Del Webb Reviews

I absolutely love my new home ! Love the community and the residents are exceptionally friendly. Buying a house is scary and having one built doubled the fear of the unknown. The staff at Pulte mortgage were very caring , compassionate and helpful. They alleviate your fears with wisdom and compassion. No hard sell just helpful suggestions. Love the experience with my sales team allen my project mgr Mateo and my design team Nikki . A couple of suggestions: have an option to have medicine cabinets in bathrooms, and it would be nice to have your team also follow up to make certain you are happy in your new home … more interaction with client after they got your money would be advisable… just keeps the good vibes going and insures you made the right choice . Have a list of vendors who service the community available, ie, landscaping, lanai builders , painters etc . As a new Floridian - it would be helpful! ... More

Make sure you hire a private inspection company . The company I hired brought out issues that I wouldn’t have known . They were corrected . Also, it’s been a nightmare to get issues fixed after you close . Very difficult to get assistance.

From the beginning contacts in the Sales Office until the completion of the home we were always informed of the progress of finances, building design options that were communicated in a polite and responsive way.

Del Webb homes for the money per square foot is a good deal for a brand new home. The communities they build in are moderate size and not over crowded. The amenities are abundant. You will be proud to bring family and friends into the subdivision. It's great for the active senior as well for the working 55 year old looking for a safe, comfortable and peaceful community.

Bought a "spec" home". Saved time to "get in" but no changes allowed, so had to make changes after moved in at greater cost. Initial "punch list" of repairs and touch up has not been addressed in over 30 days. Not a big deal, just disappointing having to stare at little pieces of blue tape.

The process was quick and easy, we were informed on the status of the build during the entire process. I would buy again, no regrets.

WhileI am excited to be apart of this community, the overall finish work on the house is sloppy and disappointing. Their standards are quite low.

As a second time Pulte home buyer, I had hoped quality and responsiveness to issues would be improved in seven years, but my experience was quite the contrary. The simplest concerns and/or requests were met with negativity. As the buyer of this $1 million plus home, I am now left with a plethora of disappointments. These include horrible interior paint “finishes” on ALL walls, baseboards, and doors, and sloppy construction overall. Even the Pulte HOA rules are absurd as I am required to obtain permission to add gutters to my new home, a 45 day wait for “approval.” I will be warning anyone who asks to think twice before committing to a Pulte home. ... More

The entire process was very smooth. I was kept well informed throughout and I couldn't be happier. Special shout out to Mike and Richard. They were gems to work with on both the sales and construction side. I would definitely recommend a Del Webb community and home.

The home experience was great.

This is our third new home build. This builder exceeded our expectations. We felt more involved in the process and admire the quality of the build.

The sales agent for Del Webb, Michael, answer all of our questions and concerns. Elliot and Damon, overseeing the construction of our home were excellent. They kept us updated on every aspect of the project and we were very happy with our home.

I bought a yard of dead sod at closing. I was reassured the sod would be replaced by Pulte Hones. This has not happened and is unacceptable.

Purchasing my home with a great experience. My sales person Catherine was wonderful to deal with and helped me through every step of the way. My builder manager, Nathan was absolutely phenomenal and responded to every need I had.

All of our neighbors have had the same issues as us, so it appears that Pulte builds homes using the cheapest methods "the home building code" will allow. In example, we have a walkout rambler with an unfinished basement. You can feel the counter bounce when some walks across the floor. Everyone is having this same issue but Pulte will just tell you they did everything to code. If you bring in an engineer, they will tell you that you will need to consider strongbacks. We built a rambler previous to this about 20 years ago with an unfinished basement and NEVER had this issue. All Pulte cares about is quickly banging out tons of homes, operating like an assembly line. They're like a big corporate machine. We've already spent a ton of money on this house and will now spend more to fix this issue on our own. ... More

Our buying experience was wonderful with Dorothy. She listened to what we wanted and answered all our questions. The quality of workmanship was not great. Many problems - paint splatter on floor, cracked and chipped tub, crack in master mirror, cold water supply line for washer had cracked unit, walls were not straight, trim work was sub-par - looked like a dog chewed off the ends of the quarter rounds,. This is what we walked into at our Celebration walk through. I had to scrub paint off my floor and out of my kitchen sink. There was no quality control by our project manager Joey. Very disappointed. Potential buyers need to be present when building the house. Our Customer Care rep Brandon was very responsive and fixed many of our issues. I am still not satisfied with the tub repair - it looks like its been repaired, and the trim work is still terrible. I will ask these items to be replaced at the 11 month insprection. ... More

Had many delays was scheduled to close 2-2024 they couldn’t get issue resolved closed on 4-4-24 and still have issues that has to get done

The people employed by Del Webb are great and they really try their best. Unfortunately they can only do so much to make up the below acceptable workmanship of the sub-contractors. The people are unskilled and it seems like they do not care at all about the quality of their work.

I was extremely impressed with my Construction Manager, Tomas. He was very professional, trustworthy, responsive, and thorough while going through the Pre-Drywall and Final Inspection.

The quality of a Pulte home is higher than other Florida homebuilders. Even though my home wasn't "perfect" on move-in, the quick responsiveness of both my construction manager, Ben, and the warranty representative, Jodi, has been amazing. I'm loving it here at Del Webb!

We had an independent house inspector do the inspection before the sheetrock got installed and the final inspection. It was the best insurance we ever purchased. His inspections showed that the quality of construction was good and he tagged everything that needed to be repaired prior to closing. We had three different construction PM's during the building process. All of them seemed competent and easy to work with. Our inspector will also do the 1 year warranty walkthrough when it comes time for that.

The Welcome Center was very helpful.

A lot of things like closet shelving and shower heads that I consider cheap. Also backyard is totally uneven and pitted and danger to walk on.

Experience has been relatively painless. Happy with landscaping. Home seems well built.

we well give review when every thing done driveway ,thankd no no patio done yet no sprikle system done no landscaping or have no idea when they well done new idea what the plan is