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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9625 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9625 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

workmanship

  • Martin S.
  • Verified HomeBuyer
  • August 03, 2019
  • Summerville, SC

Del Webb builds a nice looking house. Everyone who you work with is very friendly and helpful. The service people have been very responsive. But, the quality of the original workers who do the finishing work on the houses leave a lot to be desired. Thankfully we are getting things done little by little. I think there needs to be a better quality control system as the house nears finishing.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

poor quality of a home

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2019
  • Buckeye, AZ

paint comes off walls, 24 inch centers on some walls can not hang cabinets, if something is wrong no one fixes it during construction, it seems like the house has to go up as fast as it can and don't care about quality of home, don't prime walls before top coat, worst home I ever had

Del Webb responded:
We're incredibly disappointed to hear that you aren't satisfied with the quality of your home and we appreciate you bringing these issues to our attention so that we can share them with our local leadership team. If we can assist with anything, or if you'd like to provide additional feedback, please email us at socialcare@pultegroup.com. ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Del Webb - Love Del Webb!

  • Anonymous
  • Verified HomeBuyer
  • August 02, 2019
  • Ponte Vedra, FL

Love Del Webb! Living the dream!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Overall an excellent experience

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2019
  • Hoschton, GA

The process for picking out your building products such as flooring, cabinets, etc. is a quick process. Would suggest looking at the showrooms and having a good idea of what you want in your new home beforehand.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Del Webb should strive to be better.

  • Anonymous
  • Verified HomeBuyer
  • August 01, 2019
  • Spring Hill, TN

The building process is very stressful. I would encourage anyone that is interested in living in Southern Springs to bypass the building process and purchase a home that has already been built.

Del Webb responded:
We are so sorry to hear that your experience was stressful, especially since moving into a new home should be such an exciting time. If you'd like to tell us more about what happened or if we can assist with any issues, we're always listening at socialcare@pultegroup.com. --Sarah delwebb

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

good

  • John B.
  • Verified HomeBuyer
  • August 01, 2019
  • Wake Forest, NC

Pay attention to options available.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 3

Del Webb - Do not accept last minute walk thru.

  • Mike M.
  • Verified HomeBuyer
  • August 01, 2019
  • Rancho Mirage, CA

Do not accept last minute walk thru. Check solar system carefully ours was incorrectly installed.

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 3

it's a Pulte home

  • Hilary H.
  • Verified HomeBuyer
  • August 01, 2019
  • Greensboro, GA

Workmanship is a bit sloppy

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

Final punch list

  • Dennis S.
  • Verified HomeBuyer
  • August 01, 2019
  • Brownstown, MI

Final punch list was difficult to complete in a timely manner. All complete now after 40 days, very happy with result- just a frustrating timeline.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 2

Our new Del Webb home is our dream house

  • Edward C.
  • Verified HomeBuyer
  • July 31, 2019
  • Buckeye, AZ

From the no pressure to purchase sales staff, to the decision of building a new home and then working with the design center and field supervisor, it was a great experience with little stress that the house would be built with high quality and attention to detail.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with our new home

  • Jonathan F.
  • Verified HomeBuyer
  • July 31, 2019
  • Mesquite, NV

Our build went well, and was finished the exact day that was planned several months prior. Very nice inside and out. For the price, plywood/osb should have covered the entire house; not just certain sections. The are a few other very minor construction decisions that I wished could have been reviewed prior to certain phases being completed, but overall, I'm extremely pleased with the finished product. Cost wise, you pay for convenience of having items installed during the build. For example, the ceiling fans will be somewhat more expensive than buying them and installing them ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buy it for the community

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Georgetown, TX

The construction process and end product is sloppy. Messy chaulking, splattered paint, chipped/stained concrete, crooked knobs/tile, nicked counters/doors/trim, sod not rolled and left with large gaps, electric outlets not at same level/crooked, light switches poorly placed. Solid construction but all the nice detailed work is missing. Great community though.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Happy Homeowner

  • Deborah F.
  • Verified HomeBuyer
  • July 31, 2019
  • Greensboro, GA

I couldn't be happier! I have wanted to live in a Del Webb Community for several years and am so glad we found the Lake Oconee community to be perfect for us. The house is beautiful, the team here is professional and goes above and beyond to solve problems, answer questions and provide help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality vs value

  • Victoria G.
  • Verified HomeBuyer
  • July 31, 2019
  • Bluffton, SC

It was disappointing that the workmanship did not meet my expectations vs the price that was paid for my home which contained many upgrades.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Del Webb great to work with.

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Port Saint Lucie, FL

From beginning to end, everyone was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues is good.

  • Demetrius P.
  • Verified HomeBuyer
  • July 31, 2019
  • Griffin, GA

Builder is responsive to our calls and concerns. Community is well manicured and all grounds maintained. Lots of amenities.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Built our Retirement Home in Sun City Festival.

  • Gail H.
  • Verified HomeBuyer
  • July 31, 2019
  • Buckeye, AZ

Buying a new home was our dream to choose our interiors. We achieved this with our salesperson, Pulte Interior Designers and an OUTSTANDING FIELD MANAGER. The process is very interactive and I felt that it was a true team effort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - No internet to start.

  • Douglas M.
  • Verified HomeBuyer
  • July 31, 2019
  • Hoschton, GA

No internet to start. AT&T boxes buried and hard to find.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Production home, don't expect perfection.

  • Anthony M.
  • Verified HomeBuyer
  • July 31, 2019
  • OCALA, FL

Production home, don't expect perfection.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Well built

  • Roger R.
  • Verified HomeBuyer
  • July 31, 2019
  • Richmond, TX

Well built

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

good value for the price

  • John F.
  • Verified HomeBuyer
  • July 31, 2019
  • Georgetown, TX

Biggest complaint is windowless bathrooms.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

poor quality cabinets

  • Roy E.
  • Verified HomeBuyer
  • July 31, 2019
  • Land O' Lakes, FL

I paid for top quality cabinets I was aware they were not the best but were a level 4 these cabinets ESPECIALLY THE DRAWS are worse than what you would get at a low end cabinet from home depot i was never shown the huge difference in the draws Mine can not even support the weight of silverware

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Love Del Webb

  • Donna I.
  • Verified HomeBuyer
  • July 31, 2019
  • Ponte Vedra, FL

I downsized to the smallest model and I love it..more than enough room. So pleasant to live with active seniors and to have so many activities to choose from. Change can be hard but so glad I did this.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy in my New home

  • Ira W.
  • Verified HomeBuyer
  • July 31, 2019
  • Durham, NC

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb Orlando

  • Richard M.
  • Verified HomeBuyer
  • July 31, 2019
  • Davenport, FL

Tom our project manager kept us informed every step of the way. Great home buying eaperiance

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5