Del Webb Reviews

Outstanding construction in accordance with all chosen options and modifications. A fantastic creation of a perfect home.

Everyone was/is so helpful. I had never bought a house before, new or old. I was really in a fog but everyone I worked with went above and beyond their jobs, So friendly and even fun!

Overall a good value for the money. Sales and support very professional and responsive. 2 issues need to be addressed 1. Master bedroom closet and shower are built for people over 6 feet. Hot water distribution time and heating is inadequate for the unit. Developer should remedy and incorporate into design.

I had a wonderful experience in the purchase of my new home. The attention to detail is/was fantastic. The home was fairly priced, and I feel that I got a great value.

THE PURCHASE, TO THE FINAL WALK THROUGH, AND FINALLY LIVING IN THE ABBEVILLE, THIS IS THE BEST EXPERIENCE AND MOST DELIGHTFUL HOME FOR THE TWO OF AT THIS TIME. THANKS CHRIS S. FOR YOU INVOLVEMENT AND FOLLOW THROUGH.

The most disappointing about the Del Webb community is Pulte and the lack of updated choices in the design center for the Garden series homes. The choices are very limited and color choices are outdated. To get up to date choices, you must upgrade to the highest level and pay ridiculous prices and the quality is poor. Get everything in writing as promises may not be kept. And go to the design center prior to signing a contract if they let you. The sales rep I had was very knowledgeable and the 2nd field manager was excellent. She’s the reason I stuck with Pulte. She followed thru on everything she said she would do and got answers for all of my questions. The Sweetgrass community is nice and what makes the place are the great neighbors. ... More

Great over 50 lifestyle

Everyone was very easy to work with and committed to providing feedback throughout the whole process; Very good.

Terrific service and support team!

For the very start the experience was excellent and staff very responsive to questions and needs

The location is great. Design center experience was top notch. Builder assigned to us (Spencer) very responsive and kept us up to date on progress. Title company was not the best I’ve used; one mistake is a typo; more than that is careless work.

Our field manager Chris was wonderful. We had & still have issues that need to be addressed. He was there for us & tried his best to get things accomplished. The house was not in presentable shape at the closing . Moving into a new house should be exciting not this disappointing.

Jenna in the Sales Office went way beyond the call of duty in helping us throughout the buying and building process. Jesse the building supervisor was always pleasant to work with and responsive to our questions and desires.

VERY HARD TO WORK WITH. PULTIE WILL NOT MAKE ANY CHANGES. MY HOME WAS NOT BUILT AND I WANTED TO MAKE SOME CHANGES THAT DID NOT REQUIRE PERMITS AND THEY REFUSED.VERY DISAPPOINTED WITH THEM.

Del Webb has built a lovely home for me. They did it quickly and efficiently while listening to and addressing any questions and issues I had.

Poor workmanship in several areas. Mostly the drywall preparation, and the painting.

The process of purchasing our home at Tidewater by Del Webb - Estero, FL went extremely well. The sales staff and construction manager were very helpful start to finish. The design center visits were very thorough and not rushed. I would highly recommend a visit to the model homes if you are considering making a change to this type of community.

Dealing with all Pulte personnel in the purchase, design and necessary financing was a most pleasant experience handled in a truly professional and helpful manner.

The kitchen cabinets are too high for my height. I asked to have them installed lower but they would not even consider any changes to the house.

Haven't been here long enough to give a full review. Been here 3 weeks and they are coming back to tear out my shower pan "While I'm Living Here" and replacing it because it is installed wrong. Hopefully the rest of the house is ok. Time will tell.

Workmanship and materials are fine, but the amount of plywood used for exterior sheathing of walls is quite low.

This group was the most disorganized group from Sales through Construction. Const Managers overworked and unable to stay on top of quality fit and finish Many Many mistakes made in the construction process that required repair or replacement which if I had not caught them they would have been covered up by drywall at buyers loss. Corporate mandates the use of low priced paper based trim and takes short cuts on Lock sets and wiring options so they can improve margin at the buyers expense. I bought a $350 home for $560 K . I found that by being present each and every day it allowed me to see all the errors and or short cuts ......... best bet for a buyer is to be onsite each and every day as this seems to be the best way to be sure the building process is as expected and done properly. Its now been almost one month and I still have not had a Thank You or are you Satisfied with your home from the division or corporate and yet they cleared a substantial margin but not Thanks for your business. ... More

Much of what you say goes in one ear of the Field Manager and out the other. They focus solely on saying yes and then nothing is done on simple things. No cohesiveness amongst their team at this time. One says one thing and another does opposite. They do not value comments or REALLY listen to what the person is saying. Field Managers lack follow-up/communication skills. This is not a car dealership.

We purchased a “spec” home so had no input on the design. Couldn’t be happier. The Del Webb designer did an outstanding job with details that matched our dreams for our retirement home. The purchase experience was seamless, from the sales office personnel through the site manager presentation to the follow-up punch list, a truly professional team.

I was happy with everything up until closing but now when I’m needing things taken care of it is taking way too long and getting very annoyed