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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9626 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9626 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.9

Customer Reviews

Owner

  • Michael B.
  • Verified HomeBuyer
  • September 26, 2024
  • Aubrey, TX

Love the 10 year warranty and the Hi-Tech Smart home features.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

good initial quality build

  • john c.
  • Verified HomeBuyer
  • September 26, 2024
  • Parrish, FL

Home was delivered when promised. Max is very responsive to all questions and problems during and after delivery.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Craig

  • William M.
  • Verified HomeBuyer
  • September 26, 2024
  • Georgetown, TX

Our home buying was so pleasant and all that were involve was amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I’m disappointed with Pulte

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Griffin, GA

Pulte is proud of what is behind the walls. Unfortunately, their ability to deliver quality finishes simply isn’t there. Their subcontractors are sub-par, and with the number of houses they are throwing up… think of a little bit less than minimum, and that’s what you get.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Great experience

  • Michael C.
  • Verified HomeBuyer
  • September 26, 2024
  • Port Saint Lucie, FL

From start to finish everyone at del Webb were awesome. Lisa, Chris and others really helped us.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Exceptional Construction Manager

  • Robert K.
  • Verified HomeBuyer
  • September 26, 2024
  • Griffin, GA

Our experience with building a home in Sun City Peachtree was excellent primarily because of our construction manager David. This is the sixth home we've owned across the U.S. and the second time we've built one in a 55+ community, and David's professionalism, knowledge, attention to detail, follow through, and customer-oriented attitude were all exceptional throughout the entire construction process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Architectural and Construction

  • Mike W.
  • Verified HomeBuyer
  • September 26, 2024
  • Sterling, VA

Whomever did the detailed architectural layout/planning of the home’s infrastructure (water, power, lighting, etc…) failed! The master shower, and kitchen water are so far from the water heater we have to waste 2-3 gallons of water before it begins to warm up. The light switch placements are not consistent from room to room. What is the overhead light in one room is switched in the next. The bed-side switch for the master bedroom switched light is so far from the edge of a king bed that you have to be out of bed to use it. The towel racks in the master bathroom are as far from the shower ...

Del Webb responded:
Hi Mike, we're disappointed to hear this, but we thank you for your feedback as it is invaluable in helping us improve the home buying experience for our customers. If you have additional thoughts you'd like to share, we're always listening at customersupport@pultegroup.com. ^TP delwebb

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 2

Stressful, not awful, but not great.

  • Anonymous
  • Verified HomeBuyer
  • September 26, 2024
  • Clermont, FL

Buying this home is as stressful. You have to make lifetime decisions quickly without the ability to make any changes to your home after you sign. Once you go to the design center some things make more sense. Your sales consultant doesn’t know everything. Nor does the design team know what you are an actually buying as well. They don’t really know what the house gets with purchase. The build was overwhelming at times. I felt like we were babysitting our construction manager and all the trades. We became the annoying buyers, but we felt our brand new home should be almost perfect. We hired an ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

See review below.

  • Thomas R.
  • Verified HomeBuyer
  • September 26, 2024
  • Clermont, FL

Detailing on the house could be better. For instance, painting only has one thin coat on the walls and doors. If you wipe the wall or doors to clean a mark the paint starts to come off. Stucco needs repair in patio wall corner. All reported but slow response.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Wish we had lived closer during building. Things would have been better

  • Ronald W.
  • Verified HomeBuyer
  • September 26, 2024
  • North Myrtle Beach, SC

This is our 7th home. Smallest and most expensive. Feel deserted after move in.

Del Webb responded:
Hi Ronald, we're sorry to hear that your experience has left you feeling disappointed and we encourage you to reach out to us at customersupport@pultegroup.com if you'd like to discuss this further. ^TP delwebb

Total Score 2


Quality 3

Trustworthiness 4

Responsiveness 2

Salespeople at Pulte Lies

  • Robert W.
  • Verified HomeBuyer
  • September 26, 2024
  • Okatie, SC

I purchased the homesite specifically because the salesman with Pulte told me that I would have a high berm in back of the site. When we went to look at the lot, prior to foundations being poured, there was a high berm in the back. When I took the final walkthrough, however, there was a low berm whose height was only above my waist and scraggly planting planted on it. It will take 5-10 years for these plants to mature. When I complained to the sales manager, she said that all salespeople have access to the final plans for the subdivision including the height of the berms in back of each ...

Del Webb responded:
Hi Robert, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP delwebb

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 2

Ryan is a great construction Manager

  • Thomas E.
  • Verified HomeBuyer
  • September 26, 2024
  • Winter Garden, FL

Ryan built a great quality home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very responsive to requests for assistance on various matters

  • Anthony R.
  • Verified HomeBuyer
  • September 26, 2024
  • Melbourne, FL

We moved into a completed home so we didn't experience the normal process of selecting materials and options

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!

  • Susan B.
  • Verified HomeBuyer
  • September 26, 2024
  • Corona, CA

Home was well built with high quality materials!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Happy with Pulte Construction

  • Robert D.
  • Verified HomeBuyer
  • September 26, 2024
  • Parrish, FL

We have had very good experience with Pulte Builders. The construction manager for our home, Ben, was fantastic. Our experience with the home warranty group has also been positive. Overall, we are pleased with Pulte and their attention to detail.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing New Home

  • Jorge N.
  • Verified HomeBuyer
  • September 26, 2024
  • North Myrtle Beach, SC

We had a new home built in Del Webb North Myrtle Beach, SC and couldn’t be more excited about it. The house is beautiful, very well built, the craftsman trim package is gorgeous, and the gourmet kitchen is fantastic for entertaining family and friends. Couldn’t be happier!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall satisfactory, but not 100% satisfied

  • Patricia G.
  • Verified HomeBuyer
  • September 26, 2024
  • Westborough, MA

There seems to be an issue with the GFI breakers. Ovens always shut off. Light bulbs continue to flicker. When it’s windy outside it sounds like a wind tunnel in my unit. The flooring is cheap. There is a squeaking noise in front of my pantry. There is small area on my master bathroom vanity that is peeling. Some areas of grout on the master is not even with the tile.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Sales, design and construction people are very knowledgeable and helpful

  • Stuart K.
  • Verified HomeBuyer
  • September 26, 2024
  • Port Saint Lucie, FL

Overall very pleasant experience. Plenty of communication and updates.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Team Was Very Helpful

  • Richard H.
  • Verified HomeBuyer
  • September 26, 2024
  • HENDERSON, NV

Jeremy was very helpful in all aspects of our purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall Review

  • Richard M.
  • Verified HomeBuyer
  • September 26, 2024
  • Ocala, FL

Angela from the sales team and Chase & Dawnyel from the build team were exceptional. Not be able to converse with the pre-drywall project manager was the only area which should be addressed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Sale was great so friendly and professional .

  • Suzanne M.
  • Verified HomeBuyer
  • September 26, 2024
  • Georgetown, TX

Sale was great so pleased with the staff. The few problems I have had they fixed immediately, very professional. I love my new home!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Homw

  • Sandra R.
  • Verified HomeBuyer
  • September 26, 2024
  • Melbourne, FL

We felt we needed to keep an eye on the building process. Subcontractors were slightly below average and construction manager, to us, is really a project manager. There needs to be more supervision of trades (such as uneven floors, appliance issues on day one, some doors were uneven, touch ups and prior cleaning were not done prior to closing as promised.) Expected more quality for the price point. Nice neighborhood.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 1

Closing process was a mess

  • Andrew S.
  • Verified HomeBuyer
  • September 26, 2024
  • Clermont, FL

Did not receive proactive information regarding closing date and required activity except how to pay. Did not receive closing documents or even notification that closing had happened. Mail box keys didn’t arrive for several days. Since closing minor building related tasks remain incomplete.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 4

well built and comfortable home

  • Thomas H.
  • Verified HomeBuyer
  • September 26, 2024
  • FLORENCE, AZ

well built and comfortable home

Total Score 5


Quality 5

Trustworthiness 1

Responsiveness 2

Good construction quality, not so good at finish details

  • Sheikh A.
  • Verified HomeBuyer
  • September 26, 2024
  • Kissimmee, FL

This is my second Pulte new construction home purchase in the last 4 years. I think the quality of the materials and build construction is very good. With this last purchase however, I am less than thrilled to the attention to details of the interior finishes and care by the trades. Had many issues with things being missed, or sloppy finish that was less than satisfying. I am still waiting for a lot of these issues to be fixed - more than a month after closing

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 3