Del Webb Reviews

We have had nothing but problems since moving in. You can see daylight through the garage door and that is an "acceptable" margin of error. This attitude is totally unacceptable! The garage doors are just cheap pieces of metal! The child safety mechanism can easily be put out of alignment. We had 3 defective toilets. Totally not level. They have been replaced. The master bath twice and bath 3 had to have the drain collar replace because it was cracked when the replacement was installed. We were without a toilet in the master bedroom for a whole month. The tile in the master bedroom had to be removed replaced in order to level the floor. The back corner was so out of level. The Slider could not be locked. That took 2 trips to get addressed. A handle on the kitchen cabinet was off. That door had to be replaced and 12 if the cabinet doors had to be adjusted The shutters in the master bedroom were off and had to be replaced. There was only 1 window shutter that did not have to be adjusted. The overflow drain in the tub of bath 3 had to be adjusted. That meant that the wall in the master bath had to be opened for that to be corrected. There is a dead tree in the back yard that was put in between us and our neighbor behind us. our neighbor notified the office before we did and it is still there. We now have a problem with the seat in the master shower where the top is lifting off the tile . So far every week has been a new problem! It is OLD! ... More

I love my new home. I only have one issue that could possibly be considered. I think the garage is not really wide enough for 2 cars. The driveway should be wider also. I see many homeowners widening their driveways including me. I really love my view and the glass fencing. The staff is very open, friendly and approachable. I think Jacob, Stacey and Ramona are very helpful and patient with me as a new homeowner. This is very important to keep things going smoothly. I am very happy with my new home.

Make sure you get he irrigation system put in, we were talked out of it by our guy that sold us our lot. Big mistake. You should also find out about the rates for bring vehicles into the state, we found out and were blown away by the costs. Knowing some of the up front costs, could make the move a lot easier. We LOVE our home...

They said that your home will be completed in 6 months... believe me, it will be!

Everything has been outstanding and the people are very responsive to any and all concerns.

Their is not enough space.

WE WERE NOT ADVISED ON ALL UPGRADES BY SALES. SEWER BACKED UP TWICE THE FIRST WEEK, SEWAGE IN THE SHOWER, NOT FIXED FOR A WEEK. POOL WAS NOT CLEARED UNTIL ALMOST A MONTH AFTER CLOSING, NOW THE POOL MOTOR IS BEING REPLACED. BAD PAINT JOB...PAINT COMES OF TO EXPOSE DRY WALL IF YOU WIPE IT. FLOORS WERE VERY DIRTY. MANY SUB CONTRACTORS DID A POOR JOB.. INSTALLS MADE INCORRECTLY THAT HAD TO BE CHANGED. DEL WEBB PEOPLE DID NOT AND STILL DO NOT RETURN CALLS AND TEXTS. MEGAN M. GONE FOR 3 WEEKS WITH NO REPLACEMENT AND DOES NOT RETURN CALLS. MANAGER TODD WAS GOOD BUT HAD POOR SUB CONTRACTORS...PLUS MANY SMALL THING I WON'T MENTION ... More

The Monotony law prohibited us from having the colors we originally picked for our house exterior, and caused us to repaint our house to a color we did not like. When the bushes were removed from the back of our house it revealed a retention pond with muddy water that was not visible when we purchased the lot. Features in model we selected were not available: lighting, chrome fixtures..

We are on our 4th refrigerator (1st one was wrong model, next 2 were damaged, 4th we’ve kept). Our major problem is we have no Air Conditioning in the front half of our home!! This was noticed before we moved in (less than 6 weeks ago) - HVAC people have been out 4 times and have been unable to resolve the problem - although they acknowledge there is no air coming out of the vents. Lead tech is scheduled to come tomorrow to inspect the problem. At present, our guests staying in the front bedroom are in a Hot Zone - same with the bathroom, study and entryway. Very frustrated with the lack of resolution to this problem! ... More

The quality of the homes, the organization and the people really shine.

Issues were addressed in a straightforward manner.

I lived in another town so conducted construction meetings through telephone and via internet...was kept well informed on progress. It did help that my daughter lives in Georgetown and went by and took pictures every step of the way.

We were very please as to how many times we were included with inspections and any questions that we would have at that time. We were very happy that our Project Mgr would email us on Fri to tell us how much has been done to our new home. if we saw a problem it was corrected on a timely manner. We felt that our new home was built with pride of workmanship. We are very please with Del Webb and the people behind the name. Great job everyone.

Outstanding construction in accordance with all chosen options and modifications. A fantastic creation of a perfect home.

Everyone was/is so helpful. I had never bought a house before, new or old. I was really in a fog but everyone I worked with went above and beyond their jobs, So friendly and even fun!

Overall a good value for the money. Sales and support very professional and responsive. 2 issues need to be addressed 1. Master bedroom closet and shower are built for people over 6 feet. Hot water distribution time and heating is inadequate for the unit. Developer should remedy and incorporate into design.

I had a wonderful experience in the purchase of my new home. The attention to detail is/was fantastic. The home was fairly priced, and I feel that I got a great value.

THE PURCHASE, TO THE FINAL WALK THROUGH, AND FINALLY LIVING IN THE ABBEVILLE, THIS IS THE BEST EXPERIENCE AND MOST DELIGHTFUL HOME FOR THE TWO OF AT THIS TIME. THANKS CHRIS S. FOR YOU INVOLVEMENT AND FOLLOW THROUGH.

The most disappointing about the Del Webb community is Pulte and the lack of updated choices in the design center for the Garden series homes. The choices are very limited and color choices are outdated. To get up to date choices, you must upgrade to the highest level and pay ridiculous prices and the quality is poor. Get everything in writing as promises may not be kept. And go to the design center prior to signing a contract if they let you. The sales rep I had was very knowledgeable and the 2nd field manager was excellent. She’s the reason I stuck with Pulte. She followed thru on everything she said she would do and got answers for all of my questions. The Sweetgrass community is nice and what makes the place are the great neighbors. ... More

Great over 50 lifestyle

Everyone was very easy to work with and committed to providing feedback throughout the whole process; Very good.

Terrific service and support team!

For the very start the experience was excellent and staff very responsive to questions and needs

The location is great. Design center experience was top notch. Builder assigned to us (Spencer) very responsive and kept us up to date on progress. Title company was not the best I’ve used; one mistake is a typo; more than that is careless work.

Our field manager Chris was wonderful. We had & still have issues that need to be addressed. He was there for us & tried his best to get things accomplished. The house was not in presentable shape at the closing . Moving into a new house should be exciting not this disappointing.