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Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9278 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

9278 Reviews in All Areas

Star Rating Breakdown

5 ★ 4206

4 ★ 2292

3 ★ 1562

2 ★ 756

1 ★ 462

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Del Webb Rancho Mirage review

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2019
  • Rancho Mirage, CA

Del Webb utilizes inexpensive finishes. Quality of build comparable to spec home. Home build time rushed. Communication horrible. Lack of follow through or don’t respond at all to questions regarding home - community. Upgrade charges inflated. Upgraded master shower and secondary bath shower, at almost same upgrade charge. Secondary bath half the size and half the material, did not get what we paid for. Shower head second bath not even mounted on tile surface, instead mounted to drywall. Selling quick sell homes discounted as much as $60K. This devalues overall dollars per sq foot for ...

Del Webb responded:
We're disappointed that you had a negative experience, but we appreciate you taking the time to leave feedback as it is invaluable in helping us improve. We will share your comments with the local leadership team and if you have any other concerns, you can always reach out to us at ...

Total Score 1

Quality 1

Trustworthiness 1

Value 1

Responsiveness 1

Home Owner Experience

  • Anonymous
  • Verified HomeBuyer
  • March 12, 2019
  • Hoschton, GA

You must hire your own Home Inspector because there are serious mistakes being made by builder in this subdivision that is serious. Pultegroup needs to make some big changes in construction quality as it is poor

Del Webb responded:
Thank you for bringing this to our attention. Quality is extremely important to us and we're disappointed to learn you encountered issues with your home. If we can assist with anything, or if you'd like to discuss this further, you can always reach us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

Overall ratings

  • Robert K.
  • Verified HomeBuyer
  • March 12, 2019
  • Port Saint Lucie, FL

Very disappointing experience. Very misleading sales practice. Very inflexible and rather unfair throughout process.

Del Webb responded:
We apologize that your experience with us left you feeling disappointed. That's certainly not what we want to hear and we'd like to learn more about what happened. Please don't hesitate to email us at socialcare@pultegroup.com. --Sarah delwebb

Total Score 1

Quality 1

Trustworthiness 1

Value 2

Responsiveness 1

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