Del Webb Reviews

Take a good look at the appliances & cupboards . I purchased a spec home that had a gourmet kitchen that looks beautiful but the quality is severely lacking .

The home is average quality, nothing like you think you would get for the price. The warranty process after you move in is slow and antiquated for such a large company.

The first time we visited Del Webb's Carolina Overlook, we knew we wanted to live here. From our first meeting with our sales rep, Richard, to our last walk-through with our construction manager, Zach, everyone at Carolina Overlook worked diligently and promptly to make our home building experience a pleasure. The quality of the materials and construction work are first class. There is a wide range of home sizes and styles. Each home model has a large number of architectural options that allow you to customize your layout to suit your personal needs. Liz helped us with getting oriented and Karen worked with us in the design phase to make sure everything we picked out would look great together. She even helped us stay within budget, which was a challenge with all the great selections in options and materials. Our home was finished and ready to move in ahead of schedule. Every deadline was met and our construction managers, Joey and Zach, made sure to keep us informed with weekly progress updates. The neighborhood is beautiful and the neighbors are super friendly. This was the best decision we ever made. Thank you Del Webb. ... More

We recently purchased a home in Del Webb, Ave Maria. Our experience from start to finish has been excellent. We have had a few minor call-back issues and the contractors have been timely and quick to resolve issues. This has been a great experience.

Sam was super responsive and a great guy

Overall, we are very happy with our new home. Our disappointment is that two big issues we identified during our pre closing quality walk-through have not been completed after six weeks. We have no idea when these will be completed.

The process was pretty seamless

My house came out beautiful. It was completed before I expected. Brian was absolutely wonderful. He was always attentive to all my questions. When something need fixing, it was completed immediately and the customer service person followed up to make sure it was done. Everything was perfect.

The labor force in the field don’t take pride in what they do so the quality of their products and services suffers

We never had contact with agent after sales contract was signed. Never received welcome packet till after finding out there was one. Never told that PO Box should not be included in mailing address. USPS was as confused as we were! Took weeks to receive mail. Building manager addressed our initial concerns but after two weeks will not answer our texts.

WOULD NOT tell anyone to go with Pulte underwriters ! Three times I was told that paper work was done , that was not the case.

We are enjoying our new home. We have only had a couple of minor things that will be addressed soon. We loved our construction manager, David. He was amazing to work with. When we bought our new home we did not realize that most everything costs extra, including the land. We are enjoying our new neighbors that we have met so far, as our street is new and not many houses completed yet. But, will be soon. Everyone we have met is super nice. Even though we didn’t realize the costs before we started, I would do it again and do it exactly like the way we have it. It is a beautiful home. ... More

Love my new home

Great experience! My salesperson John is amazing

Sean was helpful in the sales office. Tiffany in design center was very nice and helpful. Alejandro was our project manager and he was the best part of our entire process. Design center was an absolute money grab. Everything was overly expensive. Several of our new neighbors are ripping out the free items and putting their own tile and carpet in because the prices in the design center were SO extreme. Talking about our new HOA.....If your friends are in town it will cost you $5 a piece to bring them into the pool/ hot tub or workout area. I think to bring a friend to the pickle ball courts cost $5 as well. Keep in mind we already pay $153 monthly for all these amenities We love our new home and so far really enjoy our new neighbors, but I will NEVER buy another new home. ... More

We have had minor issues after we moved in. Our construction manager said he would fix everything but has not. The workmanship on drywall was sloppy with gaps between trim and floor/ walls. They didn’t clean our house properly before move in. There was paint splattered on floors, windows were not clean, and tub had marks that aren’t removable.

We had an amazing experience with Mike and Darren. Professional and commitment to providing an awesome experience was at highest level. We have build over a dozen homes and this experience has been at the very top. Thank you Mike M and Darren M

Construction managers were very responsive.

The broker in sales department was great.The financing and paper work was the worst I've ever experienced , I would never recommend anyone to use Putle finance department.

From the moment we started the process with Elaine Ransom our wonderful salesperson to the close with Stephen Jayme, our Construction manager, the entire experience was smooth and easy. My only suggestion is that Del Webb include the gathering room floor outlet as part of the standard package. Increase the base price if necessary. Also, don’t overcharge for additions. I think buyers will spend more on options if the prices for these additions aren’t exorbitant.

The whole process of designing and decision making process down to the grout.

We had a good experience over all

VERY PLEASED WITH THE WORKMENSHIP

From the beginning it has been nothing but issues and the issues continue. The only helpful person is Isaac the construction project manager who continues to help us because otherwise nothing gets done. The subcontractors are definitely the lowest bidders. Poor tile work, windows that don't work properly, garage door that keeps getting stuck, appliances that don't work properly. Every house has issues, nothing's perfect, but getting them to actually fix them has been horrible. Unresponsive and unreliable.

Sun City builders and brokers, staff were amazing