Del Webb Reviews

The workmanship is excellent

Great from start to finish!!

My spouse and I are thrilled with our decision to move to Frisco Lakes. We moved from Iowa to get away from the winter weather and to be closer to family in the Dallas area. It has lots to offer to make new friends and we are certainly enjoying the sunny Texas weather!

Process was easy, including setting up my mortgage with Pulte. Have had a couple issues since I moved in, but each were immediately addressed and taken care of.

Get advanced information to prepare for your visit to the Design Center.

Our whole experience was very pleasant from Sales Office, Our Sales Rep. Taylor to our Field Manager Todd. The Design Center has all top notch flooring, counter tops etc. All so many choices on elevations for the front of home depending on what model you choose. This is our second Pulte Home and we are glad that we did chose Pulte again. The area Tradition Area of Port St Lucie is up and coming.

Hello, overall the experience has been get. The only thing that I really do not like is the time it takes for warranty issues to be addressed and completed. I waited for one month for a closet issue to he fixed and when the issue was finally addressed the closet subcontractor spent 1.5 hrs fixing the issue. The second thing is your subcontractors take forever to schedule a day and time when they can come out to make a repair. I have an electrical light switch inside of a restroom that gets stuck and the subcontractor will be out to fix it for two weeks and it has to be in the middle of the workday when he can make it to my house. I have to miss work in order to get one light switch fixed. ... More

As soon as we came into the Del Webb community sales office we were sure this was the place for us. We have not been disappointed with our decision. Great 55+ community with plenty of events to meet people, fantastic facilities, and membership use of the Grande Dunes Ocean Club facilities. Wonderful walk and bike paths, exercise room, indoor & outdoor pools, tennis & pickleball courts. Pulte/Del Webb has been very responsive to the few minor items that needed addressing.

This was the first time my husband and I had built a house from scratch and Del Webb couldn’t have been more helpful. From the initial application process through the actual construction of the house and finally settlement they were always there for us making the whole experience easy and enjoyable.

Overall very pleased with the maintenance service orders submitted. Scheduler and crew responded promptly and did excellent job. Workmanship can be improved. Several places such as granite top, concrete surfaces are "rough". Plumbing - so far good. The only item feels very disappointed is the kitchen vent hood. The 36" vent hood from Whirlpool can only provides draft on one side because of the weak motor and the motor being mounted on one side only (verified and replied from Whirlpool). This leaves the other 2 1/2 gas burners on the cook top essentially "smoke" and useless to a certain extent. ... More

Quality is the best, and follow up since purchase has been 5 star!!!

We were told thinks by the salesperson that were not true Workers only care to check off their job. They would paint over anything just to check off their job. We still have crooked walls, bad sparkling, would floors that have many lose areas. There would have been many more thinks wrong if I did not throw a fit before we move in

All employees were extremely helpful, courtesy and responsive to all our questions throughout the whole process

WE HAD NUMEROUS ISSUES BEFORE CLOSING AND OUR PROJECT MANAGER DID EVERYTHING HE COULD TO BE SURE THAT THINGS WERE ADDRESSED BEFORE CLOSING. HE MADE SURE WE WERE COMFORTABLE WITH THE CONDITION OF THE HOUSE.

My home was not ready when promised. It has a plethora of problems some of which are being addressed. I also was not offered all available options when I selected the interior finishes so beware whom you deal with.

Closing was an awful experience. Kevin is outstanding.

We are still waiting for Pulte to respond to our request to fix a couple of issues.

Very pleased with the house we chose. A few things we would change but on the whole very, very pleased with how everything turned out!

The interaction with Del Webb (Pulte) representatives has been outstanding. I was very surprised to see the lack of the same level of professionalism with the landscaper, however. Three of the plants they provided were already dead when planted, and they would not replace them even though I was in the 30 day period for identifying issues. They seem to be out of sync with the quality of Del Webb.

In the excitement of building a new home, pay attention to the small details.

Responsiveness is really bad.

Contractors are running Pulte builders

Many sub contractors that represent Pulte very poor skills and it seems it’s more about quantity than quality

By today’s standards I believe our Del Webb home is as good as any mid-range new home, and better than some. We had an excellent field manager who worked hard to deliver quality, but it largely depends on materials and the actual laborers. Materials are mid-range. Laborers move very fast and sometimes pay less attention to detail than I wanted. This is today’s world, I guess. But we pay top dollar for Del Webb. Maybe not River Oaks prices, but this isn’t River Oaks. One serious issue for us was our sales person who mis-informed us on several issues. We only had one sales rep. Maybe others are better. I would give a much lower “trust” rating if it was only based on sales. Another issue is having to make so many decisions so quickly, based on very little information. Read everything, including HOA rules, before you commit, and try to fully understand each each design decision before you commit. In the end, it’s a nice place to live, and we do have a pretty home. ... More

Build and construction quality excellent. Any repairs were immediately addressed. Nick our construction manager was awesome and very responsive. He made sure everything was to our satisfaction!