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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9518 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9518 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Disappointing

  • Wendy F.
  • Verified HomeBuyer
  • August 03, 2024
  • Parrish, FL

Such shoddy workmanship and little concern for making things right. Great community but if I had to do it again, I would not buy from Pulte.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 1

Candid Experience with DelWebb/Pulte

  • Anonymous
  • Verified HomeBuyer
  • August 03, 2024
  • Westborough, MA

Exceptional experience with the DelWeb Construction Crew before I Closed on my Condo. The first sales rep was great. Kept us current on progress and showed interest in our excitement on buying the place.Then we experienced some pain with lack of information for a while with the replacement sales rep. The pricing for the UPGRADES is OUTRAGEOUS AND THE QUALITY OF THE UPGRADED APPLIANCES,etc has a LOT TO BE DESIRED. Not worth the price, period.

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 4

Tim was very helpful in after closing issues.

  • Richard C.
  • Verified HomeBuyer
  • August 03, 2024
  • Fuquay Varina, NC

Love home plan but very disappointed in workmanship and lack of correcting what Pulte considers “cosmetic” issues after closing.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Buying was a breeze.

  • Kevin B.
  • Verified HomeBuyer
  • August 03, 2024
  • Saint Cloud, FL

Purchasing our new home was a very smooth process. From the picking of materials to the construction phase, to the closing.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience!

  • Hector V.
  • Verified HomeBuyer
  • August 03, 2024
  • Saint Cloud, FL

We are delighted with our new house. The only suggestion would be to provide more guidance to the owners on how to register with the new service providers (gas, electricity, water and HOA).

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

None

  • Gerald H.
  • Verified HomeBuyer
  • August 03, 2024
  • Winter Garden, FL

Rush to get house done originally told would completed end of August closed 6-05-24 Not happy with workmanship of sub contractors seems they do quantity work instead of quality work, poor supervision during construction now have to stay home for subcontractors to come cack & make things right

Total Score 5


Quality 1

Trustworthiness 3

Responsiveness 2

The Best Home Buying Experience For Us!

  • Diane H.
  • Verified HomeBuyer
  • August 03, 2024
  • McKinney, TX

This was the greatest home buying experience we've had in 46 years! Every person we dealt with during the process from beginning to closing was absolutely the friendliest, most professional and so helpful and always responded back to us promptly. We had everything explained thoroughly and carefully during each step of the way. We couldn't have asked for better help and our home is absolutely perfect for us. We highly recommend the Del Webb personnel and homes.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone

  • Belita M.
  • Verified HomeBuyer
  • August 03, 2024
  • Buckeye, AZ

Kind and helpful, patient knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Honesty, positivity, courteous, informative, friendly describes the Del Webb Staff, Contracters, the list goes on. 5 stars

  • Peggy C.
  • Verified HomeBuyer
  • August 03, 2024
  • Fulshear, TX

What an experience! As a widow of a short time, I knew nothing about buying a home watching them build a home and it was soon to be my home. The road that led To my beautiful finished Home Was filled with people, exhibiting compassion, encouraging, uplifting and mostly informative. For a first time homebuyer Going solo I felt surrounded by an abundance and much needed guidance and information. Don’t miss out on a great chance for a Del Webb home in a great community filled with amenities that are nothing less than 5 stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

North Penn

  • David S.
  • Verified HomeBuyer
  • August 03, 2024
  • Hatfield, PA

Finishes were not to the quality I expected. Some of your vendors/ contractors were not very responsive to issues at all.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 2

Mr.

  • Igor D.
  • Verified HomeBuyer
  • August 03, 2024
  • Westborough, MA

Our unit is great, high quality of materials.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just sit back and enjoy the process

  • Kenneth a.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

Too many names to mention. Not a single bad experience

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I purchased the Model Home; we are very excited with the upgrades included in the home!

  • Aaron R.
  • Verified HomeBuyer
  • August 03, 2024
  • North Las Vegas, NV

We pleased with all the facilities available in the community!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Construction manager was great

  • John C.
  • Verified HomeBuyer
  • August 03, 2024
  • Clayton, NC

We had a very good experience with our construction manager. He made a great effort to correct or explain questions. Would be glad to work with him again

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 5

Dennis and Tim. Overworked, supervised subs poorly, responsive to our concerns but only after repeated protests and requests

  • Diedrich V.
  • Verified HomeBuyer
  • August 03, 2024
  • Jacksonville, FL

The rough work, footings, slab, framing, trusses and roof went pretty well. It was downhill from there. I don't know where pulte found there subs but there work was sub-par, with the exception of the HVAC contractor. Little supervision by the construction managers and it was a battle to the finish. We are now discovering new defects after we closed. Beware.

Del Webb responded:
Hi Diedrich, we are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you. Please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^TP ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

It’s ok

  • Darryl C.
  • Verified HomeBuyer
  • August 03, 2024
  • Mesquite, NV

Starting with Pulte mortgage it was an aggravating, frustrating and wish we had done it different experience. The contractors hired to do the work have no pride in their work and there is no accountability or follow through when they don’t do good job. We feel like any old way is good enough. The house is out of square, walls are not plumb, one garage wall is longer than the other…..Along the same contractor issues we have had to constantly clean up trash from the new build next door. Trash includes water bottles, beer bottles, food wrappers, styrofoam, plastic bags from insulation, nails, ...

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

Last minute decision

  • Marcy C.
  • Verified HomeBuyer
  • August 03, 2024
  • Westfield, IN

I backed out of a home, build and switched to a spec home that needed to close on with an attend a timeframe. The team did incredible job finishing up the house as quickly as possible to meet my deadline. I purchased the only home available to meet my immediate needs. I do not have a full experience to share about the building process and sales process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

New Home Buying Experience

  • Andrew O.
  • Verified HomeBuyer
  • August 03, 2024
  • Summerville, SC

The whole process from start to finish could not have gone any better. Savannah & Dana in sales, Henry in the welcome center, Ann-Mishoe in the design center and last but by no means least Alexis (Lex) our Construction Manager were awesome!! I felt extremely well informed throughout the selection, design and construction process and what few adjustments we requested were handled flawlessly. Our new home is exactly what we designed and hoped for and we couldn’t be happier..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a good experience

  • GORDEN E.
  • Verified HomeBuyer
  • August 03, 2024
  • Buckeye, AZ

The Del Webb sales and construction staff are very knowledgeable and very professional. These Del Webb employees are responsive and very helpful during the purchase and build process. The mortgage team and after purchase customer service are unresponsive and terrible to deal with. One of our bedrooms has minimal HVAC airflow and the temperature is unbearable at times. The customer service team stated, “You signed the walk through documents and made no comment about it therefore we will not make any changes.” How would you have known about the issue at walk through? Extremely frustrating and ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Great sales team.

  • Jean H.
  • Verified HomeBuyer
  • August 03, 2024
  • Westborough, MA

The fact that we could not view the condominium during construction was a bit frustrating, but overall the experience was satisfactory.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Great Job

  • Michael M.
  • Verified HomeBuyer
  • August 03, 2024
  • Okatie, SC

Home construction was done with professional care and inspections were done and corrected when it was called for,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Thomas

  • Thomas M.
  • Verified HomeBuyer
  • August 03, 2024
  • Immokalee, FL

Great experience buying condo in Dell Webb Ave Maria. Celestine our sales agent very helpful in all details, follow up and general questions. The neighborhood has what we are interested in as snowbirds, golf, exercise room, pools and adult activities. Recommend to look at this community if interested in SW Florida

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A happy & wonderful experience

  • Mary G.
  • Verified HomeBuyer
  • August 03, 2024
  • Ponte Vedra, FL

Everyone involved in the entire process of buying the home were very helpful

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Not sure what you are asking

  • Mary M.
  • Verified HomeBuyer
  • August 03, 2024
  • Fulshear, TX

ALL vacant lots next to a completed home should be maintained on a weekly basis. Vacant lots grass should NOT be any higher than you accept from a home owner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Quality of Service and workmanship

  • Gerald N.
  • Verified HomeBuyer
  • August 03, 2024
  • Okatie, SC

Didn’t like the paint options, but over all workmanship of construction was very good.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5