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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9629 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9629 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Quality vs value

  • Victoria G.
  • Verified HomeBuyer
  • July 31, 2019
  • Bluffton, SC

It was disappointing that the workmanship did not meet my expectations vs the price that was paid for my home which contained many upgrades.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Del Webb great to work with.

  • Anonymous
  • Verified HomeBuyer
  • July 31, 2019
  • Port Saint Lucie, FL

From beginning to end, everyone was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues is good.

  • Demetrius P.
  • Verified HomeBuyer
  • July 31, 2019
  • Griffin, GA

Builder is responsive to our calls and concerns. Community is well manicured and all grounds maintained. Lots of amenities.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Built our Retirement Home in Sun City Festival.

  • Gail H.
  • Verified HomeBuyer
  • July 31, 2019
  • Buckeye, AZ

Buying a new home was our dream to choose our interiors. We achieved this with our salesperson, Pulte Interior Designers and an OUTSTANDING FIELD MANAGER. The process is very interactive and I felt that it was a true team effort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - No internet to start.

  • Douglas M.
  • Verified HomeBuyer
  • July 31, 2019
  • Hoschton, GA

No internet to start. AT&T boxes buried and hard to find.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Production home, don't expect perfection.

  • Anthony M.
  • Verified HomeBuyer
  • July 31, 2019
  • OCALA, FL

Production home, don't expect perfection.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Well built

  • Roger R.
  • Verified HomeBuyer
  • July 31, 2019
  • Richmond, TX

Well built

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

good value for the price

  • John F.
  • Verified HomeBuyer
  • July 31, 2019
  • Georgetown, TX

Biggest complaint is windowless bathrooms.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

poor quality cabinets

  • Roy E.
  • Verified HomeBuyer
  • July 31, 2019
  • Land O' Lakes, FL

I paid for top quality cabinets I was aware they were not the best but were a level 4 these cabinets ESPECIALLY THE DRAWS are worse than what you would get at a low end cabinet from home depot i was never shown the huge difference in the draws Mine can not even support the weight of silverware

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Love Del Webb

  • Donna I.
  • Verified HomeBuyer
  • July 31, 2019
  • Ponte Vedra, FL

I downsized to the smallest model and I love it..more than enough room. So pleasant to live with active seniors and to have so many activities to choose from. Change can be hard but so glad I did this.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy in my New home

  • Ira W.
  • Verified HomeBuyer
  • July 31, 2019
  • Durham, NC

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb Orlando

  • Richard M.
  • Verified HomeBuyer
  • July 31, 2019
  • Davenport, FL

Tom our project manager kept us informed every step of the way. Great home buying eaperiance

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The volume of homes constructed makes quality and attention to

  • Paul G.
  • Verified HomeBuyer
  • July 31, 2019
  • Georgetown, TX

The volume of homes constructed makes quality and attention to detail suffer. Seems particularly problematic with the subs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

We Love the home.

  • Timothy K.
  • Verified HomeBuyer
  • July 31, 2019
  • Myrtle Beach, SC

The build quality was great. The paint and finish was average at best. The concrete work was below average.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Quality Home

  • Brenda M.
  • Verified HomeBuyer
  • July 31, 2019
  • SAN ANTONIO, TX

Quality control at closing was very poor. Test ball in sewer line was stuck, blocked sewer. No water to dishwasher. Dishwasher was installed crooked. Paint finish throughout house is pathetic. A third grader could do a better job. Rain gutter was installed only after argument even though sales person assured me at time I put a deposit down it was included. Paid a premium for my lot to have a view. Was never informed the property behind my house is privately owned and can be built on. Very disappointed in quality of workmanship.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 5

A great home!

  • Richard L.
  • Verified HomeBuyer
  • July 30, 2019
  • Albuquerque, NM

We had a great experience building our Del Web home from start to finish. Everyone involved was friendly, helpful, knowledgable, and efficient with their part of the project. We were pleasantly surprised with how quickly they finished up and got us moved in. The follow up has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good

  • Alwin H.
  • Verified HomeBuyer
  • July 30, 2019
  • Aubrey, TX

The house is very nice.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

426 Seaside Sparrow Way

  • Billy W.
  • Verified HomeBuyer
  • July 28, 2019
  • Richmond, TX

We are very happy and satisfied with our house and our builder Randy was excellent throughout the build process. However, Significant portions of our sod was loaded with crabgrass, in fact 2.5 rows of the sod in back were all crabgrass. Additionally, the sprinklers in the back do not cover the backyard. We also noticed our landscaping was of significant lower quality than our next door neighbor who also had Pulte landscape. This appeared to be cutting corners at our expense on a house we paid close to $550k for.. so the yard, which we are working to remedy is a disappointment - the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

First month

  • Rosemary S.
  • Verified HomeBuyer
  • July 28, 2019
  • Summerville, SC

I’ve been in my Castle Rock for one month. Very happy to be here. Very happy with my home but there is some careless workmanship that is being addressed. Not a lot of problems and I hope it stays that way. Middle of the road building for high prices. Cut in shower pan, two broken soap dishes in showers, concrete cracks.. Neighborhood is friendly and I’m happy to be in a 55 community!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Fair

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2019
  • Davenport, FL

Painters were extremely sloppy - there is paint dripped everywhere! There is also grout on the tile floors which is very difficult to remove. The quality of the paint isn't great - they will not let you buy your own paint for them to use.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4

great salesperson and field supervisor! Dissappointing quality for price paid

  • Jerry J.
  • Verified HomeBuyer
  • July 27, 2019
  • Buckeye, AZ

Ask lots of questions about materials used in homes.

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 4

Del Webb - Best experience with building a new home.

  • Anonymous
  • Verified HomeBuyer
  • July 27, 2019
  • Wilmington, NC

Best experience with building a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Updates on Experience

  • Michael W.
  • Verified HomeBuyer
  • July 26, 2019
  • SAN ANTONIO, TX

Since buying this house it has had some good experiences and some disappointing experiences, Example: Airtron Air Conditioning does not have a rep to help you with your control panel, after spending 200K+ for this house I think it is not asking too much for the new homeowners. Everyone we talk to in the neighborhood has questions on the AC and Heating system controls.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Del Webb - Home was completed earlier than expected and was well done.

  • Anonymous
  • Verified HomeBuyer
  • July 25, 2019
  • Port Saint Lucie, FL

Home was completed earlier than expected and was well done.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Experience

  • Pamela G.
  • Verified HomeBuyer
  • July 25, 2019
  • Frisco, TX

My experience has been positive and helpful through all building phases starting with sales office through completion. I most appreciate good and prompt communication, along with attention to my specific needs and concerns.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5