Del Webb Reviews

We were out of town buyers. They like to rush the past two weeks before closing. Good lesson learned. The paint application is not acceptable inside and out. Paint on outside of home under cover porch and trim will need to be repainted. Debris left by paint roller and brush on walls and trim throughout the house. Drywall still needs work and had sections repaired by my outside painters. Paint, caulk, and grout left of tile floor and fixtures . Laundry room plumbing not installed properly. Shower door crooked.

rush to close but never complete move in issues never complete warranty issues. no touch up paint supplied. Contract not honored.

In my opinion the fees charged for many of the options were excessive.

Michael and Niklas were really helpful and responsive. Their knowledge about construction was very good. They were also so personable that it was a pleasure to work with them.

The Sales Person Kevin was not helpful in the least. Once he had our downpayment never heard from him again. I am glad that portion of the experience is over with. Overall, the wife and I are enjoying our new home.

Overall a seamless home buying experience/process. Salesperson always kept me informed and sent me plenty of information and photos. Overall quality of material and workmanship was good with a few issues related to cabinetry, sheetrock and interior door.

Awesome all around ! Everyone and everything!

Great experience Kim was excellent

Having come from a background as a custom home builder the overall experience with Pulte was less than stellar. There were deficiencies in the customer experience from the information provided on availability and timelines of lots we wanted to, the workmanship and pride in doing a job well and right the first time during construction. The end result is a home that is probably well built in general with many flaws that may not be noticed by anyone but the owners. The construction Manager Carlos worked hard to do what could be done to improve the experience.

To many players in process. Not easy to keep track of scorecard.

Mike our construction manager was very good. He went above and beyond Ty Mike and Frank with the repairs as well.

Multiple issues being found which are getting fixed as I am finding them

Sales staff was most helpful and fully answered all questions. The construction manager quickly handled the few issues that were found and a few we did not even see.

We had a wonderful experience. Our sales person (Jill) and construction manager (Ben) are amazing. During the build Ben sent us weekly updates and was always there to answer questions. We really like our home and the Del Webb development.

Everyone worked hard to get the home ready and closed on time. Thanks !!!

Project Manager provided timely updates.

Everyone on the Pulte team was great. Extremely friendly and easy to work with.

Absolutely love my new home and view!!

Our builder walked through the house with us a few days before closing. Between all of us ( Michael, our builder, and my wife and me, we were able to address any concerns. Everything that was discovered during the early walk through was addressed. After closing, we had issues with our yard. Our builder assisted us in getting the problems resolved. Our Del Webb build was basically a worry free process! Oh, and it was finished ahead of schedule!!

Overall the house is very well built. I feel there are a few small areas where they could improve the quality of the build but these are very minor issues. I had 2 very good Construction Managers and I hired a 3rd party inspector as well. The Pulte Construction Managers were very good, and my 3rd party inspector helped by having a second set of eyes on the build. In my opinion the issues my inspector uncovered were minor but important. When my house was inspected by the town, I passed every time on the first try. This is a credit to the 2 managers and my inspector.

Pulte homes would do a better job with Management that kept track of the progress of the homes and supervised the subcontractors to make sure that when they were on the job,that they took the time to protect the work of the other subcontractors.A lot of the punch list would be avoided if everyone respected the work of all of the subs involved.The warranty person has a hard job of call backs for damage done during the job because subs don't protect the work of other subs.There is also a lot of down time-it could be lack of qualified workers,lack of training,poor supervision.Safety training seems to be a problem too.PPE,proper loading/securing loads,garbage blowing all over the development.Piles of debries,lack of dust control during construction and poor clean up of ongoing jobsites. ... More

My experience with Del Webb homes sales was excellent The builder's team is great they walked me through every step. Help was there when I needed it most.

Mark (Sales) Dave (general) were amazing

The building process was easy and smooth. I’ve had plumbing issues after moving in that has taken a while to get attended to, but other other concerns were handled quickly.

Sun City definitely is great place to stay and retire. Pulte as a builder is just an average builder compare with the rest of the builders in greater Austin and particularly in Georgetown. Pulte has great floorplan and option, but workmanship and materials are again just an average (nothing to boast about it). The price of the house itself is overvalued but again being located in Sun City it is a fair price