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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9518 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9518 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Monica

  • Monica W.
  • Verified HomeBuyer
  • September 07, 2024
  • Fulshear, TX

Buying experience went smoothly. Design center associate was very helpful and offered many options to select from. My new home was built with care. The supervisor of the building was amazing! I have a well built, beautiful home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great rapport

  • Sharon B.
  • Verified HomeBuyer
  • September 07, 2024
  • Fulshear, TX

My experience with Alvaro, the builder, has been excellent! He is very attentive and even though he is super busy, he always takes the time to answer any of my questions and help when he can.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Construction manager

  • Dorothy M.
  • Verified HomeBuyer
  • September 07, 2024
  • Griffin, GA

Excellent very responsive to any inquiry and made certain all concerns were addressed/fixed

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Mr.

  • Hoi V.
  • Verified HomeBuyer
  • September 07, 2024
  • Westborough, MA

Environment beautiful.Building very well organized.Unit designed suitable for people a little bit older!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Del Webb Made It Easy

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2024
  • Ocala, FL

After being in our last home for 33 years, it was time to move to something newer and enjoy retirement. Searching around the middle of Florida, we found Del Webb communities in quite a few locations. We liked what we saw, and finally bought in Stone Creek near Ocala. Although not a 'custom' builder, Del Webb offers a large selection of interesting options to allow us to make it 'ours' from the start. Our salesman, Bruce, was just all-around great; he really knew what we might want, and that's what we got. Construction time was less than we expected, and now in our new home for 9 weeks, we ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New Home Purchase

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2024
  • Westborough, MA

We love our new home by Pulte. In general we are very happy. There are some small issues eg: paint chips, finish work. I am assured these touch ups will be taken care of at our 11 month warranty. We did have a leak that was addressed immediately and are very happy with the quick response and repair work.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Learning how it Works

  • Ricky W.
  • Verified HomeBuyer
  • September 07, 2024
  • Yulee, FL

We had a bad experience with the PULTI Mortgage rep while working on financing. He would never call us back or answer questions. Then when it was getting close to the closing, the closing company actually was able to get everything figured out. Thank Goodness! Learning all the different websites and how to enter complaints/work request took us a bit. (still learning). This is the hardest thing. We have had plants die. They replaced some prier to move in , only to have some die again. They are scheduled to replace them at earliest convenience. (Rain stopping them) We put in a ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

nice house for the money

  • Steven G.
  • Verified HomeBuyer
  • September 07, 2024
  • Port Saint Lucie, FL

nice house for the money they gave us a great deal,however there are some issues with the house and not getting a response from the service team.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Sales team and final walk through manager were on point and very professional.

  • Douglas H.
  • Verified HomeBuyer
  • September 07, 2024
  • Ponte Vedra, FL

There were too many different people involved in the Pulte Mortgage process from start to finish. We love the home and the community.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 4

Inferior materials

  • Carol R.
  • Verified HomeBuyer
  • September 07, 2024
  • Sterling, VA

All materials builder grade. Concerns regarding poor drainage behind property. 900,000.00 home does not include linen closet!

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Del Webb Minneola

  • John M.
  • Verified HomeBuyer
  • September 07, 2024
  • Clermont, FL

We had a wonderful experience start to finish. Our Sales Consultant, the Design Studio staff and our Construction Manager were all very professsional, genuinely friendly and easy to work with. Our interaction with the Title, Mortgage and Insurance staff was somewhat more limited but all were extermely helpful and responsive to our every (& frequent) inquires.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

95% Great, but Watch Out for that Last 5%

  • Gregory D.
  • Verified HomeBuyer
  • September 07, 2024
  • Ocala, FL

Beautiful home, well built to a point, but watch out for the missing details. Still finding and dealing with some sloppy workmanship issues that should not exist. The good news is that most are being addressed, slowly, but it is a never-ending process finding things that should have just been done right the first time.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Big corporation with poor processes

  • Andrew H.
  • Verified HomeBuyer
  • September 07, 2024
  • Okatie, SC

It’s a take it or leave it company. When you sign a contract here you get zero rights and Del Webb has all the rights. Not only do you have to close when they want, inconsiderate of your need and regardless of the home’s condition, you can loose your deposit if you falter in any way. They can even cancel the contract at wlll if they desire at any time. Take it or leave it regardless of the incentives Del Webb may offer.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Great experience from start to finish!

  • Bridget V.
  • Verified HomeBuyer
  • September 07, 2024
  • Parrish, FL

We made a wonderful decision!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Robert was a pleasure to work with

  • Gary A.
  • Verified HomeBuyer
  • September 07, 2024
  • Ocala, FL

He went out of his way to be certain all our last minute issues were handled.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Michael was great to work with and did a great job.

  • Wanda E.
  • Verified HomeBuyer
  • September 07, 2024
  • Okatie, SC

My problem was with my salesman. He led me to believe that I could upgrade or downgrade some items which was totally not true since my home was already in the process of being built. So partly my fault for trusting him and reading everything in detail. The new salesman that I was assigned to did try very hard to make it right and was able to let me downgrade my stove to electric instead of gas.

Total Score 4


Quality 5

Trustworthiness 3

Responsiveness 5

Tim was great! He explained everything that was going on and he finished ahead of schedule.

  • Linda L.
  • Verified HomeBuyer
  • September 07, 2024
  • Fuquay Varina, NC

Buying this home was very easy. They build these homes very quickly. I have a lot of construction around me, so I see how fast they go up. I love my new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Corey, Joe, and Tim have been very responsive to our quality repair issues.

  • Paul B.
  • Verified HomeBuyer
  • September 07, 2024
  • Westborough, MA

Del Webb provides a beautiful community here in Westborough. The quality of the appliances is builder grade unless you upgrade.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Excellent expierence

  • Susan M.
  • Verified HomeBuyer
  • September 07, 2024
  • Myrtle Beach, SC

From the starting point dealing with April our sales rep was excellent..she answered questions promptly very professional always available no matter what..we were fortunate to be living elsewhere to be able to watch the entire building process.Our project manager Dominic he was absolutely a charm to work with..he took his job seriously and was attentive to our needs as well as overseeing the entire project.Overall this was a great experience building our forever home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Steve our builder did and excellent job with the construction and was very responsive with out questions and concerns. GREAT JOB - STEVE

  • Robert K.
  • Verified HomeBuyer
  • September 07, 2024
  • Buckeye, AZ

Steve was our contact in the construction of our home. He was very responsive to our concerns and questions. We never had a problem getting in contact with him and as we were not able to visit the job site he worked very well with our local contact person. Any issues with construction were addressed immediately. Great job and a great house. Thank you Del Webb and Steve.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Wildlight is the place to be

  • Carol G.
  • Verified HomeBuyer
  • September 07, 2024
  • Yulee, FL

From Sales to Close, working with Del Webb wildlight group has been an extremely positive experience. Our salesman, Lance, helped us through the selection process and worked with us every step of the way. Our building site manager, James, had exemplary customer service, was extremely knowledgeable, extremely responsive, and kept us informed, every step throughout the build process. I couldn’t be happier with the quality of my home. Moving to Del Webb. Wildlight is really the place to be if you want a great community, upscale services, and a beautiful quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Garret was brought in near completion and was great to work with

  • Eric B.
  • Verified HomeBuyer
  • September 07, 2024
  • Clermont, FL

Wonderful experience we never built a house before but it was great. Kialle helped us from the start and garret made sure that the house was built with the changes that we wanted

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Someone dropped the ball

  • Anonymous
  • Verified HomeBuyer
  • September 06, 2024
  • Ocala, FL

When thinking about buying here one of the things was i would not know anyone here. The sales guy told me that at orientation someone be assigned like a type of ambassador. That didn't happen. The building manager was fine. He told me to wait to bring up the issues i found around the home because the warranty folks would not want to fix it more than once. When the warranty folks came by there were a couple of issues I brought up told me they would have things fixed. NEVER happened. I understand my home was probably in less than 60 days and things get over like. Now I just put ...

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Beautiful home wonderful support in the building process

  • Dawn S.
  • Verified HomeBuyer
  • September 06, 2024
  • Fuquay Varina, NC

Thomas did a wonderful job guiding me through the building of my new home! He listened to my concerns & went above & beyond to make sure everything was perfect!!!!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

We had a very pleasant experience thru the whole process.

  • William D.
  • Verified HomeBuyer
  • September 06, 2024
  • Mesquite, NV

The whole process was very well organizef

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5