Del Webb Reviews

Too soon for me to have a constructive review.

Excellent home buying experience with only a few hiccups, primarily driven by personalities and not business practices.

Actually too early to rate some of these characteristics. My Field Manager was extremely responsive and trustworthy and that is the main element during the building process. Will have to wait to see how issues are resolved during the warranty period.

Our Del Web/Pulte Reflection model Home is well designed and constructed. In addition, the entire team has been great to work with. Any issues needing attention are addressed promptly and professionally.

Needed to have some problems solve after I move in. The workers were great! Friendly, got the work done, trusting, Nice.

The house is beautiful but the annoying little problems were not seen to in a timely fashion

The quality of materials and workmanship are surprisingly poor given the price we paid ( $460,000) for our Del Webb house. They market brand names such as Kitchen Aid and Sherwin Williams paint, but the actual product from these vendors are their low grade lines. The paint is so poor and thinly applied it will rub off if you try to clean a mark off the wall. They use plastic fasciae and roof trim that rattles in the slightest wind. The interior doors are primarily made of cardboard and fit poorly in the casing. The so called premium cabinets are poorly made. We have had the cabinet vendor out seven times replacing poorly crafted doors and the doors are still damaged. The interior walls are wavy. Our neighbors experience many of our problems as well as others unique to them. The process to have Pulte correct items is frustrating and time consuming. I have had to submit repair request at least three times for a repair and am up to my sixth request for several items. Del Webb is a nice concept, but the homes built by Pulte are extremely poorly built. We will never purchase another home built by Pulte,, or their other affiliates. ... More

We wish we had hired an independent inspector to inspect the home throughout the build process. This would have caught a lot of the construction issues we are dealing with post-closing.

My construction superintendent allowed sub contractors to do poor quality finish work. Then, when I asked for improvement and follow up....he went dark.....couldn't get ahold of him. Still having a problem getting things done & I've been in our home over a month..

Very responsive to issues, but unfortunately, there were many issues. I feel they used the cheapest materials they could find and this is includes appliances, fixtures, lights, etc....

Only 2 months . Overall pleased but working on a punch list. We will see after that.

Heard of reputation from friend, explored, bought, built, very happy with our new home.

We are really disappointed that the quality and follow-up on issues has been so lacking. Our closing got delayed 3 times mainly due to quality issues (and very obvious stuff). We probably should have delayed it further for issues that were promised to be resolved after close (50% now resolved after 6 weeks) but they wore us down and had to vacate previous home. That being said, we do not regret our decision to come to our Del Webb community and will continue to be a thorn in the side until all is resolved.

excellent location, good quality of service and material

We have found some sloppy work but for the most part the home is better than average. Things I have not been happy about: needing a step to get from my car in the garage in with my groceries! For seniors this high step is dangerous. The front door is fine, why does the garage need such a high step? I have mobility issues and walk with a cane. I cannot get groceries in my garage/house door! Also there have been places with sharp edges, one at the shower, others at the island.

We bought a house that the specs we already determined but construction had barely started. We would have appreciated the opportunity to tweak some things but we not allowed to change anything

I loved working with the Del Webb. Paul & Judy did a fine job on building but their financial services leave a little bit to be desired.

More detail on the paint a better quality of pain

Happy with our home. Pulte used some bottom of the line stuff though. We will replace as we go.

Honest and open about details of buying into this development.

So many drops of paint on tile and carpets, hasn’t anyone heard of drop cloths? Convection ovens are commonplace today, but not in our new house.

Check very close on interior painting(doors), wall finishing.

The team was very responsive to our needs in the building process but there are some issues that need to be addressed presently which hasn’t been done yet?

We were so excited every time we heard from Del Webb. It gave us a sense of involvement in many aspects so we could feel part of this process. Living far away, we could not just drop by to see progress. It was great to have our update and walk-thru appointments. And our Project Manager even sent us photos along the way. There were only minor things that needed attention, and they were taken care of right away. Thank you, Del Webb for a job well done.

Too many unfinished defects