Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7911 homeowner reviews to learn why they are the right team to build your new home.
Del Webb
has 4 out of 5 stars in All Areas
7911 Reviews in All Areas
Customer Reviews
Brandi
- Cynthia Y.
- Verified HomeBuyer
- November 15, 2025
- Belmont, NC
Fantastic communication, follow up to concerns and quality results.
Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you’ve experienced fantastic communication, timely follow-up, and quality results! We truly appreciate your kind words and are here for you whenever you need anything. ^KH 
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Del Webb Catalina Home Buying Experience
- Paul A.
- Verified HomeBuyer
- November 14, 2025
- Bradenton, FL
It was an extremely great process from initially looking at the different homes and home sites available to the design process and then to the closing line. Kristen (Sales) , Shayne (Design) , Dan (Sales Mgr.) and Orlando (Construction Mgr.) all were super helpful through the entire process and made our purchase a real pleasurable experience. Highly recommend the Del Webb process and looking forward to our new experience in this community.
Del Webb responded:
Thank you so much for sharing your experience. We’re thrilled to hear that every step of your journey was such a positive one! Kristen, Shayne, Dan, and Orlando will be delighted to know how much you appreciated their support and guidance. We’re honored you highly recommend the Del Webb experience, and we’re excited for you as you begin this next chapter in the community! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Beautiful Community
- Robin W.
- Verified HomeBuyer
- November 13, 2025
- Yulee, FL
We had a great experience with Del Webb/Pulte and so far we are enjoying the community!! I would definitely consider this builder for future homes
Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that you had a great experience with us and that you’re enjoying the community! It means a lot to know you’d consider us again for future homes. Congratulations on your home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Few repairs
- Anonymous
- Verified HomeBuyer
- November 13, 2025
- Saint Cloud, FL
The del Webb team has been amazing
Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with our team! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Building Process from start to finish
- Anthony T.
- Verified HomeBuyer
- November 13, 2025
- Clermont, FL
We fully enjoyed receiving weekly narrative and photos of progress made and what is expected next week.
Del Webb responded:
Thank you for your feedback. We’re so glad to hear that you enjoyed the weekly updates and photos throughout the construction process. Keeping you informed every step of the way is important to us, and we’re happy to know it added to your experience. If there’s anything you need moving forward, we’re here to help! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 4
Andre
- Andre L.
- Verified HomeBuyer
- November 13, 2025
- Bradenton, FL
Great location . Very attractive homes
Del Webb responded:
Thank you for sharing your feedback. We're so glad to hear that you had a positive experience while working with our team! It's wonderful to know that you are enjoying the location of the community and overall look of the homes. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
BRIAN WITH PAULTY HOME BUILDERS
- Timothy G.
- Verified HomeBuyer
- November 13, 2025
- Buckeye, AZ
I’ve Been So Very Impressed With BRIAN MY CONSTRUCTION SUPERVISOR!!He’s UNBELIEVABLE.!!! He Responds To ALL of My Calls IMMEDIATELY & His SOLUTION SKILLS ARE AT THE TOP. I Was a Carpenter Superintendent For a Very Large Company So I Know What I’m Talking About. Thank You Del-Webb & ESPECIALLY BRIAN WITH POULTY BUILDERS!!
Del Webb responded:
Thank you for your wonderful feedback. We’re thrilled to hear how impressed you’ve been with Brian! His responsiveness and problem-solving skills are qualities we’re very proud of, and it means even more coming from someone with your construction background. We truly appreciate you taking the time to share your experience! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
A New Home Easy Peasy
- Amy C.
- Verified HomeBuyer
- November 12, 2025
- Georgetown, TX
We decided we wanted a new, bigger home in Sun City. Our realtor introduced us to a Del Webb sales associate who was delightful to work with. She showed us an available home that would be completed in a month and it was everything we wanted in a new home. We bought the house and it was completed on time. The home building manager was very responsive and very detail oriented so our new place is just beautiful. Overall everyone at Sun City Texas has been a pleasure to work with and we appreciate the high quality materials in the house.
Del Webb responded:
Thank you for sharing your experience. We’re so glad to hear that your sales associate and building manager made the process easy, timely, and enjoyable! It’s wonderful to know your new home turned out beautifully and that you’re happy with the quality and care that went into it. We truly appreciate you choosing Del Webb and wish you many happy years in your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Steven and Jennifer were invaluable
- Eric K.
- Verified HomeBuyer
- November 12, 2025
- Murfreesboro, TN
We had the best sales manager and project manager we could have ever asked for, I have built several homes in my lifetime and these two exceeded my expectations. There were a few "average" items within our home that I was surprised Del Webb would find acceptable, but overall, I could not have asked for a better buying experience and project team. Well done!
Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that your sales and project managers exceeded your expectations and made your homebuilding journey such a positive one! We appreciate your honest feedback on areas for improvement and will share it with our team. Overall, we’re so glad you’re happy with your new Del Webb home! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Ron
- Ronald S.
- Verified HomeBuyer
- November 12, 2025
- Mesquite, NV
Overall all good and we made a through fine Hard time for people our age but we can see daylight now
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear everything is going well and that you’re settling in comfortably! Congratulations on your new home, welcome to the community! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
I love our new home!
- Alice E.
- Verified HomeBuyer
- November 11, 2025
- Milford, MI
We enjoyed our experience building our new home at Kensington Ridge, starting with our salesperson Julie who guided us in selecting our lot and floor plan and exploring and pricing our various options. She patiently answered all our questions- and there were many! The designer Kim helped us pull together all the design elements. And the construction crew led by Mike, Nolan and Frank provided weekly building updates and were very responsive whenever we had concerns. Since we moved in, issues have been promptly addressed. Our neighbors are great. And have you seen the clubhouse?!? Wowza!
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that Julie, Kim, Mike, Nolan, and Frank made your homebuilding journey so positive and that your move-in went smoothly! It’s great to know your concerns have been addressed quickly and that you’re enjoying the community. We truly appreciate your kind words and hope you continue to love your new home! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
mystique home
- Gregorio A.
- Verified HomeBuyer
- November 07, 2025
- Saint Cloud, FL
we bought a mystique we added the extra room and bathroom. we love it they said it would take about 150 days we got our home in 132 days. there where some issues but they took care of them immediately. I did the lanai and outdoor kitchen on my own I did it for half the price. but overall our construction manager josh was great he would send us pics every week showing us the progress. we had been looking for a home for two years. and as far as builders go I think pulte is one of the best builders out there
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that Josh kept you well-informed throughout the process and that your home was completed ahead of schedule. It’s great to know any issues were resolved quickly and that you’re happy with the final result! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Our new home
- Paul B.
- Verified HomeBuyer
- November 06, 2025
- Saint Cloud, FL
Our experience from day one was professional and welcoming.
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you had a positive experience with us! It's wonderful to know that our team was welcoming and professional throughout your process. Congratulations on your new home, welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
People that stood out in customer service
- Terry L.
- Verified HomeBuyer
- November 06, 2025
- Buckeye, AZ
We worked with Michael from the sales office. He was outstanding and we had built a relationship with him from when we started looking a year and a half ago. Steve was great at addressing issues in our walk through. Sheree has been a joy to work with and on top of her game.
Del Webb responded:
Thank you for sharing your experience. We’re glad to hear that Michael, Steve, and Sheree made your homebuying process smooth and enjoyable! It’s great to know their communication and attention to detail helped everything go well from start to finish. Congratulations on your new home, welcome to the community! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Overall pleasure
- Jamie B.
- Verified HomeBuyer
- November 06, 2025
- Richmond Hill, GA
From beginning to end our build process was really a pleasure. Our only complaint was, we wish there were more selections with the finishes and weren’t so rushed to make decisions. Our construction manager Mike was outstanding and made this experience enjoyable. We had no worries with Mike overseeing everything. He was extremely meticulous and really cared about things getting done right.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re so glad to hear your homebuilding journey was enjoyable and that Mike’s attention to detail and care made such a positive impact! We appreciate your feedback about the design selections and decision timeline, it helps us continue improving the process. Congratulations on your new home, welcome to the community! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
There still a builder who treats you like an individual while building your forever home.
- David L.
- Verified HomeBuyer
- November 06, 2025
- FLORENCE, AZ
We built a new house from the dirt up at Sun City Anthem @ Merrill Ranch. The experience and build quality was excellent. The materials and technology used are the very latest. The design center provides a vast number of choices to make your home your own. And the construction supervisor assigned gets to know you personally and was a super responsive resource throughout the process. Of course, like most new homes, the base pricing is deceptively low requiring at least +50% in upgrades to get to the house you want, but the end purchase price is competitive. Del Webb (part of Pulte) also ...
Del Webb responded:
Thank you for sharing your experience. We’re thrilled to hear that your homebuilding journey was smooth, personal, and supported by a responsive construction team! It’s great to know you enjoyed the design options, quality materials, and flexibility throughout the process. We truly appreciate your recommendation and are so happy you’re enjoying your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Small imperfections and difficulties in electronic communications reduce perfection.
- Lester M.
- Verified HomeBuyer
- November 06, 2025
- Lebanon, TN
After living in our new home for a month, we have noticed imperfections in cabinetry and sloppy trim painting! Some that we couldn’t see due to being overwhelmed with the plethora of newness, but should have been caught by Project Managers inspections. It is embarrassing to have family and friends point out some of these things. We have been advised not to contact anyone unless it’s something serious for correction, but wait for the one year “punch list” to correct minor imperfections. So we have to live with these things for a year? You are providing homes to seniors 55+ who are being ...
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re glad to hear you’re happy overall with your new home, closing process, and insurance experience, but we’re truly sorry for the frustrations you’ve faced with workmanship details and the mortgage process. We understand how important clear communication and attention to detail are and we’ll share your feedback with our teams to help improve. Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent modern open floor plan with amenities and maintenance included in HOA
- James R.
- Verified HomeBuyer
- November 06, 2025
- Winnabow, NC
Beautiful house layout in a great neighborhood. Kitchen and bathroom with selections from designer Elizabeth are excellent. Open floor plan is very livable. Construction manager Zack was very responsive and exceed our expectations for getting everything corrected before closing. The closing process went very smoothly and there were no surprises on the prices or closing costs. We're very happy with the community and the home.
Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that you love your new home and that the layout, design selections, and open floor plan are a perfect fit! It’s great to know that Elizabeth and Zack provided such excellent support throughout the process and that everything went smoothly from start to closing. Congratulations on your new home, welcome to the community! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent communication and follow-up
- Suzanne S.
- Verified HomeBuyer
- November 06, 2025
- Summerville, SC
This is the second over 55 community we’ve lived in and, by comparison, the build process was much smoother and much better communicated here. Our builder, Alexis and sales contact Beth, were both wonderful to work with. They kept us apprised as the build progressed and followed up when we needed them too.
Del Webb responded:
Thank you for taking the time to share your experience with us. We’re delighted to hear that your build process went so smoothly and that Alexis and Beth provided such great communication and care throughout! It’s wonderful to know they helped make your move into our community such a positive experience. We truly appreciate your kind words and wish you many happy years ahead in your community! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Cookie Cutter Homes
- Anonymous
- Verified HomeBuyer
- November 06, 2025
- Yulee, FL
materials offered are low-medium quality and limited in options. high-end materials (e.g., fully finished kitchen cabinets) are not available.
Del Webb responded:
Thank you for taking the time to share your feedback. We’re sorry to hear that the selection of materials and finishes didn’t meet your expectations. We strive to offer a range of options that balance quality, style, and value for our homeowners, but we understand how important it is to have more premium choices available. Thank you again for sharing your insights. ^KH ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Sales team did a great job selling.
- Paul Z.
- Verified HomeBuyer
- November 06, 2025
- North Fort Myers, FL
Ana was a sales associate that was very helpful with no high pressure. The entire Pulte staff was awesome with quick turn around on all questions or problems.
Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that Ana and the entire team made your experience such a positive one! It’s great to know you felt supported throughout the process and that your questions were handled quickly and professionally. Congratulations on your new home! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great communication. Focused on the type of home we wanted and did NOT try to “upsell”anything else.
- Timothy S.
- Verified HomeBuyer
- November 06, 2025
- Ocala, FL
Various homes and styles I believe are of interest to seniors. So many amenities offered for a variety of interests. Very friendly and welcoming community.
Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that you’re enjoyed the variety of home styles and our amenities, and that our team provided great communication while helping you find the home that best fit your needs! It’s wonderful to know you’ve found the community to be friendly and welcoming. Congratulations on your new home, welcome to the community! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
I like living in Rocking K
- Terri B.
- Verified HomeBuyer
- November 05, 2025
- Tucson, AZ
I dont understand why it took so long to start home once I went to the design center... it was about 3 months delay?
Del Webb responded:
Thank you for taking the time to share your feedback. We understand how frustrating delays can be, especially when you’re eager to see your new home take shape. While some timelines can be affected by permitting, materials, or scheduling factors, we know that waiting several months can feel discouraging, and we truly appreciate your patience during that time. We’d like to take a closer look into your experience and explain what may have caused the delay. Can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Could Serve Seniors a Bit Better
- Kathryn B.
- Verified HomeBuyer
- November 05, 2025
- Georgetown, TX
Could improve on architectural features for seniors. Also, every quick move in home (which I needed) had design flaws. (Such as black hinges on doors and bronze knobs, etc etc). Staff has been helpful, but not all issues settled as yet.
Del Webb responded:
Thank you for sharing your feedback with us. We appreciate your honesty and are glad to hear that our team has been helpful throughout your experience. We’re sorry to learn that some design details and features didn’t fully meet your expectations, and we understand how important thoughtful design is and appreciate your insights. We would like to learn more about your unresolved concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
On schedule and great value.
- Gerald A.
- Verified HomeBuyer
- October 19, 2025
- Mesquite, NV
Warranty issues handled quickly, very responsive.
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that you find great value in your home and any concerns were resolved promptly! Congratulations on your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
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