Del Webb Reviews

Thank you for the opportunity to share. After 6 weeks in my house I detect small, but significant to me as I expected perfection, flaws I never could’ve seen in a 10 minute pre-close walk through - chunks of missing dry wall under the island too, missing paint in window seams, big bad gobs of glue around outside fixtures etc. I also had a stressful experience re: my master bath shower floor tile install. I chose a tile in the Design Ctr. in February 2024 and the tile I chose was not installed. After several weeks of back and forth communication in which I provided photos and documentation of my 2/2024 choice to Lauren, Al and Steve, I chose to accept the tile that was installed. I’ve accepted the choice but am not satisfied with the outcome. ... More

Our entire experience was easy. All information was made available to us, all of our questions were answered and any issues were taken care of, almost immediately. There were no "hidden" or extra costs. This was our 5th home buying experiencing and our 1st new build. We retained a trusted realtor to represent us and that made the whole experience even easier.

The punch list was not addressed prior to settlement. Some repairs were attempts to band aid instead of fixing properly. The follow up process to schedule repairs was frustrating and required too much chasing on our part.

We love Sun City, our lot selection and house. Terrible landscape and sod job. No gutters means beds wash out every time it rains.

Overall decent experience with our new home

Our Salesperson and Construction Manager are fabulous people. Got prompt responses and they know their industry. We paid close to a MILLION $$$$$ for this home but the details are very weak ... I saw trades working and painting homes in the dark ... Builder i.e. PULTE should have very high Standard Procedures when delivering a home. Response time on punch list is weak ... we had very high expectations. We do love our home and would sincerely like to thank our salesperson and fabulous construction manager. You both are marvelous.

Make sure that you use a mortgage company that will give you great interest rates and cash incentives.

In general terms, what they offer you at the time of sale is quite realistic with the final product. If I can make a constructive criticism, they should take more care with the contractors in charge of the painting finishes, in reality, they damage the work of the other contractors, painting door handles, switch plates and outlets, hinges, etc. For the rest, the materials used are of good quality, the houses are well insulated, thermally and acoustically, the finishes are in line with the price of the property. Finally, I think the response time for warranty tickets should be improved a little. Although they do respond and resolve, sometimes you have to wait more than a month for the resolution of a problem; This must be improved. ... More

Everyone I have interfaced with at Pulte here at Del Webb is a 10. Lisa in sales, Stacey in design, William and Luise construction managers. All tens. Over the many years I have worked with other builders and Pulte is most certainly the best I have had the pleasure of working with. Home are exceptional, and with quality being a very high priority with Pulte, it works. As an engineering type person I know great Construction when I see it. Thank you for asking.. Jerry

Builder very slow to correct warranty items.

The entire process was very positive and enjoyable. Highly recommend the Pulte Team.

Very impressed well done everyone Regards Dennis

Lisa at sales was amazing. Marvin the contract manager stayed on top of everything and ensured no big problems. It was a smooth transition. The loan department is a different story, worst experience we have ever had.

Bruce was awesome. No pressure. never felt rushed. great experience.

Jim was remarkable in making us feel comfortable in our new home. He was always available to answer questions and address our concerns. We consider him a valuable asset as we go further into our Pulte Home experience.

Great salesman, Ian was a pleasure to deal with and very attentive and responsive. A few changes in construction managers, but our needs were addressed. Overall a positive experience, with the exception of Pulte Mortgage, they were a challenge.

For example for improvement —streamline the architectural review to expedite the process and cover landscaping under warranty at least for the first 30 days which is not included.

Very happy with my new house.

I was disappointed when we closed that I could not keep Money back because we paid cash and the house was not complete at closing. Many things were not done from the walkthrough the week prior even though they tell you it will be. So you have no recourse except to be a squeaky wheel. Our kitchen backsplash and bathroom tile jobs had to be redone. Such a pain to move in and then have to work amongst the mess when they knew at least a few months prior that it was subpar and unacceptable. The warranty rep is very competent and helpful which is a plus. The construction manager was a joke. We had to tell the A/C guy the third time he came out for repair what was actually wrong with our unit and instructed him how to fix it after watching a YouTube video. Love the house and floor plan and community but getting here was a struggle. The house and community sells itself not the people who work at Pulte. ... More

Structurally sound but Finish work needs alot of improvement. Scratches on mirrors and scratches and chip on shower/tub enclosures, less than acceptable tile installation with different color grout, cracked tiles, patched grout throughout. Damaged cabinet drawer.

Site manager should stay involved for at least 60 day after move in. Developer in too much of a hurry to pass you on the the warranty division adding communications issues along the way

The buying experience was mixed. There were definitely some great points, but unfortunately some not so great points as well. The salesperson, Aaron was great! However, the build quality left a little to be desired. This is our second home we built with this company within a year and half time. While the majority of the work is good, we were led to believe everything would be fixed before we moved in. That wasn't the case - we still have outstanding issues that haven't been resolved. I've been told they are working on them, but they are not fixed. We've had multiple issues addressed since we've moved in, that were not within the scope of things we identified before we moved in. I believe the builder to be a good one, but some of the subcontractors they hire, really don't do a good job. I would say, if you choose to have a home built by this builder, stay on top of them and use a home inspection company to help identify issues before you move in. ... More

AMAZING & INCREDIBLY THANKFUL & GRATEFUL For Everyone and Everything from deciding on my Lot, thru the ENTIRE Building Process!! I lived in Seattle and moved to Minnesota, so my ENTIRE Home Buying process was done over the phone & on-line!! EVERYTHING from beginning to end was a FANTASTIC Experience with The Del Webb Corporation and their local Employee Staff!! THANKS TO EVERYONE! :)

My husband and I purchased a new home in the Del Webb Tradition community of Port St Lucie without ever coming to Florida. We based our decision to do so on the reputation of the PulteGroup as a home builder and the Del Webb brand. We did everything online with a great team of friendly, helpful, and professional people from start to finish. We love living here and for anyone considering Del Webb Tradition as their next home we would highly recommend it.

The homes are put up quickly and often times things are overlooked r just not finished. Beware every little thing adds up quickly so it is easy to add $50,000+ to your home quit even noticing. You will spend extra of your own money fixing the shoddy taping in the garage and repainting as the paint quality is very inferior. The homes are crowded in and it seems that every inch of space is filled. However, the facilities are too small for the number of homes and they will never be able to hold events for the entire community which makes getting to know people hard. If the tell you there will be 400homesplan on 500 etc ... More