Del Webb Reviews

Sales staff and building supervisor were a pleasure to work with.

I found the process easy and response to all of my needs. I am really enjoying my new and beautiful home.

I’m happy with the overall design and sturdy hurricane resistive construction. However, I understand “production construction” but I’m still a bit disappointed with the lack of pride to the “attention to detail” performed by various trades. More attention to the final finishes and installations would be a great improvement. I also understand and have no problem with the dirt and noise associated with the ongoing construction. However, I still am amazed with the disrespect displayed by some trades with their failure to keep the work sight clean. Neighbors are constantly cleaning up construction materials and food and drink containers that make their way to their lawns or lakes. I’m sure these issues seem minor in the overall construction process, but since these issues are caused by some personnel that clearly do not take pride in doing a good job, it is an annoying ongoing problem. ... More

Everyone we dealt with was very professional and super helpful. Throughout the process we were kept in the loop the entire time. Our home was completed ahead of schedule which definitely was a plus!

Our overall experience has been very good. From the purchase with Linda in the sales office to Nick as the project manager, they have answered all questions and followed through with items we requested. Absolutely no complaints. We are just now at our one month home inspection & touchups have been scheduled.

While all work very hard to take care of things it seems the leadership is spread thin so it makes it very hard to take care of everything on a timely manner.

Happy with most everything except can't seem to get shutters on outside of home after many requests, and refrigerator won't produce ice cubes in ice maker.

The only thing negative that really bothered me is the sales people once you closed on House they never thanked you. It’s like you never existed.

Ensure all items that need to be corrected are done prior to closing

Process of picking and buying house was very good. Post closing has some issues regarding denial of some what we thought was warranty work. Issue with thermostat unresolved as vendor skipped appointment.

We are Canadian. Our purchase is a second home to enjoy our prospective retirement in California which we have visited now year to year for about 15 years. We have considered home purchase in the Palm Springs area for several years but did not find any location or home suitable until we attended the Del Webb development in Rancho Mirage. The show homes were impressive and the decision to make a purchase was instant. Many of the fine features in the home were of course upgrades which enlarged the base price of the home significantly but were deemed necessary to accommodate what appealed to us about the home we chose. Many of the upgrades were packages such that you either chose a particular upgrade in whole. ie the lighting fixtures with the wiring but not just the wiring, which was a little frustrating in managing some level of budget. However, in the result, speaking of the completed product, overall the product is excellent. There are small issues as might reasonably be expected on some installation currently kitchen cabinets and sadly the kitchen sink, which in particular, looked bright and shiny, but for whatever reason is apparently not of sterling quality. Hopefully that will be in the fullness of time during the warrantly be remedied correctly. Otherwise, the foreman and his immediate supervisor, and their crew that carried out the construction of the home, were a complete pleasure to work with, and were extraordinarily attentive to our schedule for visiting the construction site. Absolutely sterling in their performance. Their manner and conduct gave good represenation of Del Webb. And makes us confident that any deficiencies which seem overall few, will be fully and completely remedied. On final comment, our Sales person was also very helpful in the process and was attentive to our questions and as the process of purchase moved along was very good at resolving any ongoing issues associated with completing the purchase. ... More

We moved from a finished basement ranch home to one floor Reflection spec home in Britton Falls. Love what the designer picked and Clint was the BEST to oversee our construction process! Britton Falls is a wonderful neighborhood with so much to do!

We love our new home here in Sun City Festival. Peaceful and tranquil away from the city.

If you are a first time homebuyer or not, you are assisted throughout the entire purchase process!

Supervisor who built home Excelent. Sales person great & knowledgeable . Disappointed couldn’t make changes after signing or pay for other options. Too much like track homes. Most retirees would like to have some special features & options for their last home.

Good communication throughout the process from our sales representative and our field manager. When an issue arose, it was handled fairly and in a timely manner.

Everything was done and exceeded expectations. Work was done on a timely manner and the manager was very responsive to any questions that we had.

Warranty team refuses to fix issue regarding improper installation of our gutters. Extremely poor quality work from their contractors in general. We’ve had numerous issues during the process that could’ve been avoided with better quality work.

The purchase of our new home was hassle free, quick and easy. House is everything we wanted.

Be smart about the many upgrades and ask questions

sales rep was very good and very helpful

Some of the subcontractors were required to come back and make numerous repairs, but the superintendent stayed on top it. In my subdivision the company will built 400+ homes this year so the construction is fast, but mistakes are going to happen.

Good experience

Has taken several days to have sub contractors fix minor problems. Also several basic home amenities such as garage walls, ceiling and door not insulated and no patio only a stoop was included. Had to contact sub contractor personally to have patio built.

Amazing!!!