Del Webb Reviews

The sales rep we worked with was awesome! He knew where we wanted to be and some of the ‘must’ items in the home and worked hard to get us there. The build/ construction process was a little frustrating as we had a few changes in the construction manager the 1st couple not being really responsive. The one we ended with was great but, unfortunately, we missed some opportunities to have corrections made in the build process. There are numerous spots where attention to detail was missed. For the cost, there should be better overall quality of work. The community is great and so far, the response to needs from HoA is good. ... More

Both have been very responsive to my questions, concerns and repair issues

Blown away by the lack of respect from one trade to the other. They come to fix a problem and create another one. Our superintendent went silent on us. If he spend more time addressing issues and less time begging for good surveys we would have been able to write a good survey response. Very poor workmanship throughout. Great community though.

We have found issues with the irrigation systems, sod, landscaping, and roof leaks. Interior of home was pretty good but the roof leaks are causing rework of drywall. We continue to find other issues which makes me worried about what else might go wrong. They have been pretty responsive to getting things fixed but the quality isn’t there to begin with.

Homes are not high quality and there are many areas where a higher quality product should have been used for the price you pay for the house.Quality of work ie painting and attention to details need improvement to say the least.

Pulte followed their timeline for building and delivered the home within the time frame they originally told us. The process from breaking ground to closing was great! Our construction manager contacted us weekly with updates during the process and sent photos. Pulte mortgage could have been more competitive with their rates as they are in other areas of the country. The sales team changed over during our build so we needed to follow up on some things ourselves. Currently we are preparing our home to move in and are looking forward to living in our new home.

Very happy with the entire experience

The process of looking for a condo, purchasing a condo and moving into a condo has been facilitate by all at Pulte Homes at Chauncy Lake. Thank you all!

The sales contact Mark was very helpful through the early process. We may have missed out of some of the normal sales flow because this was a "spec" house with no customization possible and the last house in the phase available. The compressed timeframe from initial signing to closing put pressure on all phases but that was Pulte's decision, not us forcing it to happen that fast. I think we missed a lot of opportunity to learn things as we went along because of that. The mortgage loan process was exasperating especially the income verification portion with having to repeatedly provide essentially the same information and the list of "fees" being endless. The initial contact with Levon and the closing were the only bright spots in the process. The walk throughs were lacking some details about specific systems that proved to make learning more difficult than it should. We've never received a manual for our thermostat which we requested multiple times. We've have a few quality problems with electrical systems but have managed to work those out. William, our warranty contact has been great and helped us a lot. The design of the house, given that this is a Del Webb over 55 community, leaves something to be desired with high sink counter tops and very little obviously done for the target age group but nothing causing a major problem so far. We are happy with the house and the community and would recommend it to others who want something with much less hustle and bustle, many fewer cars, lots of social activities and neighbors who are very friendly. ... More

Our builder Ronnie was great he responded to all issues quickly.

Sales rep Design Center and title company all of the people I dealt with Amy in the sales Patti at the Design Center, Kristen at the title and Alex the project manager the whole team treated us with so much kindness and were there to answer any concerns we had or didn’t understand to help us build our dream house

Phases of purchasing and construction seem rushed.

It was good to work with them

Easy process from selecting options to closing. Satisfied so far with build quality.

First rate company, quality and service has been excellent.

I am really surprised after watching a Pulte video saying how much quality goes into building these homes. The reality is that a lot of real shotty work goes on. A home that costs this much should not have so many issues. I realize that they do try to fix things that are addressed but it is a real shame that the work is not done right the first time!

Dana and Alexis were fabulous-on top of everything. Very quick response to any issue.

Vicky the Realtor was awesome throughout the buying process. Thomas the “builder” was terrific from the initial meeting to the final walk-thru.

Built 4 new retirement homes in past 9 years. Three with Del Webb. One with Taylor Morrison - a mistake. Del Webb has retirement homes and communities down to a science. Go with the proven leader. They are the best!

Good experience! Keenan was great.

My site manager, Tim, was superb. He was knowledgeable and would except nothing less than the best work from his subcontractors. Also, everyone from sales, to finance, to the mortgage people, and at every level within the Pulte organization was great and easy to work with

Living in a beautiful home and a beautiful community in the hills of Buckeye, Arizona

Sorry, I can’t give a good review

Our sales associate Nate was really easy to work with "long distance" and helped us in many areas that were not his department... Ryan, our construction superintendent was so easy to work with, informing us, sending us information and pictures to keep us apprised and on schedule!

Our salesman Bruce worked very well with us. There were no hidden surprises. The project manager, Mike R. & Gordon who were responsible for building our home were right on the spot answered all our questions help us out with any issues we had. I highly recommend Stone Creek for anybody interested in living in Ocala.