Del Webb Reviews

excellent location, good quality of service and material

We have found some sloppy work but for the most part the home is better than average. Things I have not been happy about: needing a step to get from my car in the garage in with my groceries! For seniors this high step is dangerous. The front door is fine, why does the garage need such a high step? I have mobility issues and walk with a cane. I cannot get groceries in my garage/house door! Also there have been places with sharp edges, one at the shower, others at the island.

We bought a house that the specs we already determined but construction had barely started. We would have appreciated the opportunity to tweak some things but we not allowed to change anything

I loved working with the Del Webb. Paul & Judy did a fine job on building but their financial services leave a little bit to be desired.

More detail on the paint a better quality of pain

Happy with our home. Pulte used some bottom of the line stuff though. We will replace as we go.

Honest and open about details of buying into this development.

So many drops of paint on tile and carpets, hasn’t anyone heard of drop cloths? Convection ovens are commonplace today, but not in our new house.

Check very close on interior painting(doors), wall finishing.

The team was very responsive to our needs in the building process but there are some issues that need to be addressed presently which hasn’t been done yet?

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done.

Too many unfinished defects

They know how to build homes for elder people. They build single story home with good size for elder.

We were thoroughly guided through the lot selection process. We were kept apprised of building progress through weekly picture updates. We had 2 phone meetings and one Facetime meeting with our building supervisor, who thoroughly answered all our questions. We felt confident that the building process was going well, even though we were unable to come to Florida to see the construction in progress. We did feel that the upgrade selections were quite limited and overpriced, but wanted our new home to be built so that we would not have to change out anything once we moved in. Our need to complete the design process while here selecting the lot was graciously accommodated. We have been in our new home for 6 weeks now, and everything is working as it should be. Any minor cosmetic concerns were immediately and thoroughly addressed. ... More

Follow up was very poor through out the process and the initial walk through was a waste of time because non of the issues were corrected. Our warranty person is trying but the sub-contractors are not easy to work with.

Disappointed in dealing with the Pulte bureaucracy when trying to get minors changes made during the build process. Pulte was more concerned with the process of building your house than it was to making sure they provided great customer service. Had to pay a $250 service charge to change out a refrigerator that cost less than the refrigerator that Pulte had scheduled for the house. Painting is a very poor quality and still cleaning or touching up paint issues.

Get everything thing in writing. Make your list write down issues with a good Description.

I have been a loyal Del Webb follower since my parents lived in a Del Webb community in Arizona in the 1990s. They had such a great experience in their community and loved their home. I decided then that I wanted the same experience when it was my turn to retire. Unfortunately, the quality of workmanship and the cost do not parallel. Pulte homes are the quality of the original Del Webb name/homes. They are less original with minimal to no choices to make your home individual, and the quality of craftsmanship is poor at best. If I had it to to do over, I would select a different 55+ builder/community. But I still like the concept and think the social side of things will be positive. ... More

At each step in the process someone was there to help. We have bought several homes over the years, but none was as easy as this purchase.

Great floor plans poor quality control and vendor supervision

The house appears well-made with attention to detail. The planning could be improved. In my home, two of the bathrooms are right next to each other. Gutters are an extra-cost option. There are no electrical outlets near the toilets. In particular, a development intended for older folks should attempt to accommodate their needs. For example, changing the AC filters requires climbing to the 10 ft. ceiling. Grab bars should be standard, doors should be wider to allow for potential wheelchairs.

Well built home and the few minor flaws that we find as we live here are quickly repaired by the warranty crew.

Del Webb staff members work hard to fix the problems created by the subcontractors. It would be better if the problems were eliminated before they arose.

Very Good Quality at a fair price !

Told that everything would be done that was on our check list and it was not. When talking to them about it they tell you their on it and then do nothing