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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 8575 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars in All Areas

8575 Reviews in All Areas

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Value 3.9

Responsiveness 3.8

Customer Reviews

Excellent so far

  • Joann Y.
  • Verified HomeBuyer
  • March 21, 2019
  • Wilmington, NC

I lived in another state while my house was being built but I was well informed with updates and pictures from the Field Manager each week.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Great buying experience

  • Thomas H.
  • Verified HomeBuyer
  • March 19, 2019
  • Mesquite, NV

The whole buying process took eight months, from choosing our lot to moving in. This was the first time for us building ground up. The staff was great in keeping us informed along the way and we were able to document the progress the whole time by visiting the lot to take pictures. The sales staff and project managers were available to answer questions and assist with suggestions for other services needed. These homes are built with care and quality.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

No complaints

  • Robert P.
  • Verified HomeBuyer
  • March 19, 2019
  • Georgetown, TX

We have had a great experience with our interaction with Del Webb homes and, their staff. Would recommend them to anyone looking for a home in one of their communities.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Awesome House

  • Tod C.
  • Verified HomeBuyer
  • March 19, 2019
  • Ponte Vedra, FL

Really great buying experience, Paul the builder was the best.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Wonderful

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2019
  • Brownstown, MI

This has been a good experience. Of course there were some things that had to be corrected or fixed after the build, but they were done promptly, by qualified people who were very respectful and pleasant. My Field Manager was very response to my requests.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Excellent

  • Victoria O.
  • Verified HomeBuyer
  • March 12, 2019
  • Brea, CA

Very knowledgeable

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Love this builder

  • Christine S.
  • Verified HomeBuyer
  • March 12, 2019
  • Port Saint Lucie, FL

Beautiful job. Beautiful amenities. Beautiful location.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Feedback for new house

  • Carlos M.
  • Verified HomeBuyer
  • March 05, 2019
  • Albuquerque, NM

My questions were answered and concerns were addressed. I would recomend del web

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 5

Owner

  • Conrad S.
  • Verified HomeBuyer
  • June 08, 2025
  • North Myrtle Beach, SC

All went well. Lise and Archie were great!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great home buying experience!

  • Danuta T.
  • Verified HomeBuyer
  • June 04, 2025
  • Mesquite, NV

This home buying experience was very streamlined and efficient. The follow-up after I moved in was excellent and quick.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your experience was efficient and enjoyable. It's great to know that our team provided excellent follow up after closing. Thank you again and welcome to the community! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Great

  • William D.
  • Verified HomeBuyer
  • June 04, 2025
  • Willis, TX

Good response to issues after the sale

Del Webb responded:
Thank you for taking the time to provide feedback with us. While we regret to hear that you encountered some concerns with your new home, we are glad to know they were addressed promptly. If there's anything else we can help with, please don't hesitate to reach out. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Phillip Was Excellent

  • Stephanie R.
  • Verified HomeBuyer
  • June 04, 2025
  • Griffin, GA

Our PM made the process smooth and enjoyable. We love our new home.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We're so glad to hear that you are enjoying your new home and your PM made your experience a great one! We appreciate your kind words. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

D

  • Anonymous
  • Verified HomeBuyer
  • April 30, 2025
  • Hatfield, PA

Great experience from the beginning to the end

Del Webb responded:
Thank you for taking the time to share your feedback with us. We are thrilled to hear that your experience from start to finish was a great one! Thank you again. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Good things can happen after the sale

  • William B.
  • Verified HomeBuyer
  • April 22, 2025
  • Murfreesboro, TN

I am working with the builder now to repair some of the damage caused when it was determined that some of the watershed for my property needed to be extended. Extensive damage was done to my irrigation system. This was quickly and quietly repaired by the Pulte Co.

Del Webb responded:
Thank you for taking the time to share your feedback. We're sorry to hear that you had extensive damage to your irrigation system but are glad to know that our team was able to address and resolve the issue. If there's anything else we can help out with, please don't hesitate to reach out to us at customerservice@pultegroup.com. Thank you again. ^KH ...

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Excellent project management

  • Frank M.
  • Verified HomeBuyer
  • April 22, 2025
  • Buckeye, AZ

Escrow and closing flawless. Move in readiness exceptional. Project manager very attentive to project quality

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that your escrow and closing processes were flawless! It's great to know that your project manager was very attentive to providing the best quality! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Everyone was awesome

  • Jamie G.
  • Verified HomeBuyer
  • April 16, 2025
  • Summerville, SC

Everything went smoothly and everyone was great.

Del Webb responded:
Thank you for taking the time to share your feedback! We're thrilled to hear that everything went smoothly and that our team made a great impression. Wishing you all the best in your new home! ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

cooperative, knowledgeable, friendly and efficient

  • Robert M.
  • Verified HomeBuyer
  • April 15, 2025
  • Georgetown, TX

No pressure to buy; Great explanation of options

Del Webb responded:
Thank you for taking the time to share your feedback. We are so glad to hear that you felt comfortable throughout your process and were well-informed of your options. It's great to hear that our team's friendly and knowledgeable approach made a difference! Thank you again. ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Denise W in sales was wonderful

  • William B.
  • Verified HomeBuyer
  • March 12, 2025
  • Yulee, FL

Actually, the entire experience was very easy although a bit rushed

Del Webb responded:
Thank you for taking the time to provide feedback. We are glad to hear that, overall, you had a good experience. We apologize that it felt rushed to you, but we appreciate your insights. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Fantastic!!

  • Anonymous
  • Verified HomeBuyer
  • March 05, 2025
  • HENDERSON, NV

From start to finish the process was exceptional! At the beginning I was just making inquiries in which Aimee (Sales Agent) was responsive within 24 hours or less with answers and this continued once I did make an offer through and beyond closing. I did my home inspection with Greg and he was awesome and continues to be responsive and helpful after I moved in. The entire team is fantastic and I am extremely happy with my purchase which I made without physically seeing the lot or walking the models - this sale was completely remote from another state and the DW team made me feel comfortable ...

Del Webb responded:
Thank you so much for the wonderful review! We are thrilled to hear that you had a good experience with Aimee and Greg. Our team strives to provide responsive and helpful service, and it’s wonderful to know that we met your expectations. Thank you again. ^KH delwebb

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

kevin

  • James A.
  • Verified HomeBuyer
  • March 05, 2025
  • Georgetown, TX

up front, honest and follow through.

Del Webb responded:
Thank you for taking the time to provide feedback for us. We are so glad to hear that Kevin been helpful throughout your process! If you have any questions or need further assistance, please don't hesitate to reach out. Thank you again. ^KH delwebb

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Purchase of our new Ellenwood Villa

  • Michael H.
  • Verified HomeBuyer
  • February 26, 2025
  • Winter Garden, FL

We worked with Katie during the purchase of our new home. She was very helpful and made us feel that our expectations were met and she made us feel welcomed to the community. Prior to and after the purchase. Jose was extremely helpful with the walkthrough prior to and after closing on the home. We had a minor issue with one of the toilets in one of the bathrooms. We called warranty and to my surprise they sent a plumber out within a couple of days and the issue was resolved. Great service from the warranty department. We love our new home and the community.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

The Pulte Experience!

  • Joseph P.
  • Verified HomeBuyer
  • February 26, 2025
  • Murfreesboro, TN

When the 1st phase opened up, we spoke with our sales associated, Amy, and got the process going. Amy did a fantastic job helping us each step of the way. She always answered our tquestions. As things got moving we met with the design team and construction team. Our construction manager, Walker email us once a week with updates. After completion we walked throughout the house and noted concerns, which were addressed. I also used the warranty service and they were quick about any issues. Overall I'm very happy with the solid construction of my house. My last house was a custom build, and it ...

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

All good and very responsive

  • Richard O.
  • Verified HomeBuyer
  • February 26, 2025
  • Jacksonville, FL

All good. No major issues. If we had a problem, they got right back to us and fixed it.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Overall a great experience

  • David S.
  • Verified HomeBuyer
  • February 26, 2025
  • FLORENCE, AZ

Everyone was great to work with and very responsive to our needs

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Our project manager was Christian he was amazing

  • Richard G.
  • Verified HomeBuyer
  • February 20, 2025
  • North Myrtle Beach, SC

It was a smooth process building and buying our home. Community is great

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5