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Del Webb

Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9625 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9625 Reviews

Star Rating Breakdown

5 ★ 4381

4 ★ 2380

3 ★ 1613

2 ★ 773

1 ★ 477

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Del Webb Nocatee Mystique

  • Thomas D.
  • Verified HomeBuyer
  • July 16, 2025
  • Ponte Vedra, FL

From sales, design and construction our experience was great. A quality product was delivered and any issues or concerns were addressed promptly to our satisfaction.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that your experience from sales, design, and construction was a positive one! It’s wonderful to know you’re happy with the quality of your home and that any concerns were addressed promptly and to your satisfaction. Congratulations and welcome to the community! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Villas at Del wenb

  • Anonymous
  • Verified HomeBuyer
  • July 16, 2025
  • Melbourne, FL

General appearance great! Not so great with things we have found like furnace not installed correctly. First being told that’s the way it is. Saw other villas, they did good job.

Del Webb responded:
Thank you for providing feedback for us. We're glad to hear that you love the appearance of your new home but sorry to hear about your furnace. We'd like to make leadership aware of this and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Would not recommend Pulte to interested buyers. Not at all, especially in Sun City !

  • Jerald P.
  • Verified HomeBuyer
  • July 15, 2025
  • Georgetown, TX

Our experience with Pulte was poor from the start. Our original sales person relocated after 4 weeks and the alternate was unavailable for 3 months while recovering from surgery. When we finally met, everything the previous sales person had done was lost. The result was starting from scratch and discovering that the previous contract did not include several structural items (elevation, sunroom, etc) had not been included. Along with this, Pultes' original salesperson stated erroneous information regarding what was included in items selected (single window instead of double, island cabinets, ...

Del Webb responded:
Thank you for taking the time to share your experience with us. We are truly sorry to hear about the difficulties and confusion you faced throughout your homebuilding experience. We'd like to ensure that leadership is aware of your concerns, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 1

Quality 2

Trustworthiness 2

Responsiveness 1

Nice neighborhood, common areas are beautiful

  • Mark K.
  • Verified HomeBuyer
  • July 15, 2025
  • Mesquite, NV

We are happy with our new home. Love the community and amenities

Del Webb responded:
Thank you for providing feedback for us. We are so glad to hear that you are loving your new home and community, including the amenities! Congratulations and welcome home! ^KH delwebb

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Dan.

  • Tommie T.
  • Verified HomeBuyer
  • July 15, 2025
  • Griffin, GA

My Wife and I in joy how our home turns out, if we have to done It again we would.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that you and your wife are happy with the way your home turned out! Congratulations and welcome to the community! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Nice home but could be better.

  • Wade H.
  • Verified HomeBuyer
  • July 15, 2025
  • Mesquite, NV

We love our home however some upgrades were super expensive compared to after market sub contractors. Builder flooring was not customizable unless you pay more than double of what it's worth. Backyard and front yard landscaping should be more customizable. Exterior paint was substandard. Drip lines are all done with cheap thin wall tubing that always breaks after a few years.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're so glad to hear that you love your home! We also appreciate your comments regarding upgrade costs, landscaping flexibility, and material quality. Your feedback helps us better understand where we can improve the overall value and customization options we offer our homeowners. Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 4

Responsiveness 4

My wife and I have been very pleased with our purchase

  • David P.
  • Verified HomeBuyer
  • July 15, 2025
  • Summerville, SC

We love our new home and the friends we have made.

Del Webb responded:
Thank you for taking the time to provide feedback. We're so glad to hear you and your wife are loving your new home and are pleased with your purchase! Wishing you many more happy years and memories in your new home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Easy process / move in

  • Anonymous
  • Verified HomeBuyer
  • July 15, 2025
  • Melbourne, FL

Move in and all warranty issues were easy to resolve

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that your process was smooth and all warranty items were quickly resolved! Enjoy your new home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Very pleased

  • David C.
  • Verified HomeBuyer
  • July 15, 2025
  • Griffin, GA

Excellent neighborhood. Had a great project manager (builder) Sam. Great neighbors. Excellent amenities. Very glad we decided to build here.

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're thrilled to hear that you are enjoying the neighborhood and happy with your decision to build here! It's great to know that Sam helped make your experience a positive one. Thank you again and welcome home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Don’t Sign Reviews

  • Mark K.
  • Verified HomeBuyer
  • June 21, 2025
  • Buckeye, AZ

Once you buy your home, a person from Pulte or Del Webb goes through the house with you and then they want an excellent rating and tell you so Be sure before you do any rating that ALL has been completed on your checklist. We were promised repairs but they never came through and this was after the rating! Beware

Del Webb responded:
Thank you for taking the time to share your experience with us. We’re truly sorry that your post-closing concerns weren’t addressed as promised. We would like to escalate your concerns to leadership and help addressed those concerns. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Vito

  • Vito V.
  • Verified HomeBuyer
  • June 18, 2025
  • Immokalee, FL

Overall the experience was fast and comfortable. Our salesman Bill was very knowledgeable and helpful in making sure that this was the right move for my wife and I.

Del Webb responded:
Thank you for sharing your experience! We’re so happy to hear that the process was fast and comfortable, and that Bill was able to guide you and your wife every step of the way. ^KH delwebb

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 3

Quality home with great service

  • Kent L.
  • Verified HomeBuyer
  • June 13, 2025
  • Mesquite, NV

Really happy with our new home. Any issues we have had since closing has been quickly addressed and completed in a timely fashion. Recommend you consider Del Webb here in Mesquite for your new home

Del Webb responded:
Thank you for taking the time to share your experience with us. We're thrilled to hear that you are happy with your new home and any concerns you experienced have been addressed and resolved promptly! Thank you again for your kind words and we truly appreciate your recommendation! ^KH delwebb

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

Exciting adventure…house is gorgeous, but paperwork can make you forget the fun.

  • Karl D.
  • Verified HomeBuyer
  • June 12, 2025
  • Immokalee, FL

Bought a move in ready model home…appears to be good value getting upgrade features at lower cost. Paperwork was surprisingly plentiful…could drive you nuts. Pressure an no flexibility on closing date. Walk through happened 3 days before closing but punch list was not completed…assured all would be taken care of quickly. Somehow in Warranty process and appears to be wrapping up 4 months later. Jasmine in Warranty seems very helpful:-) One disagreement on guest bathroom tub condition not noticed during walk through…may still get resolved, may not…get help to go over every detail ...

Del Webb responded:
Thank you for taking the time to share your experience with us. We're truly sorry to hear that items on the punch list were not completed prior to closing on your home. That said, we're very glad to hear that Jasmine has been helpful and supportive in addressing your concerns through the warranty process. We would like to escalate your concerns about the guest bathroom tub to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 3

Trustworthiness 3

Responsiveness 4

Always had excuses

  • Craig W.
  • Verified HomeBuyer
  • June 11, 2025
  • FLORENCE, AZ

I was fortunate or maybe unfortunate to be able to visit the house almost weekly to see the progress of the new build. It was frustrating to witness the lack of "craftsmanship" that they claim in the promotional materials. To look at finished window openings that were not plumb or level, inconsistent wall texture due to the numerous times the drywaller had to return, items that supposedly passed inspections but yet I had to point out to the construction manager that they were wrong or needed to be fixed and the attitude of not only the construction manager but the senior construction manager ...

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're truly sorry to hear that you are unhappy with the quality of your new home. Your observations about uneven finishes, inspection oversights, and construction quality are deeply concerning, and we appreciate you bringing them to our attention. That said, we would like to escalate your concerns to leadership and would greatly appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 2

Trustworthiness 2

Responsiveness 2

Del Webb Home

  • Troy B.
  • Verified HomeBuyer
  • June 11, 2025
  • Mesquite, NV

Del Webb builds a wonderful home. The only issue is the options you choose above a base model is OVER PRICED!!

Del Webb responded:
Thank you for taking the time to share your feedback with us. We're glad to hear that you find great quality in our work. We understand your concern about the cost of upgrades, and we appreciate your honesty. Your input helps us better understand how to improve the value and experience for future homeowners. Thank you again. ^KH ...

Total Score 3

Quality 4

Trustworthiness 4

Responsiveness 4

Table Rock

  • Clarence B.
  • Verified HomeBuyer
  • June 11, 2025
  • Georgetown, TX

Buying a home from DellWeb was fairly simple, but the service provided by some is not great. We are provided several options to contact warranty..no one answers the phone or just goes into a waiting period. Leave a message, no returns calls. The warranty process in my opinion doesn’t make sense I rather do text messages. But some on team insist use the website. I don’t use website..don’t give me options if only one is available. Ask Jesse—When it rains a lake is visible behind home and next door too. The fill dirt on property is the crapiest I’ve ever seen. Also, the back yard is so uneven. ...

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re truly sorry to hear about the frustrations you’ve encountered, especially with the warranty communication process and the condition of your property. It’s clear these concerns have caused ongoing stress, and we regret that your experience hasn’t reflected the level of service and quality we aim to provide. That said, we would like to escalate your concerns to leadership and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 2

Trustworthiness 1

Responsiveness 4

Happy Camper scratch that Happy Home Owner

  • Patrick L.
  • Verified HomeBuyer
  • June 11, 2025
  • Mesquite, NV

Paul in sales was very knowledgeable in everything aspect of a home owners wants and must have, he was on my side from the get go, and Markies McDonald well it a good thing I don’t own a business because I would make him my Customer Service Manager , Great job to both of them, now I’m a resident of Nevada

Del Webb responded:
Thank you for taking the time to provide feedback for us. We’re thrilled to hear that Paul and Markies provided such outstanding support throughout your journey. It’s wonderful to know Paul was truly in your corner from the start, and we’ll definitely pass along your high praise for Markies! Congratulations on your new home! ^KH ...

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

What is this question about

  • Sam P.
  • Verified HomeBuyer
  • June 11, 2025
  • Fuquay Varina, NC

The building process was very good. Currently we have not moved in.

Del Webb responded:
Thank you for taking the time to share your experience. We're glad to hear that your build process has been a positive experience for you! As you prepare for move-in, please don’t hesitate to reach out if you have any questions or need support. Wishing you a smooth and exciting transition into your new home! ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Issues

  • Lawrence M.
  • Verified HomeBuyer
  • June 11, 2025
  • Saint Cloud, FL

Waiting to get issues addressed. I believe the placement of lights and fan mounts need to be reviewed. Noticed this after moving in.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're sorry to hear you're still waiting for your issues to be addressed. We understand how frustrating that can be, especially after moving in. We'd like to make leadership aware of your concerns and would appreciate it if you could please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 2

Del Webb Minneola Mytsique model

  • Marilyn S.
  • Verified HomeBuyer
  • June 10, 2025
  • Clermont, FL

I don't think my experience is any different from most buyers of semi custom, mass build communities. Terrific customer service from sales office and construction manager. Some parts of the home are done high grade, some done cheap. Pulte warranty is prompt to correct problems. Beware of Pulte Mortgage. They are the worst, and should be avoided if possible.

Del Webb responded:
Thank you for taking the time to share your experience. We're glad to hear that you received excellent customer service from both our sales team and your construction manager, and that our warranty team has been responsive in addressing any concerns. We're sorry to hear that your experience with Pulte Mortgage was not up to expectation, but we appreciate your feedback. Thank you again. ^KH ...

Total Score 4

Quality 4

Trustworthiness 4

Responsiveness 5

The entire build process was efficient.

  • Wade M.
  • Verified HomeBuyer
  • June 09, 2025
  • Hoschton, GA

The communication was vital for keeping the process on track and was important for me.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that the entire build process was efficient. Also, we’re glad to know that our communication helped keep things on track and made a positive difference for you throughout the process. Thank you again. ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Conrad S.
  • Verified HomeBuyer
  • June 08, 2025
  • North Myrtle Beach, SC

All went well. Lise and Archie were great!

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're thrilled to hear that everything went well throughout your process! It's great to know that Lise and Archie played a role in making it a positive experience! Thank you again. ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

I was hoping for less issues.

  • David T.
  • Verified HomeBuyer
  • June 07, 2025
  • Okatie, SC

Working with the sales team was very nice as I had expected it would be. Working with the construction team has not been all peaches and cream. Have had more issues than I thought. I expected more from Pulte but not sure it will ever make it my expectations, unfortunately!

Del Webb responded:
Thank you for taking the time to share your honest feedback. We're glad to hear that your experience with our sales team met your expectations! We're sorry to learn that your experience with the construction process hasn’t fully met your expectations. Your concerns are important to us, and we’d appreciate the opportunity to understand more and work toward a resolution that restores your confidence in us. Please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 3

Best of 3 builds

  • Sandra w.
  • Verified HomeBuyer
  • June 05, 2025
  • Okatie, SC

From onset to close this was TOP NOTCH. Attention to detail, quality of product, clean construction site. Super's were super. Good communication, a sense of pride in their work, their word and the company. Follow up after sale and move in was also very good and timely.

Del Webb responded:
Thank you for your kind words! We're thrilled to hear that your experience from the initial stages to move-in was exceptional. It's great to know that our communication was clear throughout the process and you received prompt follow up post-closing. Thank you again. ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Outstanding from purchase to closing

  • Lloyd R.
  • Verified HomeBuyer
  • June 05, 2025
  • Clermont, FL

From purchase to closing, our experience was outstanding. We particularly appreciated the work done by Kialey, our sales associate, who was incredibly knowledgeable and helpful in streamlining the experience for us.

Del Webb responded:
Thank you for taking the time to share your feedback with us! We’re thrilled to hear that your experience was outstanding from start to finish. It's especially wonderful to know that Kialey made such a positive impression with her knowledgeable and helpful service — we’ll be sure to pass along your kind words! Thank you again. ^KH ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

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