Del Webb Reviews
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What Homeowners Have to Say About Del Webb.
Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 7911 homeowner reviews to learn why they are the right team to build your new home.
Del Webb
has 4 out of 5 stars in All Areas
7911 Reviews in All Areas
Customer Reviews
The timeline for completion was amazing.
- Anonymous
- Verified HomeBuyer
- October 16, 2025
- Milford, MI
Overall, the experience was great. We only had one concern. After paying for the expensive shower head, the door would not swing properly as it hit the shower head. Any new buyers, beware of placement of the shower head regarding the shower door swing. It should be placed higher than the door top.
Del Webb responded:
Thank you for taking the time to share your feedback. We're so glad to hear that overall, you had a great experience, and your house was completed on time! We appreciate your insights into the shower head placement and will share your comments with the correct team. Thank you again. ^KH 
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Our new home
- Glenn J.
- Verified HomeBuyer
- October 15, 2025
- Georgetown, TX
Buying our new home was easy, so far we like our new home and love the extended garage, we have 2 cars and golf cart. Only down side of purchase new home we have a 2 ton a/c unit it does not keep up if the wife turns the oven on in the day time to bake. Only complaints here. Far as the rest of the house we love it.
Del Webb responded:
Thank you for sharing your feedback. We’re thrilled to hear that you’re enjoying your new home and love the extended garage! We appreciate you letting us know about your A/C concern, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
All in all very good
- Joel L.
- Verified HomeBuyer
- October 11, 2025
- Buckeye, AZ
We ended up having two builders. The first one was fantastic and communicated all the time sending pictures along the way. After about a month we had a second builder who didn’t communicate at all. Wasn’t the end of the world as others we know in the community sent pictures. The house is very nice and we have been switching out cheep items that were part of the house like tolet seats and facets. There were two issues with the home. The biggest was the master shower is leaking really badly. This was brought up by our independent inspector. Though we were told, by the builder who didn’t ...
Del Webb responded:
Thank you for taking the time to share your experience with us. We're glad to hear that your overall homebuilding process went well and that you’re happy with your new home! However, we’re sorry to hear about the communication challenges and the delay in addressing your shower issue. We would like to escalate your concerns to our leadership for their review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 2
Happy home buyer
- Johnnie P.
- Verified HomeBuyer
- October 11, 2025
- North Fort Myers, FL
We are pleased with the buying experience and the quality of our new home. I would definitely recommend the Del Webb Oak g Creek community to the 55 Andover group.
Del Webb responded:
Thank you for sharing your feedback. We are truly glad to hear that you had a positive homebuying experience and are happy with your new home! We appreciate your kind words and your recommendation. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Responsive to having issue resolved in a timely manner
- Karl M.
- Verified HomeBuyer
- October 10, 2025
- Okatie, SC
There are some design flaws. Overall build quality a B- Walls are "thin" Some doors have gaps.
Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear our team was responsive in addressing issues, and we appreciate your honesty regarding the design and build quality! Your comments help us identify areas for improvement so we can continue to enhance the homebuilding experience. Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
My Journey as I purchased a Del Webb home!!
- Gloris G.
- Verified HomeBuyer
- October 09, 2025
- Hoschton, GA
I bought a spec home because I didn’t have time to build a new one. There are things I would have changed if I could. . It was easy working with Josh, my construction manager for the first 30 days after move in. He made the move in easier, He was very responsive and informed me with the process to correct any issues that needed attention. I give him a perfect 10. Let’s call him Mr 10. It was some what confusing when Lorie, I believe was her name, interrupted the process and changed things. I did not do the walk throughs, however, my realtor and my daughter did. As far as I know everything ...
Del Webb responded:
Thank you for sharing your experience! We’re glad to hear that Josh made your move-in smooth and was responsive in addressing any concerns! We appreciate your feedback regarding the process interruptions and will use it to improve. We’re happy to know you’re settling into your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Malcolm
- Malcolm B.
- Verified HomeBuyer
- October 09, 2025
- Henderson, NV
The sales office was amazing from the first time we walked in until the sale closed they were friendly helpful answered all of our questions
Del Webb responded:
Thank you for sharing your feedback. We're thrilled to hear that you found our team to be friendly, helpful, and responsive to your questions! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Great purchasing experience
- Christopher C.
- Verified HomeBuyer
- October 09, 2025
- Saint Cloud, FL
Everyone at Pulti/Del Web Sunbridge were very professional, pleasant and helpful in this home buying experience. From the young greeter to the sales person to the warrenty individual and the trades people. All were exceptional and polite. This has been a very positive buying expeerience for us. Thank you.
Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you had a positive homebuying experience with our team! It's wonderful to know that you found our team professional and helpful throughout your process. Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Excellent buying experience and build quality - except for HVAC
- Gary L.
- Verified HomeBuyer
- October 09, 2025
- Milford, MI
The sales team was wonderful to work with, providing great suggestions and guiding us through the whole process. The construction managers we dealt with were very responsive, and the overall build quality is great. We love our Del Webb community! Our only major complaint is with the HVAC workmanship in the basement. We paid extra for a full basement with higher ceilings so that we could finish it later. Unfortunately, the HVAC contractor ran the ductwork below the ceiling joists haphazardly, with no regard for preserving open ceiling space. Runs that could’ve been place along walls were run ...
Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear that our sales team and construction managers made the process smooth and that you love your new community! We’re very sorry to hear about the HVAC installation in your basement and understand how frustrating this must be. We appreciate your feedback and insights as it helps us improve. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Niko - Foreman
- James L.
- Verified HomeBuyer
- October 09, 2025
- Yulee, FL
Niko was great to work with. Communication was on time and very responsive. During walkthroughs he was very attentive and even pointing out issues we may have missed. Very thorough in explaining the process.
Del Webb responded:
Thank you for sharing your feedback. We are so glad to hear that you had a positive experience while working with Niko! It's wonderful to know that he was responsive throughout and attentive to the details in your home. Congratulations and enjoy your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
New Home Experience
- Diane F.
- Verified HomeBuyer
- October 09, 2025
- Fuquay Varina, NC
Sales people were very accommodating and the entire transaction went smoothly. The construction superintendent took care of any issue immediately. Overall everything went well.
Del Webb responded:
Thank you for sharing your feedback with us. We’re thrilled to hear that our sales team and construction superintendent made the process smooth and addressed any issues promptly! We’re so glad you’re enjoying your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Quality home building
- Jamie H.
- Verified HomeBuyer
- October 09, 2025
- Clayton, NC
DJ walked us through the process at the beginning and then continued with updates during the different phases. Excellent communication, thanks. The home was delivered as promised, and we found it to our complete satisfaction. THANKS AGAIN. This is our third Pulte home, and quite possibly the best.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re thrilled to hear that DJ and the team provided excellent communication throughout the process and that your home was delivered to your satisfaction! It’s wonderful to know this is your third Pulte Home and possibly the best, congratulations, and thank you for trusting us again! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Great new lifestyle
- Lisa S.
- Verified HomeBuyer
- October 09, 2025
- Clayton, NC
The building process was the easiest one we’ve been thru. Damien made everything go so easy, kept us informed along the whole process and done on time. Always responsive and professional.
Del Webb responded:
Thank you for taking the time to share your feedback. We’re thrilled to hear that you had such a smooth and seamless homebuilding experience! It’s great to know that Damien kept you well-informed along the way and was responsive to your questions and concerns. We truly appreciate your kind words, enjoy your new home! ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 3
Responsiveness 5
Great experience with the Pulte Group
- Michele R.
- Verified HomeBuyer
- October 08, 2025
- Belmont, NC
Throughout the building process Andrew gave us weekly updates. His communication was exceptional! We were confident the house would turn out great. The house exceeded our expectations! We highly recommend Pulte homes and the Del Webb community.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are truly delighted to hear that you had a great home building experience! It's wonderful to know that Andrew provided you with weekly updates and responsive communication! We are glad to hear that your house exceeded your expectations! We greatly appreciate your kind words and your recommendation! ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Carolina Gardens Del Webb Community
- Edward W.
- Verified HomeBuyer
- September 27, 2025
- Fuquay Varina, NC
Construction manager was great. Responsiveness to problems/issues that needed immediate attention was mixed based on the Del Webb personnel/management involved, but overall items have been addressed when needed. HOA rules are a bit in the heavy side and would personally prefer them to be toned down. Yes, I would buy from them again.
Del Webb responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a positive experience with your construction manager and any concerns you may have had were resolved promptly! We appreciate your insights into the HOA rules and will be sharing your feedback with our team. Congratulations on your new home, enjoy! ^KH ...
Total Score 5
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Home
- Scott W.
- Verified HomeBuyer
- September 18, 2025
- Clayton, NC
Our homebuilding experience was positive. We love our new home.
Del Webb responded:
Thank you for taking the time to share your feedback. We are thrilled to hear that you had a positive homebuilding experience with our team! It's wonderful to know that you are loving your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall very pleased. Responsiveness by Phil, Tony, Yashira and Lacy has been exceptional.
- Jeffrey W.
- Verified HomeBuyer
- September 17, 2025
- Griffin, GA
I believe the workmanship that goes into the "bones" of the house is very good. There were some minor issues that came up during the home inspection but nothing that couldn't be corrected. Responsiveness of the Warranty Team is exceptional. I do have some issues with the finish work, nothing earth shattering but of minor annoyance which are: -no toilet paper holders or towel bars in the bath rooms -shelving in the laundry is very high and difficult to reach -garage is drywalled but not painted -master bath door stop could be better, the way it's designed there is a high probability that ...
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re delighted to hear that you’re pleased overall with your home and that our team has been responsive and helpful throughout your experience! We also appreciate your constructive observations regarding the finish work. Your insights, based on decades of homeownership, are invaluable and will be shared with our teams to help enhance the customer experience for future homeowners. Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Good
- Kimberly F.
- Verified HomeBuyer
- September 12, 2025
- Mesquite, NV
It was a good experience, thank you.
Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you had a good experience with our teams! Enjoy your new home and welcome to the community! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Professional & Personal Attention to Detail
- Kevin D.
- Verified HomeBuyer
- September 10, 2025
- Greensboro, GA
From the initial contact with the sales center to the final walkthrough and closing, working with Pulte was a good experience. All Pulte employees we worked with were professional and followed up on questions, requests and concerns in a timely manner. We would recommend Pulte to anyone looking to build or buy a home!
Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you had a good experience while working with our team! It's wonderful to know that our team provided you with professional, helpful, and responsive service! We appreciate your kind words and your recommendation. ^KH ...
Total Score 5
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
All Good
- James D.
- Verified HomeBuyer
- September 10, 2025
- Okatie, SC
We are in our new home and loving it.
Del Webb responded:
Thank you for taking the time to share your feedback. We are delighted to hear that you are loving your new home! ^KH
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Pulte Del Webb home review
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- Tucson, AZ
Excellent communication throughout the experience. Home was finished early.
Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that our team provided excellent communication throughout your homebuilding process! Congratulations on your new home, enjoy! ^KH
Total Score 5
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Great Floor Plan
- Joseph S.
- Verified HomeBuyer
- September 10, 2025
- North Fort Myers, FL
Love the house but not enough electric breakers. The one for the kitchen island and two other kitchen plugs have tripped 3 times in a month and a half.
Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear you’re loving your home, but we’re sorry for the frustration you’ve experienced with the breakers. We'd like to escalate your concerns to leadership for their review, please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information. Thank you again. ^KH ...
Total Score 5
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Responsiveness is Key in a new home build
- Anonymous
- Verified HomeBuyer
- September 10, 2025
- Willis, TX
This wasn't our first time building a home and we've had bad experiences in the past. Building with Del Webb was a pleasure. No build is completely smooth, yet Del Webb was able to explain issues to our satisfaction or quickly respond and correct them in the field. Would recommend Del Webb.
Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you enjoyed your homebuilding experience with us! It's wonderful to know that our team was able to address any issues quickly and to your satisfaction. Welcome to the community! ^KH
Total Score 5
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Overall a very good experience
- Zahira F.
- Verified HomeBuyer
- September 10, 2025
- Port Saint Lucie, FL
Purchasing Pulte was a easy and smooth experience. Caryn was always available and helpful. Luis the builder supervisor was very good too. However getting house finished two months early, it felt rushed and there were a few details missed.Rob the gentleman that assisted after closing was efficient. Overall a pleasant buying experience!
Del Webb responded:
Thank you for sharing your feedback. We’re glad to hear that Caryn, Luis, and Rob were so helpful throughout your homebuying journey and that the process overall was pleasant! We also appreciate your feedback regarding the timeline and details, it’s valuable input we’ll share with our team as we work to continually improve. We hope you enjoy your new home! ^KH ...
Total Score 5
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Did not deal with builder except for delay in closing.
- Kenneth S.
- Verified HomeBuyer
- September 03, 2025
- Fuquay Varina, NC
Process went well especially dealing with mortgage reps!
Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear the process went smoothly and that our mortgage team provided a great experience! Congratulations on your new home! ^KH
Total Score 5
Quality 5
Trustworthiness 4
Value 4
Responsiveness 5
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