Del Webb Reviews

Stay on top of everything, and make sure you get a well seasoned field manager.

No doubt we will never regret our move to Del Webb. The Pulte team provided complete contact information for all services in their impressive Homeowner's Guide. Furthermore, many key people anticipated our questions and concerns , even those we had not considered. They visited us early on to ensure everything was going smoothly.. The Riverwood community has welcomed us with open arms and many fun invitations. We are excited about years of cycling with wide, safe paths, playing ping pong with new friends, pickle ball, golf, and much, much more. Maybe we discovered Camelot or closest thing to it. Love it here. ... More

Very Satisfied with my new small home, went from large home to small space, but, love every inch, use all of it and very easy to keep. Well laid out and good quality, builder easy to deal with.

We have had nothing but a great experience with our new home purchase. Beautiful interior design and quality craftsmanship all around. Del Webb designers thought of everything to make their home design your dream home. You won’t want to ever move. Love the peace of mind knowing our home is everything we need.

In my case, I selected granite for the kitchen counters from poor samples and I am not totally satisfied with the finished product. The sample that was used did not include the total design and/or colors included. Very disappointing.

It was actually hard to chose which model we wanted to build on our lot. great designs and features and very good customer service & communication from our construction supervisor, Jason, and our salesman, Steve, during the whole building and turnover process. Beautiful community and can't wait to use the club house as soon as it's completed.

CCR's are too restrictive regarding planting of back yards

Make sure that all items that you have noted in the walk-throughs are taken care of. Especially the painting. Only about 60% of the painting touch-up were fixed.

Be very careful with the title company. The instructions were misunderstood and now we have to hire a real estate attorney at our own expense to make the corrections. The house is well built and we would always buy a Del Webb property. Their people are the best.

Moved in in a July. Great service from all at Del Webb. Meeting new neighbors daily.Can’t wait for the clubhouse to get completed.

From the beginning, the quality of workmanship was horrible, price paid was too much, responsiveness to issues was and is poor, trustworhiness is very little.

Empty promises. No follow through. Poor quality workmanship.

Expect no followup from Pulte Builders in this Del Webb community. This Del Webb community in Ponte Vedra is lovely and full of amenities, but our entire building process with Pulte has been disappointing and stressful

Excellently built home. Have been completely satisfied during the build process and 1st month of living in the home. Several minor problems after move-in were addressed quickly and professionally.

Wonderful people to guide you through every step of the construction, financing and mortgage process.

Sure Manager said issues would be addressed. They weren't. Quality of workmanship is poor. Warranty service is horrible.

Everyone is very helpful. If I did it again the only thing I would do different is pick out all my own kitchen appliances not just the refrigerator.

House is solidly built. However, finish limitations are very onerous. Warranty responsiveness is acceptable.

My salesperson and building supervisor were great. They worked hand and glove to deliver the product on time and without issues. I realize that we probably paid more per square foot but did so for the amenities. They could have done better with landscaping as there are no warranties on the shrubs. However, I am in the house a month and am very satisfied

We had a home inspection done two days after we moved in by an independent agent. We would highly recommend any new buyer to do so. The finish elements done by the trades were definitely not ‘high end’ but probably typical with tract home builders. The charges for upgrades were high enough to incentivize us to do some upgrades on our own after moving in. Glad we did. Even though we had built four homes previously and had a good idea of what we would want in a home, the Design Center was challenging on many levels. Fortunately the community and activities are great, which were the main reasons we built at our location. . ... More

The first issue I noticed was that electrical for tv was low. Didn’t know it was an add-on to use less electrical wire to move up the wall. Then I found out there weren’t any towel racks. Seems odd as I bought a new house 3 years ago and was asked where I wanted my electrical for tv’s, phone, etc. I also had towel racks when I moved in 3 years ago. Costs for extras are way overpriced. Keypad for garage door opener, a cost of $40 costs 175 from Pulte. It was a 5 minute installation. Brackets for ceiling fans is $200 each. Three years ago I paid $50 each.

We were fortunate to be able to visit several Del Web communities before deciding to buy in Ocala. We made sure to compare building code and how homes were built. In one part of Florida the home are wood construction instead of concrete blocks, having lived in Florida we realized the importance of having a concrete block construction and to make sure it is safe for hurricanes, it only takes one hurricane to do a lot of damage and having lived through several hurricanes we knew what type of construction was needed. Also, very important to have a good sale person , if you do not like the one assigned to you ,you will not buy!!!! Also, good construction manager is a must , one that will keep you updated weekly and send pictures and allow you to visit during construction. Able to answer any questions you may have, and explain things clearly. We also looked at what type activities were offered and what facilities the area had. We found it useful to stay in the community for a few days and experience what it would be like to live there. All in all we were lucky and had a very favorable experience at buying and building our home. We are enjoying living here and are participating in the many activities the community has to offer, all the people we have met have been very friendly. ... More

Working with the sales staff & design team was an excellent experience. Regarding the finished home, many details lack quality workmanship. The warranty team, however, has been very helpful in resolving many issues.

People were friendly, helpful, and knowledgeable

We've had a major issue with our kitchen cabinets which has still not been resolved. We were assured that we would be made whole with the problem... Just go ahead and sign the closing. We will do whatever it takes to make sure you get what you want. It's been over two months... Still unresolved and avoided