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Del Webb Reviews

What Real Homeowners Say About Del Webb

With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9767 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.

Del Webb

has 4 out of 5 stars overall

9767 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Final punch list

  • Dennis S.
  • Verified Homebuyer
  • August 01, 2019
  • Brownstown, MI

Final punch list was difficult to complete in a timely manner. All complete now after 40 days, very happy with result- just a frustrating timeline.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 2

Our new Del Webb home is our dream house

  • Edward C.
  • Verified Homebuyer
  • July 31, 2019
  • Buckeye, AZ

From the no pressure to purchase sales staff, to the decision of building a new home and then working with the design center and field supervisor, it was a great experience with little stress that the house would be built with high quality and attention to detail.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very happy with our new home

  • Jonathan F.
  • Verified Homebuyer
  • July 31, 2019
  • Mesquite, NV

Our build went well, and was finished the exact day that was planned several months prior. Very nice inside and out. For the price, plywood/osb should have covered the entire house; not just certain sections. The are a few other very minor construction decisions that I wished could have been reviewed prior to certain phases being completed, but overall, I'm extremely pleased with the finished product. Cost wise, you pay for convenience of having items installed during the build. For example, the ceiling fans will be somewhat more expensive than buying them and installing them ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Buy it for the community

  • Anonymous
  • Verified Homebuyer
  • July 31, 2019
  • Georgetown, TX

The construction process and end product is sloppy. Messy chaulking, splattered paint, chipped/stained concrete, crooked knobs/tile, nicked counters/doors/trim, sod not rolled and left with large gaps, electric outlets not at same level/crooked, light switches poorly placed. Solid construction but all the nice detailed work is missing. Great community though.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Happy Homeowner

  • Deborah F.
  • Verified Homebuyer
  • July 31, 2019
  • Greensboro, GA

I couldn't be happier! I have wanted to live in a Del Webb Community for several years and am so glad we found the Lake Oconee community to be perfect for us. The house is beautiful, the team here is professional and goes above and beyond to solve problems, answer questions and provide help.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality vs value

  • Victoria G.
  • Verified Homebuyer
  • July 31, 2019
  • Bluffton, SC

It was disappointing that the workmanship did not meet my expectations vs the price that was paid for my home which contained many upgrades.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Del Webb great to work with.

  • Anonymous
  • Verified Homebuyer
  • July 31, 2019
  • Port Saint Lucie, FL

From beginning to end, everyone was great to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Responsiveness to issues is good.

  • Demetrius P.
  • Verified Homebuyer
  • July 31, 2019
  • Griffin, GA

Builder is responsive to our calls and concerns. Community is well manicured and all grounds maintained. Lots of amenities.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Built our Retirement Home in Sun City Festival.

  • Gail H.
  • Verified Homebuyer
  • July 31, 2019
  • Buckeye, AZ

Buying a new home was our dream to choose our interiors. We achieved this with our salesperson, Pulte Interior Designers and an OUTSTANDING FIELD MANAGER. The process is very interactive and I felt that it was a true team effort.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - No internet to start.

  • Douglas M.
  • Verified Homebuyer
  • July 31, 2019
  • Hoschton, GA

No internet to start. AT&T boxes buried and hard to find.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Del Webb - Production home, don't expect perfection.

  • Anthony M.
  • Verified Homebuyer
  • July 31, 2019
  • OCALA, FL

Production home, don't expect perfection.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Del Webb - Well built

  • Roger R.
  • Verified Homebuyer
  • July 31, 2019
  • Richmond, TX

Well built

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 4

good value for the price

  • John F.
  • Verified Homebuyer
  • July 31, 2019
  • Georgetown, TX

Biggest complaint is windowless bathrooms.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

poor quality cabinets

  • Roy E.
  • Verified Homebuyer
  • July 31, 2019
  • Land O' Lakes, FL

I paid for top quality cabinets I was aware they were not the best but were a level 4 these cabinets ESPECIALLY THE DRAWS are worse than what you would get at a low end cabinet from home depot i was never shown the huge difference in the draws Mine can not even support the weight of silverware

Total Score 3


Quality 1

Trustworthiness 4

Responsiveness 4

Love Del Webb

  • Donna I.
  • Verified Homebuyer
  • July 31, 2019
  • Ponte Vedra, FL

I downsized to the smallest model and I love it..more than enough room. So pleasant to live with active seniors and to have so many activities to choose from. Change can be hard but so glad I did this.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy in my New home

  • Ira W.
  • Verified Homebuyer
  • July 31, 2019
  • Durham, NC

The process of building a new home in Del Webb was relatively smooth. Since we lived close by it was easy to visit construction and let folks know if something was not correct. Weather delayed our build a bit and our field rep was changed in mid stream which was of concern. Overall the house was built well with a few issues remaining to clear up, nothing major. My 4 star rather then 5 is not a negative comment it is just a reflection that things go wrong and if you are not around to point these out it could be more difficult to get the end game you want in the house. We were lucky to be ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb Orlando

  • Richard M.
  • Verified Homebuyer
  • July 31, 2019
  • Davenport, FL

Tom our project manager kept us informed every step of the way. Great home buying eaperiance

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb - The volume of homes constructed makes quality and attention to

  • Paul G.
  • Verified Homebuyer
  • July 31, 2019
  • Georgetown, TX

The volume of homes constructed makes quality and attention to detail suffer. Seems particularly problematic with the subs.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

We Love the home.

  • Timothy K.
  • Verified Homebuyer
  • July 31, 2019
  • Myrtle Beach, SC

The build quality was great. The paint and finish was average at best. The concrete work was below average.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Poor Quality Home

  • Brenda M.
  • Verified Homebuyer
  • July 31, 2019
  • SAN ANTONIO, TX

Quality control at closing was very poor. Test ball in sewer line was stuck, blocked sewer. No water to dishwasher. Dishwasher was installed crooked. Paint finish throughout house is pathetic. A third grader could do a better job. Rain gutter was installed only after argument even though sales person assured me at time I put a deposit down it was included. Paid a premium for my lot to have a view. Was never informed the property behind my house is privately owned and can be built on. Very disappointed in quality of workmanship.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 5

A great home!

  • Richard L.
  • Verified Homebuyer
  • July 30, 2019
  • Albuquerque, NM

We had a great experience building our Del Web home from start to finish. Everyone involved was friendly, helpful, knowledgable, and efficient with their part of the project. We were pleasantly surprised with how quickly they finished up and got us moved in. The follow up has been excellent.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very good

  • Alwin H.
  • Verified Homebuyer
  • July 30, 2019
  • Aubrey, TX

The house is very nice.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

426 Seaside Sparrow Way

  • Billy W.
  • Verified Homebuyer
  • July 28, 2019
  • Richmond, TX

We are very happy and satisfied with our house and our builder Randy was excellent throughout the build process. However, Significant portions of our sod was loaded with crabgrass, in fact 2.5 rows of the sod in back were all crabgrass. Additionally, the sprinklers in the back do not cover the backyard. We also noticed our landscaping was of significant lower quality than our next door neighbor who also had Pulte landscape. This appeared to be cutting corners at our expense on a house we paid close to $550k for.. so the yard, which we are working to remedy is a disappointment - the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

First month

  • Rosemary S.
  • Verified Homebuyer
  • July 28, 2019
  • Summerville, SC

I’ve been in my Castle Rock for one month. Very happy to be here. Very happy with my home but there is some careless workmanship that is being addressed. Not a lot of problems and I hope it stays that way. Middle of the road building for high prices. Cut in shower pan, two broken soap dishes in showers, concrete cracks.. Neighborhood is friendly and I’m happy to be in a 55 community!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Fair

  • Anonymous
  • Verified Homebuyer
  • July 27, 2019
  • Davenport, FL

Painters were extremely sloppy - there is paint dripped everywhere! There is also grout on the tile floors which is very difficult to remove. The quality of the paint isn't great - they will not let you buy your own paint for them to use.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 4