Del Webb Reviews

Our assigned Construction Field Manager was Exceptionally good. He was professional, informative and addressed our concerns along the entire way.

Del Webb utilizes inexpensive finishes. Quality of build comparable to spec home. Home build time rushed. Communication horrible. Lack of follow through or don’t respond at all to questions regarding home - community. Upgrade charges inflated. Upgraded master shower and secondary bath shower, at almost same upgrade charge. Secondary bath half the size and half the material, did not get what we paid for. Shower head second bath not even mounted on tile surface, instead mounted to drywall. Selling quick sell homes discounted as much as $60K. This devalues overall dollars per sq foot for potential resale. ... More

The whole buying process took eight months, from choosing our lot to moving in. This was the first time for us building ground up. The staff was great in keeping us informed along the way and we were able to document the progress the whole time by visiting the lot to take pictures. The sales staff and project managers were available to answer questions and assist with suggestions for other services needed. These homes are built with care and quality.

Nothing is perfect in life. This home is close. Our golf course lot is gorgeous. Helping us place our home on the lot was a crucial part of our build. The fact that we have had past experience with home construction helped us be more understanding when problems came up.

We have had a great experience with our interaction with Del Webb homes and, their staff. Would recommend them to anyone looking for a home in one of their communities.

We love our new home! It has exceeded our expectations. Plus Pulte stands behind their product. It's my third Pulte home.

The quality and materials are above average and the value is well worth the price. The trust factor is not good. The sales and materials coordinator were very trustworthy. The building foreman were in too big a hurry and the subs made way to many mistakes. You would think they could build the same house over and over and not make the same mistakes, but they do. You can tell they get rewarded by the number houses built per month. Lot's of rushing to compete houses at EOM. Issues are ignored during building and the goal is to get to closing as fast a possible and let the warranty team fix the problems. The warranty team is doing a good job, but all of this could be better, cost effective and on time and under budget with just a few tracking changes. But, pretty much management does not want any feedback, they have this and they know what they are doing, and could care less about correcting the problems. The answer is it was designed this way. ... More

It was a pleasure working with our field manager John. We believe any issue that came up he resolved immediately. We cannot say the same about her 30 day walk-through. Like any home you find issues after you move in. At this point we believe we are not getting honest answers and a run around on problems that need to be addressed. Our advice is make sure everything is fixed prior to closing

Really great buying experience, Paul the builder was the best.

Overall, the home buying and building experience was positive.

All new homes have some issues but our experience with Dell Webb/ Pulte, has been positive. When we sent items that needed to be addressed, they were fixed in a timely fashion. We LOVE this community!

When problems occured Jeremy saved the day, and I thank him f or that. He is a true Professional.

Everyone with whom I have had contact has been great.

This has been a good experience. Of course there were some things that had to be corrected or fixed after the build, but they were done promptly, by qualified people who were very respectful and pleasant. My Field Manager was very response to my requests.

You must hire your own Home Inspector because there are serious mistakes being made by builder in this subdivision that is serious. Pultegroup needs to make some big changes in construction quality as it is poor

Overall positive experience

I would suggest that if you purchase a Pulte home, you purchase a bare bones unit, then gut what’s inside and have your own contractors finish it properly and the way you want it done. Why Del Webb would ever associate themselves with Pulte Homes is beyond me.

Very knowledgeable

Beautiful job. Beautiful amenities. Beautiful location.

Very happy with my house. I had a few very minor issues that were taken care of within a week of calling them in. I want to stress that these were very minor. I'm very happy with Pulte and highly recommend them to anyone who wants a quality built house.

The Sales person was very helpful. The field manager always called to tell us what phase of the building was in and when to expect what the next step will be. Will be glad when we can get the yard and landscaping in. Our suggestion is to new home buyers, is to get the taller bathroom vanities, and the comfort highth toilets.

The house floor plan is great. The community is better. But the workmanship was not nearly as good as I had expected. The dry wall is not even, the vanity lights are not level. The vanity in the master bath is not square. The good news is that that customer service has been responsive. Although the problems have not yet been fully resolved six weeks after move-in.

Our closing got delayed by DW so we had to close when the date came. Several things were undone and we we told they would be done asap. 2 months later they are still incomplete after many promises to get things done.

At the design center, ask for motion detection light in your walk in pantry. They are great! Wish I'd have asked for them in the garage and the entry into the house from the garage. Upgrade paint if you can, I went with "basic" and found that it is water based and will come off if you rub too hard if you mar your walls. After baseboards were installed, the tile people came back and grouted (why I don't know, as I always thought baseboards were to give that "clean" line between floors and walls). The job was poorly done and painter had to return to "fix" the look. Excess silicone was left on windows - think this may be a manufacturer oversight. Be sure to check all the detail work after moving in. My lead contractor on my house was very responsive, getting someone to fix things usually within a day or two; and came back himself to see if the job was done to my satisfaction. ... More

I was assured painters would return to touch up paint throughout the house that had been sanded but no show-Also door frame around front door never finished as promised