Del Webb Reviews

BlackWe have had great response times from everyone! The sales team - Jordon, the construction manager - Maggie, have been excellent! Sod was put in as expected. Clean-up of streets was much appreciated as the street sweepers came thru frequently. We were surprised that the garage window sill was not finished out - we will take care of it ourselves. We had a bad concrete finish in the HVAC room but it was resolved quickly w Maggie.

The contractors who came just before we closed to fix items seemed to be a little careless with how they left the repaired items and footprints all over the hallway and kitchen.

Check the home with a fine tooth comb because if you find something later it is not easy to have it taken care of in a timely manner. Workmen excessively sloppy and leave trash and debris which covers storm drains preventing rain water from dispersing causing flooding.

We saw four Del Webb homes in the Sun City Mesquite community. We love our 3 bedroom/2 bath/den home. It is in Outlook Point. Although we don't have a panoramic view, we do have some views of the beautiful mountains.

First the buying experience was great with Yvo and his team. Very professional and accommodating. The construction manager, William, was also very helpful and responsive to our needs/questions.

We are so pleased with the build of our forever home. The craftsmanship and quality is outstanding. We are both so excited about the home, community, and activities that are offered here. We are looking forward to retirement living here. This is the dream that we were looking for for retirement.

Deadlines met at each stage of construction and closing process. Post closing and move-in very quick response to questions and small issues. I could not be more pleased. I love my new home.

I have several items that are not working in the home at time of purchase. At closing day our Construction point person was quick to get signatures vs. letting us have a few days to move in and really review. I have submitted tickets and response to this point is slow at best.

My experience with Del Webb Stone Creek was very good. Rob, my construction manager was very good. He kept me informed during the building process by taking frequent pictures and sending e-mails. He always answered my phone calls in a timely manner. I am very pleased with my new home.

Door had to be replaced which was done in a somewhat timely fashion. Had to make SEVERAL phone calls and 7 weeks later it remains unpainted. Closed without refrigerator which we were told was not included. Except that the contract said that there WAS to be a refrigerator. Took several weeks to get that.

We were very happy with our builder, Adam Kruse. What a great guy! We were occasionally vexed with some of the forced choices such as carpet in the loft, etc. overall, we are quite pleased.

Very attentive and cooperative. Had a great experience.

My construction manager, Elliott, was extremely helpful and responsive to any of my concerns. my requests were handled quickly and professionally.

Avoid Del Webb Viera. Misleading marketing and poor workmanship.

Construction Manager has been very dependable and seems to always find a solution to whatever problem is presented.

The worst part was going through Pulte Mortgage. Gave all but blood and took Pulte 7 months before final approval. Sales agent made the sale but was difficult to contact later. Field Manager Chris was super intelligent, always communicating, prompt, courteous, very respectful and guided us right through and efficient with following up on items that needed addresed. He deserves a 10+++++ stars

Great quality construction. Smooth closing process. Nice community.

I highly recommend Evan to anyone who is looking for an easy building experience., He walks you through the process with clarity and confidence. A wonderful experience with a person who is knowledgeable and transparent with the whole process. He clearly wants your confidence and making the process as easy as possible.

We have been disappointed with several items in our new home and have turned in several warranty requested. Our pocket door entry into our master bath was rubbing the paint off the door. It was fixed after we submitted a service request. We had to submit a request to fix our third bedroom sliding closet door that had 2 right handle doors as opposed to our 2 bedroom which had the correct right and left handles. In addition I just turned in a service request for my lawn surface which it is uneven enough to be a concern for a twisted ankle or knee walking on it. Also the technology entry point at the street culminating at our house is a mess. I just turned in a service request for these items. Also following Milton we discovered a leak in our family room from the corner of our tray ceiling. Is that an anomaly or is it something we need to be concerned about? ... More

From start of the purchase process we were well informed by our sales agent who went out of his way to explain the process until closure. We had a constructive independent inspector which adds confidence. Our builder was very pleasant and professional and available for our questions and suggestions, he obviously knew his trade and organization of the work crews went well. The house was completed ahead of schedule to our satisfaction. The closing process was well organized by PGP Title with no problems. I was concerned about insulation and energy efficiency, our builder was able to install more insulated areas. There were the usual cosmetic glitches which were 99% resolved. All major systems and appliances are great. ... More

NIce 55+ community in Hatfield, PA. Good construction and responsive to requests. Many activities for the residents including clubhouse events and hosted trips. Communications to the residents is very good.

My wife and I relocated to North Carolina from New England. On a recommendation, we were told about Del Web and the Overlook community. After our first visit, we decided that this was the lifestyle we were searching for and looked no further.. The entire process from start to finish was enjoyable. Now, we constantly ask ourselves why we waited so long to make this life changing move.

Everyone I dealt with to buy my home were very friendly and helpful.

I must say from the day we walked into the sales center and met Ivo, our sales rep at Del Webb to being in the home now, the entire process was seamless and smooth. No issues at all.

The over all experience was good.