Del Webb Reviews

we have absolutely no complaints. We are grateful for the smooth process!

A good home to allow for the next chapter of life. Del Webb is about providing a community and lifestyle.

Field Manager was top notch and delivered the house on schedule. The overall quality of the workmanship for this price level of home is far below industry standards. I am disappointed with the craftsmanship and attention to details. Del Webb's responsiveness to my areas of concern (grass cutting / drainage and road repair) seems to have fallen on deaf ears.

I find this development to be average. I am concerned about the quality work of my home over the years ahead. My project manager has been excellent but I am not satisfied with the HOA management and it's concern for the homeowners. My home has had issues with potential new development and burning in adjacent land behind my home. I feel very insecure about maintaining my homes value as Pulte does not feel it's important to address neighboring developers who could hinder our homes value, fire risk, or the price we paid for our lots. I also find a miscommunication within the Del Webb/Pulte teams. Promising things that are not the case when one closes on their home. I am still also concerned over the cracks discovered in the seams prior to closing. All will show over the months ahead. Overall, this build was handled professionally by the project manager but not by the other corporate representatives. I have built many homes and this one is below average and for the money should have included more kitchen design options. ... More

We had help al throughout process, this is our forever dream home and we were three hundred miles away while it was being built. They kept us in the loop every step of the way. The building supervisor was so thrilled to show us every detail in our pre-drywall walkthrough you would have thought he was building it for himself. My sales agent was great, sending me pictures throughout the build, the home designer helped guide us with upgrades. We are thoroughly thrilled with the final product

Great experience! Love our new home!

Customer care does not return phone calls. We have issues that need answers. No one will meet with us.

There is a general lack of pride in the workmanship of these homes. They have used the cheapest materials in some cases, especially with the AC. In my opinion the AC system has been poorly installed and is sized incorrectly.

To buy my new house was from A to Z, an excellent experience. Thanks to the whole Del Webb team

Mostly satisfied but could have been better!

The communication and responsiveness during the sales and the build process were superb. Never any issue with reaching someone to answer a question. We know we have a really good house. Our only issues were around the design center where staff was not well informed of our options and colors shown to use on paper in no way accurately reflected the actuals. Strongly recommend going directly to Sherwin Williams to see the paint chips.

We looked at multiple Active Adult communities and after much due diligence, pick Del Webb. Excellent choice. Exceeded our expectations. Quality built, wonderfully priced, exceptional follow-up and follow through. Couldn't be happier!!!

Once we moved in we saw small things and some large that could have been corrected or had better workmanship. Carpeting seems showing, woodwork in corners and on some beams needing correcting and stains in the Master Bath shower stall. Over all they were great to work with, offered excellent value, including their incentives and have remained true to their word.

The building manager was great. He provided us with biweekly updates, which were helpful.

Disappointed that to the best of our knowledge there are no sidewalks along the streets that are planned neither any streetlights other than the lights shining from the homes.

Pleased with our new home. This is our 2ND Del Webb home. Some improvements & some things not what we would have expected but overall great lifestyle. Pricey having to pay 2 HOA's. Driveways are short & options are limited & pricey.

This is my dream house with the accoutrements I desired. Wonderful amenities and solid construction! Interactions with Pulte Homes team has been exceptional. Neighbors are friendly and hospitable! My Del Webb community has unleashed my "inner child" here...and that's a VERY GOOD THING!

Jeremy watched over our project from start to finish. Since Marnie left he was our primary contact. Always responsive and corrections were made in a tinely manner. Julie has also been a great resourse for our questions about Britton Falls. Missed having our salesperson available but Jeremy and Julie filled in fine.

Everyone from sales staff on up was very pleasant, professional and helpful.

The process from start to finish was easy and very enjoyable. Perfect home for now and to retire in. Neighbors are friendly and helpful. It made relocating very smooth and easy. Highly recommended.

Overall, our experience with the Pulte folks - from sales to our foreman - was great but the quality of the subcontractors they brought in left a lot to desire. Especially framing (90 degree angles and straight boards appear to be an alien concept) and trim and finish (even after repeated attempts they still struggled with getting paint right, texture applied, and paint actually on where they were trying to paint). But - our foreman, Carl, addressed issues and stayed on them like a chicken on a June bug and got issues sorted out.

We have had nothing but problems since moving in. You can see daylight through the garage door and that is an "acceptable" margin of error. This attitude is totally unacceptable! The garage doors are just cheap pieces of metal! The child safety mechanism can easily be put out of alignment. We had 3 defective toilets. Totally not level. They have been replaced. The master bath twice and bath 3 had to have the drain collar replace because it was cracked when the replacement was installed. We were without a toilet in the master bedroom for a whole month. The tile in the master bedroom had to be removed replaced in order to level the floor. The back corner was so out of level. The Slider could not be locked. That took 2 trips to get addressed. A handle on the kitchen cabinet was off. That door had to be replaced and 12 if the cabinet doors had to be adjusted The shutters in the master bedroom were off and had to be replaced. There was only 1 window shutter that did not have to be adjusted. The overflow drain in the tub of bath 3 had to be adjusted. That meant that the wall in the master bath had to be opened for that to be corrected. There is a dead tree in the back yard that was put in between us and our neighbor behind us. our neighbor notified the office before we did and it is still there. We now have a problem with the seat in the master shower where the top is lifting off the tile . So far every week has been a new problem! It is OLD! ... More

I love my new home. I only have one issue that could possibly be considered. I think the garage is not really wide enough for 2 cars. The driveway should be wider also. I see many homeowners widening their driveways including me. I really love my view and the glass fencing. The staff is very open, friendly and approachable. I think Jacob, Stacey and Ramona are very helpful and patient with me as a new homeowner. This is very important to keep things going smoothly. I am very happy with my new home.

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home...

They said that your home will be completed in 6 months... believe me, it will be!