Del Webb Reviews

I am working with the builder now to repair some of the damage caused when it was determined that some of the watershed for my property needed to be extended. Extensive damage was done to my irrigation system. This was quickly and quietly repaired by the Pulte Co.

Escrow and closing flawless. Move in readiness exceptional. Project manager very attentive to project quality

Everything went smoothly and everyone was great.

Everything went very well. Construction manager has not followed through on one thing. Still waiting to see if he does Chelsea are. warranty supervisor is awesome. We’ve had some issues and she has gotten them taken care of very promptly and always calls back to make sure everything was charged satisfaction.

No pressure to buy; Great explanation of options

Thanks to the knowledge, experience & partnership of my sales agent - Janet & my incredible builder - Glenn my new home is amazing & will be enjoyed for many years to come!

We love our home and our new community! Our home buying experience was seamless and the staff (all staff) apart of this process were professional and welcoming.

Actually, the entire experience was very easy although a bit rushed

Office/sales staff are outstanding.

All the people we have worked with have been helpful and responsive. We love the home, the layout, and the location. Coming from out of state and having had several custom homes built over the last 30 years, some of the building processes are strange and seem cheap. Especially in comparison to the rest of the home and the price….ie, the baseboards are 1/2 the size they should be because they are put in before the flooring. We’ve never seen this and it looks very cheap…especially next to the upgraded flooring and the lovely, 8’ interior doors. Also the bathrooms are very basic, which is disappointing and all the granite seems outdated…it’s similar to granite we had in a home built in 2012. We’ve replaced the baseboards and over time we’ll upgrade the bathrooms and granite. Understanding this is a spec home, it’s still strange the areas that were upgraded and the ones that were not. Again, overall we are happy with the home itself and especially with the buying process and the people we’ve worked with. Thank you! ... More

From start to finish the process was exceptional! At the beginning I was just making inquiries in which Aimee (Sales Agent) was responsive within 24 hours or less with answers and this continued once I did make an offer through and beyond closing. I did my home inspection with Greg and he was awesome and continues to be responsive and helpful after I moved in. The entire team is fantastic and I am extremely happy with my purchase which I made without physically seeing the lot or walking the models - this sale was completely remote from another state and the DW team made me feel comfortable with the process. ... More

My only complaint is the quality of the cabinets. Having trouble with pull outs and doors closing properly. It feels they were lower quality and instillation was not done properly

up front, honest and follow through.

The final day pre closing inspection time allotment is ridiculous. Having to inspect/accept all the fit and finish in that short amount of time is impossible. Then theres pressure to accept findings. After that you're on your own.

Pulte builds a good house, not a great house. We moved from a custom built home with all the upgrades. It was about the same price as Pulte but much better quality finish in terms of fixtures, cabinetry, carpet, paint, etc. The people in sales & construction are very nice & helpful. Pulte pushes partnerships, some of which are very good & others not so much. I suggest shopping around. Be diligent about your walk throughs and follow up. Once you move in be prepared for an unreasonable HOA process in terms of time to review & approve requests and some silly rules.

The home buying process was easy and we are very happy with the home. We would definitely recommend Del Webb.

Very beautiful house in great area.

We worked with Katie during the purchase of our new home. She was very helpful and made us feel that our expectations were met and she made us feel welcomed to the community. Prior to and after the purchase. Jose was extremely helpful with the walkthrough prior to and after closing on the home. We had a minor issue with one of the toilets in one of the bathrooms. We called warranty and to my surprise they sent a plumber out within a couple of days and the issue was resolved. Great service from the warranty department. We love our new home and the community.

When the 1st phase opened up, we spoke with our sales associated, Amy, and got the process going. Amy did a fantastic job helping us each step of the way. She always answered our tquestions. As things got moving we met with the design team and construction team. Our construction manager, Walker email us once a week with updates. After completion we walked throughout the house and noted concerns, which were addressed. I also used the warranty service and they were quick about any issues. Overall I'm very happy with the solid construction of my house. My last house was a custom build, and it wasn't as solid as this pulte house. ... More

All good. No major issues. If we had a problem, they got right back to us and fixed it.

The sales agreement is absolutely terrible--ridiculously one-sided. We initially decided against Del Webb because of the Agreement. But after finally deciding to go forward based on what we learned from a few residents, and the buying and building experience was absolutely first rate. These people do what they say they're going to do, faster than they say they're going to do it, at the agreed to cost. They have strict boundaries regarding options and upgrades, but as long as you stay within those boundaries, everyone is very easy to work with and not entirely inflexible. We've build several custom-build homes, and this is our first experience with a production builder. I was ready for us to be disappointed, especially with responses t post-close warranty issues. But we have no complaints whatsoever, and I'd feel comfortable recommending De Webb Nexton to anyone. ... More

Everyone was great to work with and very responsive to our needs

We are enjoying our new home.

Sales / Decorating Selections: Lisa and Crystal were superb, 11 out of 10 in every way possible. We are pleased with the overall quality of everything except the drop zone. There are marks from the circular saw on the shelves and the where the lid was cut on the seat, cross cuts went beyond the corners as obviously a circular saw was use instead of a reciprocal saw, this “X” marks had to be filled. There is actually a nail splitting one of the shelves and the lid sticks. The cross cuts were filled in but the other issues persist. Post move in was pretty good but a bit less than stellar. Construction manager Clinton was very professional, nice, respectful and prompt during the build process including the walk through and most issues were addressed with great efficiency and satisfaction over the 3 days before settlement. After move in, the initial response to the final punch list by Lyndsey was excellent, but then the ball dropped as some items weren’t addressed by the contractors because, “They weren’t on the ticket”. Poor seal around front door was not addressed for this reason the technician from American Home Builders simply raised the threshold and did not addressed to play in the door that causes a howling with the wind. I’ve reached out to Lyndsey twice by email for follow up over about 5-7 days and have not heard back. Perhaps there is a good reason such as she may be on PTO. If that’s the case, most companies have an automated email response stating such. In that way the homeowner would at least know the message was received, Other contractors were excellent and addressed issues promptly and fully. Luigi with the garage doors, the rep from the HVAC company and the drywall and paint folks were incredible! We love our new home and would highly recommend Pulte and Del Webb. ... More

It was a smooth process building and buying our home. Community is great