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Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8679 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8679 Reviews in All Areas

Star Rating Breakdown

5 ★ 3859

4 ★ 2176

3 ★ 1479

2 ★ 728

1 ★ 437

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

I am so disappointed.

  • David B.
  • Verified HomeBuyer
  • June 05, 2019
  • Georgetown, TX

Quality, workmanship and materials are poor. Issues are many and are not quickly resolved. When issues are worked quality of workmanship is also poor.

Del Webb responded:
We're so sorry to hear that you are disappointed. Please email socialcare@pultegroup.com if you'd like to discuss your experience with us. --Sarah delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

$400,000 dollar fixer-upper

  • William D.
  • Verified HomeBuyer
  • May 01, 2019
  • SAN ANTONIO, TX

The field manager was inexperienced, his supervisor is incompetent and no one listened to us when we were telling them through the building process that things weren't going correctly. After closing we have been attempting to get the mistakes corrected and have only found one person interested in doing the right thing. If I had to build again with Pulte Homes I wouldn't do it and I wouldn't recommend anyone build with the group at Hill Country Retreat.

Del Webb responded:
Thank you for bringing this to our attention. We're disappointed that you haven't had a good experience and would like to hear more so that we can help. Please message us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

worst experience of my life

  • John H.
  • Verified HomeBuyer
  • April 02, 2019
  • Bluffton, SC

poor workmanship poor materials, lowest grade floor covering, over priced

Del Webb responded:
We're extremely disappointed to know you didn't have a good experience with us and we'd like to get in touch with you to learn more. Please email us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Del Webb Rancho Mirage review

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2019
  • Rancho Mirage, CA

Del Webb utilizes inexpensive finishes. Quality of build comparable to spec home. Home build time rushed. Communication horrible. Lack of follow through or don’t respond at all to questions regarding home - community. Upgrade charges inflated. Upgraded master shower and secondary bath shower, at almost same upgrade charge. Secondary bath half the size and half the material, did not get what we paid for. Shower head second bath not even mounted on tile surface, instead mounted to drywall. Selling quick sell homes discounted as much as $60K. This devalues overall dollars per sq foot for ...

Del Webb responded:
We're disappointed that you had a negative experience, but we appreciate you taking the time to leave feedback as it is invaluable in helping us improve. We will share your comments with the local leadership team and if you have any other concerns, you can always reach out to us at ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

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