Del Webb Reviews

We purchased a Pulte spec duplex home and were unsure that the quality would be as good as a home we were watching being built. But living out of town during construction wasn't a problem, as our construction managers sent us updates and photos during the build. Our manager, Mike, did a great job with the final inspection and walk thru. He gave a great overview of the home's systems and how to resolve any issues with the workings of the home in the month after closing. Mike's years of experience gave us great confidence Pulte would be standing behind their word.

Pulte made the entire process seamless. Used their mortgage co and title co and as advertised they coordinated behind the scenes. Overall pleased with build quality and responsiveness to questions throughout building process. Weekly progress updates were also quite welcome.

Like many seniors the need to downsize is inevitable and is still a stressfull time. These folks have rules and laws that need be followed. These rules and regs usually give the most pains. This area is where this organization excels. They tell you it’s coming and what they will done to make it easier , AND THEY DO IT!! Enough said.

Our builder James was great.

Our agent, April was very attentive and so nice to deal with. She made sure everything was in order and addressed any concerns or questions we had. My wife and I couldn't have been happier as April was knowledgeable and very easy to contact with any questions. We also had a loan agent, Misty, who was also very attentive and helpful. The whole purchase was an A+ experience.

We understood when we bought the house that there would be some things that needed our attention. So far all of those problems have been addressed and some have even been fixed. I enjoyed working with our build manager Dexter as he was always available and pleasant to speak with. Overall “we are happy”

I would not do it again. Only do it if you’re only looking for a life style. At some point you will realize it’s not worth it.

I would love to give this a 5 star review but having to try and use the mortgage division prevents that from happening. After 70 + days I went through another lender and was completed in 9 days with a clear to close. Pulte mortgage certainly doesn't like self-employed business owners. My wife and I are so glad we decided to proceed. We love it here. Can't wait for the club house!!!

David went above and beyond his call of duty.

Closing was on time. Construction manager was excellent! Live my new home!

Quality built home with many great conveniences. Construction manager made certain that all issues were properly resolved.

It starts with the Del Webb realtor agent who’s product and area knowledge stand out, and my agent Dana is that person. Dan’s insights/professionism exceeded my expectation. From our initial meeting to the design center to the closing, Dana was always available to answer my questions. When the build started my project manager Jack took over. Jack provided all necessary updates throughout the build process and answered every question I had. The project completion target date was right on which helped my wife and I with our temp. Housing move out dates. Del Webb met our expectations. The overall process from sales, finance and build was smooth and error free. Thank you all at Del Webb. ... More

Construction Mgr could not have been more helpful or responsive to my questions.

Angelia made our home buying experience wonderful and stress free. She made sure what model we liked and then showed us what new builds they had available. Everything was explained to us thoroughly. When we decided on a house the entire process start to finish went smoothly. Thank you Angelia for not pressuring us.

Richard was very knowledgeable about Dell Webb, the Carolina Overlook Community, and the types of homes offered. He answered all my questions and as a result I felt very comfortable about my decision to buy a home in this community.

Take a good look at the appliances & cupboards . I purchased a spec home that had a gourmet kitchen that looks beautiful but the quality is severely lacking .

The home is average quality, nothing like you think you would get for the price. The warranty process after you move in is slow and antiquated for such a large company.

The first time we visited Del Webb's Carolina Overlook, we knew we wanted to live here. From our first meeting with our sales rep, Richard, to our last walk-through with our construction manager, Zach, everyone at Carolina Overlook worked diligently and promptly to make our home building experience a pleasure. The quality of the materials and construction work are first class. There is a wide range of home sizes and styles. Each home model has a large number of architectural options that allow you to customize your layout to suit your personal needs. Liz helped us with getting oriented and Karen worked with us in the design phase to make sure everything we picked out would look great together. She even helped us stay within budget, which was a challenge with all the great selections in options and materials. Our home was finished and ready to move in ahead of schedule. Every deadline was met and our construction managers, Joey and Zach, made sure to keep us informed with weekly progress updates. The neighborhood is beautiful and the neighbors are super friendly. This was the best decision we ever made. Thank you Del Webb. ... More

We recently purchased a home in Del Webb, Ave Maria. Our experience from start to finish has been excellent. We have had a few minor call-back issues and the contractors have been timely and quick to resolve issues. This has been a great experience.

Sam was super responsive and a great guy

Overall, we are very happy with our new home. Our disappointment is that two big issues we identified during our pre closing quality walk-through have not been completed after six weeks. We have no idea when these will be completed.

The process was pretty seamless

My house came out beautiful. It was completed before I expected. Brian was absolutely wonderful. He was always attentive to all my questions. When something need fixing, it was completed immediately and the customer service person followed up to make sure it was done. Everything was perfect.

The labor force in the field don’t take pride in what they do so the quality of their products and services suffers

We never had contact with agent after sales contract was signed. Never received welcome packet till after finding out there was one. Never told that PO Box should not be included in mailing address. USPS was as confused as we were! Took weeks to receive mail. Building manager addressed our initial concerns but after two weeks will not answer our texts.