Del Webb Reviews

Both our salespeople and our construction manager were fantastic to work with! There were no high pressure sales... just answers to our questions and patience while we made our big decision. Our construction manager was top-notch! He was knowledgeable, courteous and very responsive! Best home building experience we have ever had!

Great group of folks to work with. Love the quality and the Dell Webb concept. I would definitely buy again if I needed to.

My purchase was very smooth and professional

Overall a positive experience prior to closing. Mark with Sales was responsive, knowledgeable, and flexible prior to closing. The mortgage loan team was disjointed and difficult to work with. All requests from the team were responded to immediately, but then it could take weeks to get a follow up response. No one seemed to work together. Trying to schedule travel for closing when we couldn’t get a firm date was difficult. Understand keeping it on the family and offering incentives, but be sure to deliver and communicate. Cole the contractor was great; answered questions, did walk through and an overall fantastic person. Disappointed after the closing was complete. No follow-up, no thank you, no welcome to the family. I expected more from Pulte or Del Webb. Went to office to say hello. The staff had no idea we had purchased the home. Didn’t receive any warm welcome or thank you from anyone along the way. Bought the model/sales office, so there’s been confusion with USPS, deliveries, etc still showing home as a business not a residence. Love the community and the residents! ... More

In general, the experience was OK. There were options that were not available when we purchased our home. It would have been nice to have these options available. The quality of the work is good, however, a wider garage would be nice. A little tight for two cars on the two car garage. We have been here for a little over three months, just one issue so far. Hopefully no more. The landscaping is very nice.

There are so many major issues from beginning to end that will never be fixed I will not waste my time to list them here only to say "caveat emptor". It is obvious Pulte values expedience over quality and I can not in good conscience recommend Pulte as a builder and I rate my overall homebuying experience with Del Webb as poor.

Good people to work with. They try hard to help you

Wonderful active 55+ experience. Excellent quality home construction.

I am truly grateful for the experience. The team was patient, responsive and genuinely cared about making my vision come to life! Their professionalism, attention to detail and commitment to quality was exceptional. I absolutely love my new home! It is more than a home-It is a blessing. Thank you!

Sales, design, construction,and mortgage were all top-notch. We love our new home, the third Pulte home we have had built and enjoyed.

I was told things that were inaccurate. Quality of materials is builder grade. The house they are building next door has a window that looks right into my window, 8 ft away, that floor plan should not have been allowed on that lot or set on lot differently. They respond to issues promptly but that doesn’t mean they get solved in a timely manner.

We have been very pleased with the quality and the workmanship of our home.

Make sure all issues are addressed that are found during walkthrough before purchasing the home. Framing, sheetrock and flooring issues are not corrected. The warranty people for Pulte Group do not respond to issues of the home or property in the time frame they give you. Still questionable if they do.

From the beginning with the sales person until my home was built, the process went fairly smoothly. I am satisfied with the quality of my home as I have had two customs homes built in the past. There have been a few problems since I moved in and I find the responses are slow to nonexistent considering I have emailed Pulte and the HOA a number of time about the same problems.

For this price point, the finish work was poor. There was overspray and paint drips along EVERY interior wall. On the outside, there was overspray, huge drips and a large area (2' x 2') of spilled paint on the rear porch. The 6" baseboard trim has wobbles throughout the primary rooms, the 1/4" round trim isn't cut at 45 degree angles and has no attention to esthetics, light switches and trim are not square, windows shades don't hang level due to poor manufacturing, LVP flooring has a very uneven finish, there are gouges and dents all over the home in the walls and around the door trim, chips in a bathroom counter and on the tile floor from dropped tools, mismatched dye lots in the tile used in the laundry room and so on. It also seems that some of the materials are seconds. The interior doors have nails popping out and/or are delaminating and the finish on some of the laundry room floor tile is coming off. The Bermuda grass/weed was laid directly on the ground with NO leveling or rolling of the soil before the sod was laid. The concrete work has cuts, gouges and such poor trowling that most sidewalks are of a higher caliber and finish. And when the concrete crew was finished, they cleaned their equipment on the newly laid sod/weeds, leaving a pile of gravel and concrete sediment. None of what I've written includes "fixes" made during the construction process. I don't expect perfection in a production home, but at $600,000 I don't expect this degree of sloppiness. It appears to me that Pulte has a problem with the quality of their subcontractors. Concerning responsiveness: excellent during the build. Once we closed? Very slow. Very, very slow. And when I called their daytime emergency phone line, it went to their after hours answering service who couldn't help me. And other times I called or sent an email and no answers because they were on vacation with no "out of office" response provided. There are design elements in the home intended to control construction costs such as the location of the electrical sockets, hose bibs, soft-close drawers and garage insulation. I can live with those but the overall finish is such that I wouldn't buy a Pulte home again. I was expecting much better than we received. ... More

The closing process was very smooth, we had the opportunity to visit our home several times before completion. The sales person was great to work with. We were introduced to building manager and manager of the sun city peachtree.

We recently completed our new home with Del Webb, and the entire process exceeded our expectations. From our very first visit to the final walkthrough, every step was handled with professionalism, care, and attention to detail. We are especially grateful for three outstanding individuals who made this journey truly exceptional: Leslie (our sales consultant), Susan (our design center consultant), and Max (our construction superintendent). Leslie was our first point of contact and set the tone for a great experience. She was friendly, knowledgeable, and always available to answer our questions. Her guidance helped us navigate the early decisions with confidence, and we always felt she had our best interests in mind. Susan at the design center was phenomenal. Making so many design choices can be overwhelming, but Susan made it enjoyable and fun. She has a great eye for design and offered helpful suggestions that aligned with our style and budget. Thanks to her, our home reflects exactly the look and feel we envisioned. Max, our superintendent, was the rock throughout the construction process. His communication was excellent — always keeping us informed on progress, timelines, and what to expect next. Max’s attention to detail and commitment to quality were clear in every stage of the build. We felt confident knowing our home was in such capable hands. Thanks to Del Webb and this incredible team, we are now settling into a beautifully built home that we truly love. We couldn’t be more grateful for the experience and the people who helped make it happen! ... More

Absolutely beautiful home and the workmanship is top notch.

We have purchased both Lennar and Pulte homes and I find the quality of the Pulte homes to be better. Our salesman and quality control person were exceptionally helpful and attentive to our needs. Move in inspection was great and they handle all the necessary adjustments. Would highly recommend them to build their next home.

The options and flexibility was extremely limited for new construction. Example: If you didn't want one of the 3 lighting options given you had to buy & install light fixtures/fans yourself. Also, the interior upgrades were grossly overpriced. I would say the quality is slightly above average for both the interior and exterior work. The Del Webb community itself is very nice.

All was made easy and convenient

We love our house and had an excellent experience buying it.

The help we recieved from Matt in the sales office was very helpful. The finishing touches that Travis made sure were taken care of helped make our entire process of purchasing a new home a pleasure Thank You to all the Del Webb people. Sales, Construction, Loan and Insurance everything went as smooth as i have ever been involved in

Here two months and no regrets

issues. disposal...dishwasher...breakers..btah fan...doors sticking in first 30 days!!!