Del Webb Reviews
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What Real Homeowners Say About Del Webb
With an average rating of 4 stars, Del Webb is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 9798 verified homebuyers to give you an honest look at what it's like to build a new home with Del Webb. Read their unedited reviews, feedback, and complaints to help you decide if Del Webb is the right builder for your new home.
Customer Reviews
Customer care build out person is exceptional...Michael P. !!
- Mark D.
- Verified Homebuyer
- October 31, 2024
- Okatie, SC
Our Pulte rep outstanding. However, contractors need to show for appts. Rep schedules but contractirs no show on occasions.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
He was very thorough and paid attention to detail of what we were looking for
- Travis C.
- Verified Homebuyer
- October 31, 2024
- Georgetown, TX
We had a wonderful experience buying our home from our builder. The builder was very detailed oriented and was able to make sure everything in the house was top notch - it is such a beautiful home!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great experience
- Mark B.
- Verified Homebuyer
- October 31, 2024
- Buckeye, AZ
We purchased home at near completion. The construction manager David explained all that had been done and what needed to be finished. At the walkthrough he was very thorough in giving it the “white glove” test to make sure all details were taken care prior to turning the keys over to us.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Happy Del Webb Homeowner
- Anonymous
- Verified Homebuyer
- October 31, 2024
- Winter Garden, FL
I overwhelmingly made the right decision to buy in the Del Webb community in Winter Garden, Florida. Outstanding sales team that assisted getting me into my new home. Pulte’s Loan staff are the best to work with when obtaining financing! Del Webb’s Warranty Department is quick to get issues resolved. A great overall experience in every aspect.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Awesome
- Patricia C.
- Verified Homebuyer
- October 31, 2024
- Immokalee, FL
My home owners buying experience was great. I did buy a quick move in but the experience to go to closing was relatively easy and totally enjoyed working with my project manager Adriane. He was so helpful and very informative on explaining all the features in the home and his personality made me confident to get to my closing day
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Conntrution Manager Al. Everything was great.
- Judy K.
- Verified Homebuyer
- October 31, 2024
- Fulshear, TX
Our Construction Manager Al Was fabulous. Kept us up to date with the building of our house. What made it great was we were in California. Thank you Del Webb for everything.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Pulte Does it Again!
- Rhonda M.
- Verified Homebuyer
- October 31, 2024
- HENDERSON, NV
This is my 2nd Pulte Home purchase. They made my 1st home purchase in Silverstone a dream come true in 2006. So when we heard about the Lake Las Vegas community.. we couldn't wait to see it! Since 2006, Pulte has improved the home buying experience. They outline every step of the way, working with Pulte Mortgage was easy as pie and the service Team (wow) reached out to me before our 30-day mark to help set appointments for last minute repairs and wall dings during our move. A HUGE thank you and shout-out to Aimee, Christina, Deb, Danny, Saundra, Kristi, Allan, Ryan, Ryan #2 and last but not ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Pulte team but too many build issues
- Lawerence K.
- Verified Homebuyer
- October 31, 2024
- Parrish, FL
Great Pulte sales team, however too many build detail issues
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Buying Experience
- Rose b.
- Verified Homebuyer
- October 31, 2024
- Aubrey, TX
Our Pulte agent, Jeff gets a BIG A+ for our home buying experience! Communication was quick and professional. He was kind and patient with us as we submitted tech documents on line. Thanks for the speedy closing and move in! Rose
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Celestine, David
- Jill S.
- Verified Homebuyer
- October 31, 2024
- Immokalee, FL
Very happy with my new home
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I was lucky that my 1st choice of a home was available.
- Carol C.
- Verified Homebuyer
- October 31, 2024
- Myrtle Beach, SC
I would look more closely at craftsmanship during my walk thru. I think you should be given the paperwork what isn’t covered in your warranty before purchasing. I was lucky that all my issues were fixed quickly. Also, pay attention to your irrigation system. My first utility invoice was VERY high. I went to the Myrtle Beach office and was told it was high because of the way my watering system was set.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Not great workmanship
- Anonymous
- Verified Homebuyer
- October 31, 2024
- Clermont, FL
Good process but the finish good falls short of expectations. Would score higher if your quality manager was better trained in fixing issues before new homeowners move in. Must cost you a lot in rework and fixing after sale.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Worst home buying experience
- Richard L.
- Verified Homebuyer
- October 31, 2024
- Rancho Mirage, CA
No home should ever be delivered the way this was terrible customer service and no attention to detail. I still have many issues and left with a whirlpool refrigerator that I asked to be replaced due to noise level and was told to pound sand. I will be submitting this to small claims. How about some customer service what ever happen to that.
Del Webb responded:
Hi Richard, we were so disheartened to read your review as this is certainly not the experience we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief summary of your concerns, along with your contact information. ^TP ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Attention to details
- George H.
- Verified Homebuyer
- October 31, 2024
- GREENSBORO, GA
We bought a model home that we LOVE! I am happy with the workmanship and layout of the home. The neighborhood is beautiful. We feel Ike we live in a Disney resort.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Sheryl P did a great job helping us in the selection of our new home.
- William G.
- Verified Homebuyer
- October 31, 2024
- Clermont, FL
We bought an inventory home so all the selections were already made.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Closing went as expected with no issues!
- Stuart R.
- Verified Homebuyer
- October 31, 2024
- Sterling, VA
The community is a nice one and the other homeowners are very friendly
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 4
Good Experience
- Roy J.
- Verified Homebuyer
- October 31, 2024
- Fulshear, TX
We learned very shortly after moving to Del Webb that it was the right move. The residents and staff are terrific as well as the Amenity Center. Overall our build experience was very good, and we had a great construction supervisor. He was enjoyable to work with and always addressed any issues in a prompt manner. Go Dennis!!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Excellent Buying Experience
- Michael T.
- Verified Homebuyer
- October 31, 2024
- Corona, CA
The staff in general were great to work with from beginning to end. The Purchase, closing and move in went smoothly. Everything went as promised. Several small issues post move, but all were taken care of in rapid fashion. Beware the basic paint option on the interior is not very good. Anything that rubs against it will leave a mark. Not the builders fault, we chose to lower cost option. Ton's of little details to be aware of but everyone has been very helpful. There are deadlines to have your back yard landscaping complete. You must turn in the detailed plans 3 months from closing date and ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very good
- William H.
- Verified Homebuyer
- October 31, 2024
- Parrish, FL
Slick and efficient from Sales person to closing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
.due diligence
- Anonymous
- Verified Homebuyer
- October 31, 2024
- Immokalee, FL
Make sure you have your attorney read through the contract and don't assume everything is good! We didn't do our due diligence and I am going to be paying an extra 21.000. because of it! Not there fault but the paperwork had something in it I didn't thoroughly read! After the mistake it was you signed the paperwork!! That's another thing they want you to sign and will tell you you don't really need to read it's all just boilerplate yadyada
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 3
Moved in 6 weeks ago.
- Wayne C.
- Verified Homebuyer
- October 31, 2024
- Rogers, MN
All the people here are super friendly and the community building is beautiful. There are many coordinated activities with an awesome website. An ok quality home, but very expensive even though Pulte is not a custom builder. We kept our expectations low knowing that many customers had reported issues which helped to keep our stress level in check. The Construction Manager Maggie was very helpful
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Garrett did and excellent job
- Jose M.
- Verified Homebuyer
- October 31, 2024
- Clermont, FL
Kialey did an excellent job during the hole buying/selling process. She was always very helpful and supportive in her job.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Everything looks so good,
- Warren S.
- Verified Homebuyer
- October 31, 2024
- Chaska, MN
We are happy with the workmanship and design of our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
No Good
- Wendy O.
- Verified Homebuyer
- October 31, 2024
- Clayton, NC
Um, you are looking for trouble with one of these homes. First (and still not fixed) are electrical wiring problems. Then there was the sewage backup in the master bath. Other little just plane careless things. Brandon is trying his best to resolve but.. nuf said. AI love my neighbors but not fond of Dell Web. Please feel free to call.
Del Webb responded:
Hi Wendy, thank you for taking the time to leave feedback. We apologize that you haven't been receiving prompt follow up on your repair items and we'd like to know more about the situation so we can assist. Please don't hesitate to email us at customersupport@pultegroup.com. ^TP
Total Score 1
Quality 2
Trustworthiness 3
Responsiveness 3
Corcoran is where it’s at….
- Lori W.
- Verified Homebuyer
- October 31, 2024
- Rogers, MN
My house is perfect for my needs…one level, beautiful kitchen, bright cheerful sunroom. Such a friendly crew who got me here as well.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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