Del Webb Reviews

get home inspected prior to closing and walk through with field manager. Take lots of pictures and write down all adverse issues; anticipate long waits to get repairs done. Check all keys for operability including mail box and golf cart garage prior to closing; we didn't get correct mail keys (we were assigned to different mailbox by USPS than Del Webb thought) for 7 wk.

Throughout the building process, we were informed of all the extras the Del Webb/Pulte puts into a home. Any cosmetic problems we had were handled very quickly. We are happy we purchased this home.

They definitely have this house building down to a science. Wonderful experience. I love Festival. It's so nice here.

Was unhappy with, how the crew forgot to install the Loop that was always in contract, so they had to compromise our main slab pour breaking it up to go back and install something that should have been install correctly. They export garage floor to cover the defect, but the expiry job was poorly done many pits in floor. Backsplash wasn’t happy with the finish. All the tiles are not level in home with some chips.

Advise them to the home closely inspected before closing.Walls are not square, cracked or chipped floor tiles,grout all over the mop boards, stucco comming off the exterior,

I love my home !

the people here are great. more friendly than any place we have lived quality of construction is fair I would more here again because of the people

Just moved into our home Fall 2019. Finding issues of poor workmanship daily. The exterior of my home looks like a 10 year old painted it. Promised many things that were not followed through with. Pest control system that was supposed to be installed was just “forgotten”. The contractor landscaping is sloppy with little thought being put into it. On the positive side, the views are spectacular and our neighbors are wonderful. Pulte needs to improve communication between supervisors and contractors and set a higher standard for finish work.

I love how efficient this house is. With the in wall pest tubes and exterior termite ports. Solid construction and very low energy bills. So far everything is top quality.

The home is beautiful and the customization we did was well worth it. The one area of concern and less than satisfied is the warranty process. While the customer service agent was very thorough and notated all our areas of "need work/repair"; there was a complete lack of oversight when the trade workers came to execute on the directives. Expecting a homeowner to understand and explain the requirements to the trade workers with no construction expertise is not effective and results in inadequate repairs or repeat visits. My homeowner suggestion is that the project manager, or their designee, needs to be here when the trade workers arrive, to ensure clarity of what needs to be done. ... More

Closed on 10/31/2019 and discussed all problems that needed to be fixed with project manager. We were promised issues would be taken care of prior to our moving in 3 weeks later. Upon move-in we found that absolutely nothing was taken care of; including electrical outlets not working, doors that would not close/lock, tons of unfinished painting/drywall, and a house filled with construction debris, dust, filthy windows, etc. The follow-up with customer service has been tedious and time consuming. Here we are weeks later and only a few of the issues have been resolved. I've learned in life that if you find problems at the "bottom" that usually means there's problems at the "top". Shame on you Pulte and Del Webb ... More

Pulte comes out with a survey almost immediately after you move in. Be sure the "punch list" is totally remedied before you rate your foreman.

Everybody we worked with, especially Brian Rorbacher, were great

My 5 stars are my review.

Doors could’ve been installed better!

I have recently purchased my second Del Webb home. I have found Del Webb to be a quality builder, offering a great 55+ lifestyle with contemporary home features. Very pleased with my home and community.

You have some excellent people.

Del Webb makes sure everything is perfect - remarkable!

office persons describe and discuss options that one could add to the basic house. Their suggestions are helpful to make the selection process easier.

Interior finishes-painting terrible. messy, lumps rough edges etc. Worst I have experienced in all the houses I'v had built before. Cleaning prior to move in unacceptable. Cleaners mopping floors during 3rd walk thru on morning of closing.

The builder is quick to respond to issues.

Building a home with any builder is stressful--done it a few times now and know many who have done so as well. Overall, we love the atmosphere of the community and clubhouse. There are things about the build that we wish would have been better, especially considering the price premium and fact that it is many residents' last homes of their lives. I believe a 4 out of 5 star rating is not Outstanding, but it is a great rating actually.

They delivered what was promised- not perfection, but more than what was promised. We are very satisfied

We love the house, except . . . the concrete work is shoddy. The garage floor has a rough section near the wall. Additionally, patches were required closer to the center of the floor, which a friend told me was caused by the carpenters placing two by fours used for bracing the walls into the wet concrete floor. Also, the patio had pockets required patches. And, the side of the driveway has chipped sections.

We were remote buyers (about 4 hours away) and had great communications throughout the building process. Great experience