Del Webb Reviews

Pulte Builders on time and easy closing.

I have a long list of complaints, which I will send seperatly to delWebb

We were looking to down size our home and please to find Del Webb in the area. We have always like the design and quality. The community here at Terramor has been well planned and the Terrance Club is amazing. We look forward to years of resort living.

My purchase was not typical. I did not contract to have my home built, it was available because the original buyer could not complete the purchase.

Having to drive 2 hours to the design center was a problem, especially for an over 55 community.

House is solid and construction went well. Our project manager kept us informed throughout the entire process. Our CSR has gone above and beyond our expectations. Biggest disappointment was the lack of options and upgrade pricing available in the design center.

Homes are nicely designed with a nice layout. However, some of the materials and workmanship are not very good. The paint quality and workmanship along with the drywall mudding is very poor. I repainted and had to fix many areas that were not smoothed properly and there was dirt in the paint that had to be scraped smooth. I was told once I took possession, I could prepare a list of items needing repair and submit for resolution. I created a list of about 14 items that, to date, have only had 2 items repaired. When I took possession of the home, the driveway cement couldn't be poured due to the cold weather. Well it is warmer now and I am seeing new homes as yet unoccupied having driveways poured while I still wait. My advice, do not take possession of a home until you have all items you see addressed at least in writing. ... More

The quality of materials is good but the workmanship is poor, especially the finish work. Getting punch list items fixed is not easy. I had to hire my own crew to come in after closing.

The field manager was very communicative and responsive to concerns and kept me up to date on the progress of the home building

Very pleased with the overall quality of the home. Management is very attentive and responsive to homeowner concerns.

Everything was in good shape with minimal areas that needed to be fixed

No flexibility and consideration for vase costs when deciding on upgrades

Our salesperson and project manager were amazing. Couldn’t have asked for more.

We love living in our Del Webb community. We find the residents friendly, warm, and as excited as we are about the new surroundings. Living in Del Webb Nexton is like being on vacation.

There is a form that they have you sign saying the home is perfect before settlement. When you move in you see problems and there is no interest in dealing with them. The basement had mud and dirt and on the floor and it took repeated efforts to get them to do anything about it. The basement wall is leaking water and there has been no response in the 3 weeks after being told about it. There was a lack of oversight of the subcontractors and sub par workmanship considering the price paid for the house. The 1 tree is dead and some of the bushes are near dead in the 7 weeks since settlement and the forms you sign say it is your problem. Most nurseries say plants should live for a year or be replaced at no cost. We were told break branches and look for anything green to determine if it is living. One company person said, " I thought the inspector would fail us." when I pointed out a problem but he chose to not fix it and gave me suggestions how I could fix it. ... More

Much thought needs to be done UP FRONT before signing to build in an age restricted property. There are limited options. Little can be changed. There are no grab bars provided in showers/baths. Landscaping is atrocious with sod thrown down every which way leaving potholes that you can break your ankle in. Site foreman are so-so. All promise Arpege.....but deliver toilet water. Our front shutters are painted 2 different colors. If you want to buy properly, you need to be here all day long to witness what's going on during construction. . We found children doing internal painting. The Pulte community is great, the sales people terrific, but construction aspect is a real bummer and results in costly post purchase modifications. ... More

We wanted a Del Webb lifestyle without leaving Albuquerque. Pulte has amazing floorplans and every home was perfect for us. It was hard to choose. We have been very impressed with most of the home construction. Our supervisor Carlos did an amazing job of keeping on top of our house and answering our questions. Since moving in we have had several small things that need to be addressed. Pulte has been very responsive to our requests. We have little down things will be fixed to our satisfaction. Would we spend the money and do this again? Absolutely. The floorplan is ideal and we are very happy here. We like the Community Management as well. They seem to have everything running smoothly. ... More

Del Webb is that hybrid between custom and tract building. You must constantly keep in mind that you are buying into a "Lifestyle", not just a structure!

Workmanship is my biggest disappointment. Sloppy painting and caulking. Oversized cutouts that had to be repaired (at least the one's I saw before closing). Cabinet finish work, clean-up lacking, yard is not leveled... I will say the tile work in the master bath specifically is great work. Pulte has responded to 3 out of 4 warranty requested repairs.

So pleased with my new home - from the sales experience, construction communication, closing and follow up on details.

We’ve lived in Sun City for 5 years. This is our third home, but it’s our first new one. We loved working with our salesperson. We found some of the option selection process frustrating because of the limitations. When paying this much for an estate model home, there should be more flexibility. Now that we’ve moved on, we love the lication and the model. There have been some quality of construction and finishing details that should not have happened. When paying this much for an estate model home, I expect both competence and craftsmanship. Sadly, Del Webb has fallen short on both. I hope it improves as we try to get the detail issues corrected. If so, I’ll post an update. ... More

Everyone was responsive and helpful.

Simple design with great quality

I would encourage anyone who buys the property, especially a new build, to bring an inspector with them prior to signing off.

Closing date delayed 3 times, many items unfinished on day of closing. No plan or communication of a plan to fix issues Can’t trust much of what they tell you. So disappointed.