Del Webb Reviews

Very happy with the entire experience

The process of looking for a condo, purchasing a condo and moving into a condo has been facilitate by all at Pulte Homes at Chauncy Lake. Thank you all!

The sales contact Mark was very helpful through the early process. We may have missed out of some of the normal sales flow because this was a "spec" house with no customization possible and the last house in the phase available. The compressed timeframe from initial signing to closing put pressure on all phases but that was Pulte's decision, not us forcing it to happen that fast. I think we missed a lot of opportunity to learn things as we went along because of that. The mortgage loan process was exasperating especially the income verification portion with having to repeatedly provide essentially the same information and the list of "fees" being endless. The initial contact with Levon and the closing were the only bright spots in the process. The walk throughs were lacking some details about specific systems that proved to make learning more difficult than it should. We've never received a manual for our thermostat which we requested multiple times. We've have a few quality problems with electrical systems but have managed to work those out. William, our warranty contact has been great and helped us a lot. The design of the house, given that this is a Del Webb over 55 community, leaves something to be desired with high sink counter tops and very little obviously done for the target age group but nothing causing a major problem so far. We are happy with the house and the community and would recommend it to others who want something with much less hustle and bustle, many fewer cars, lots of social activities and neighbors who are very friendly. ... More

Our builder Ronnie was great he responded to all issues quickly.

Sales rep Design Center and title company all of the people I dealt with Amy in the sales Patti at the Design Center, Kristen at the title and Alex the project manager the whole team treated us with so much kindness and were there to answer any concerns we had or didn’t understand to help us build our dream house

Phases of purchasing and construction seem rushed.

It was good to work with them

Easy process from selecting options to closing. Satisfied so far with build quality.

First rate company, quality and service has been excellent.

I am really surprised after watching a Pulte video saying how much quality goes into building these homes. The reality is that a lot of real shotty work goes on. A home that costs this much should not have so many issues. I realize that they do try to fix things that are addressed but it is a real shame that the work is not done right the first time!

Dana and Alexis were fabulous-on top of everything. Very quick response to any issue.

Vicky the Realtor was awesome throughout the buying process. Thomas the “builder” was terrific from the initial meeting to the final walk-thru.

Built 4 new retirement homes in past 9 years. Three with Del Webb. One with Taylor Morrison - a mistake. Del Webb has retirement homes and communities down to a science. Go with the proven leader. They are the best!

Good experience! Keenan was great.

My site manager, Tim, was superb. He was knowledgeable and would except nothing less than the best work from his subcontractors. Also, everyone from sales, to finance, to the mortgage people, and at every level within the Pulte organization was great and easy to work with

Living in a beautiful home and a beautiful community in the hills of Buckeye, Arizona

Sorry, I can’t give a good review

Our sales associate Nate was really easy to work with "long distance" and helped us in many areas that were not his department... Ryan, our construction superintendent was so easy to work with, informing us, sending us information and pictures to keep us apprised and on schedule!

Our salesman Bruce worked very well with us. There were no hidden surprises. The project manager, Mike R. & Gordon who were responsible for building our home were right on the spot answered all our questions help us out with any issues we had. I highly recommend Stone Creek for anybody interested in living in Ocala.

As with any new home build there are always issues and /or concerns which were answered as best could be considering the different inspections. Living in the area during the build was VERY beneficial to see things that were of concern before too late.

Turning into an unpleasant experience and would not encourage friends to join this community.

Watch your house get built and point out what looks wrong. Don't wait until the closing day to review your home. Get a good 3rd party home inspector.

Pete, Jason & Chad were great to work with. My only negative experience was with the title company who were not proactive or responsive & did not offer any type of celebratory moment on closing as other title companies do. This is a HUGE investment and there was no recognition from them of the significance of this. Pete and Chad made it a great experience. The only reason for a 4 versus a 5 rating was the experience with the title company. Great in all other areas!

We like the neighborhood. The yard and landscaping is awful. Multiple sprinkler heads were broken causing massive washouts in backyard. Yard has large ruts where someone drove a grader? Left massive ruts and tore heads off. System was apparently shut down causing sod to become distressed. Needs attention. I have asked Brent to come walk the yard as it is unsafe to mow and or walk but he hasn’t made it by yet.

Our Del Webb home was everything we could imagine. The house is well put together and the attention to service after the sale has been excellent.