Del Webb Reviews

Great experience in buying new construction

Our second phase project manager was awesome! He was patient attentive and very responsive. We can’t say enough good things about the second phase of the build of our house. We cannot wait to make it our home in 2025.

I'm happy with my home. Very few issues needed addressed.

Our home was a Contour model. We were scheduled to move in on late September but due to someone in the Pulte Land group we were delayed six weeks and had to stay in three separate Airbnb's at our expense. No one in Pulte would take any responsibility and offer us an compensation. When we finally moved in we noticed that there were large numbers of paint drips throughout the home that had to be scraped off the floor. Plus the base boards needed paint touch ups in every room. The closets were still full of large spiders and we had to spray everywhere and sweep out the webs. There were some scratches on the shower door and mirror that we missed during final inspections. Plus we had missed a small scratch in an appliance door as well. So overall we were still happy to have finally moved in and were out of lengthy temporary housing finally but we were not impressed that the painters had made such a mess and really did not do the level of quality that they could do if they had taken their time. ... More

All my issues was handle with professional care.

No issues, was available to answer any question

Very good construction & quality. Very nice upgrades. Compared to other builders in the area we rate Pulte A+

Workmanship inside the house is fair. Looks like the things were done in a rush, not paying any attention to details. Very disappointed with the paint job done inside the house. Having painting redone at this time, doors , baseboards , walls . Found paint smears and drops all over our expensive floor tiles. Careless

Would recommend, good experience and more…

We had an unbelievable experience with our recent Del Webb home construction. James, our construction manager was outstanding! He clearly and very deliberately walked us through each phase of the construction process and was very intentional and responsive to any questions or concerns we had with our new home. He’s the best!

Our Supervisor was unreliable, unresponsive, and acted like he had better things to do than to work with us. We never heard from him for a 30 day review.

The building experience was great, they constructed on time and kept us well informed at every stage. We've had 4 houses built in the past and this was by far the best build quality. However, post closing, the Pulte selected HOA management "Castle Group" has been a disappointment. They don't always respond to emails or voicemails and are generally disinterested in helping resolve issues. We're hoping that service quality improves as no escalation path has been provided for us. If we had a better HOA management team, our overall experience would be excellent.

My house is perfect! I have been in it for 2 months now and have had zero issues! I love it!

The entire home buying process with Del Webb/Pulte was extremely well organized. We knew what to expect at each step in the process and found that everyone on the Del Webb team was friendly, helpful and easy to work with. In particular, we want to give a big shoutout to both our sales representative, Jim, as well as our project manager, Tim. In particular, our project manager was absolutely OUTSTANDING. Tim went above and beyond to ensure that we received a quality-built home. His attention to detail at every step in the building process and regular communication with us throughout the project was exceptional. ... More

David the Builder was a pleasure to work with. He communicated well and was trustworthy. I never felt like we had to "check behind him". We did, but only because we wanted to be responsible home buyers. The contractors used were respectful and did quality work. Is the house perfect? No. There is no such thing as a perfect house. We are very pleased with our home and we love living in SCP.

Love the club house and activities.

Showed weekly pictures of progress and told us what was going to happen next.

We love the neighborhood, and the buying process was great. The value for the price paid was not so good, for example, the windows are out of square by more than 1/8” (noticeable difference when hanging blinds); some of the walls are not square which causes the doors to look out of alignment, back door is not double panes, so you can feel the heat or cold radiating through the glass, electrical plugs put in weird places (right next to corners). I appreciate the response to some of the issues we have had.

This was a very stressful experience that we will not repeat again. This was our second home built with Delweb in Stone Creek, and this experience was not as smooth as the first home.

Thomas was our building manager and he was wonderful! He stayed on top of the workers to make sure everything was done correctly. We love our new home.

They need better service for repairs and things that don’t work 1 day after closing

Homes built to fast, poor attention to detail.

my overall expirience as a new owner came on a very freidly way front the sales office to the closing day .

This was easy from start to finish.

Aaron was accessible, very professional , great follow-up skills and he cares about his customers. Having employees like Aaron is why Del Webb is a very successful company.