I'm writing this review because we love our home and its location. To see Deer, Sandhill Cranes, Egrets, Bunnies, a lot of Birds and other creatures that share the same Preserve, makes a beautiful sight and the love of nature. This is the best home we've ever had, and it always feels good to be HOME!

Del Webb responded:
Thank you for sharing your feedback. We're delighted to hear that you have been loving your new home and it's location, including all the animals surrounding! It's wonderful to know that you feel this is the best home you've had! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 4

Pulte pulled it off!

Neil S.
Verified HomeBuyer
June 12, 2026
Clermont, FL

We made a life-changing decision to buy a Pulte home at Del Webb Minneola, and they made it as least stressful as possible. Kialey was our sales agent and she was amazing, and Perry was our site manager, who was also excellent. We did have a few snagging issues but I am sure these are common, and Pulte did work through them efficiently. We are now looking forward to enjoying our beautiful new home!

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that Kialey and Perry made your experience a smooth and seamless one! We're sorry to hear that you had some concerns but are glad to know they have been resolved. Congratulations on your new home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great neighborhood but the quality needs some work

Michael K.
Verified HomeBuyer
June 11, 2026
Greenville, SC

We are excited to be part of this community. The amenities will be amazing when everything is up and running The team was not prepared for the amount of interest in the neighborhood. They need to slow down the sales and work on the quality.

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that you're excited to be apart of the community and to enjoy the amenities once they are open! We also appreciate your candid comments regarding quality and the pace of growth, and we value you taking the time to share your perspective. ^KH delwebb ...

Total Score 3

Quality 3

Trustworthiness 4

Responsiveness 4

Excellent buying experience!

Catherine R.
Verified HomeBuyer
June 11, 2026
Ocala, FL

Love the walk thru with Frank and Debbie. So efficient. Got all my answers. Very professional.

Del Webb responded:
Thank you for sharing your experience with us! We're glad to hear that Frank and Debbie provided a great experience for you and answered all of your questions! Wishing you many happy years ahead in your home! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Mystique

John B.
Verified HomeBuyer
June 10, 2026
Milford, MI

More like a mystery. So much information was left out or not disclosed. Workmanship was rushed, sloppy and considered finished when so many small details were not completed. Concrete is visibly bad all around from day one. Materials are builder grade at best and a premium is charged for non- premium upgrades. You pay $65k extra for a walkout basement. Not happy with Pulte construction - they are not builders. Hire mostly latino workers and they are sloppy (clean up is not in their vocabulary). Value for your money is poor. Sorry Del Webb for the lack of confidence but you asked for it.

Del Webb responded:
Thank you for sharing your feedback with us. We’re truly sorry to hear your experience did not meet expectations, particularly regarding communication, workmanship, materials, and overall value. We would like to escalate your concerns for further review and help your experience in anyway, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 3

Quality 2

Trustworthiness 2

Responsiveness 1

Great experience

Jeffrey P.
Verified HomeBuyer
June 10, 2026
Rogers, MN

It was a good experience, but there was confusion on the cash back offer if financing with Pulte. Also, too many email communications from various areas of Pulte.

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience but are sorry to learn about the confusion caused during the financial process. We appreciate your insights as we are always looking for ways to improve our processes. ^KH delwebb

Total Score 3

Quality 5

Trustworthiness 3

Responsiveness 5

Last & Forever

Robert N.
Verified HomeBuyer
June 10, 2026
Georgetown, TX

We just moved into our 10th home (4th new build) and it has been a very positive experience from start to finish. The finished product exceeded our expectations in a number of areas. We have had some of our new neighbors tell us that they think ours is the best looking home in the neighborhood - and we agree!

Del Webb responded:
Thank you for sharing your feedback with us. We're thrilled to hear that you had a positive experience from start to finish especially having prior new build experiences! It’s wonderful to know your home exceeded expectations and that you’re receiving compliments from your neighbors. Congratulations on your new beautiful home! ^KH delwebb ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Quality built homes with reasonable prices

Thad B.
Verified HomeBuyer
June 10, 2026
NEW BRAUNFELS, TX

There is no doubt, this is a quality built house. There are a couple of things I feel should be improved upon. (1) I have a double car garage however, the garage is too short and too narrow, I can barely fit my Lexus LS 2200 (which is not a large vehicle by any stretch) in the garage; And for two vehicles to fit, we are constantly banging the doors against each other--we need longer and wider garages. (2) The second and third things are: no storage space (like overhead in the garage or anywhere in the house). Every house should have storage space. And the third thing, in my case, there's ...

Del Webb responded:
Thank you for taking the time to share your feedback with us. We’re glad to hear you feel your home is well built, and we appreciate you taking the time to share your thoughts on garage space, storage options, and bathroom cabinetry. Feedback like this helps us better understand what features are most important to homeowners, and we value you bringing these suggestions to our attention. ^KH delwebb ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Great experience!!

Daniel S.
Verified HomeBuyer
June 10, 2026
Mesquite, NV

From our first contact with Zac our salesman, Kyle our project manager to the walkthrough and post-closing follow up everyone was very informative and professional in the way the conducted business. We would recommend Pulte to anyone we know looking to buy in Mesquite Nevada.

Del Webb responded:
Thank you for sharing with us. We're thrilled to hear that you had a great experience from start to finish! It's wonderful to know that our team was informative and professional throughout each step of your process. We appreciate your kind words and your recommendation! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Excellent Design + Construction Experience from Start to Finish

Andrew H.
Verified HomeBuyer
June 10, 2026
Georgetown, TX

Couldn't be more happy with the overall design and construction experience. Every member of the team was beyond courteous and professional and truly cared about customer service. The only area of improvement we wished could have been a bit stronger was construction oversight as it related to the various subcontractors. Now that we've moved in and are able to observe the construction of other new homes in our neighborhood, there are many practices by subcontractors that aren't necessarily industry standard and that raises a concern regarding how the home will perform over time. ...

Del Webb responded:
Thank you for sharing your experience with us. We’re thrilled to hear how happy you were with the overall design and construction process and that our team provided such professional and attentive service throughout your journey! We appreciate you sharing your perspective. ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 5

Responsiveness 5

Timely however not the quality I expected.

Catherine D.
Verified HomeBuyer
June 09, 2026
Florence, AZ

The workmanship is not as good as we expected

Del Webb responded:
Thank you for sharing your feedback with us. We're truly sorry to hear that you're unhappy with the quality of your new home. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 3

Very disappointed

Timothy H.
Verified HomeBuyer
June 09, 2026
Hoschton, GA

I would not purchase another Del Web home. There are a lot of hidden charges and they are not flexible at making changes.

Del Webb responded:
Thank you for sharing your feedback with us. We’re sorry to hear your experience did not meet expectations, particularly regarding pricing throughout the process. We appreciate you taking the time to share your perspective. ^KH delwebb

Total Score 3

Quality 1

Trustworthiness 3

Responsiveness 2

Both home Pulte and Del Webb have wonderful reputations

Wendy K.
Verified HomeBuyer
June 09, 2026
Port Saint Lucie, FL

I bought a Del Webb home because of the builder and both Del Webb and Pultes reputation and I am very satisfied with a beautiful well built home. The entire team from start to finish with Kelly and Kalav have been very responsive and have done a wonderful job. Thank you all

Del Webb responded:
Thank you for sharing your experience with us. We're thrilled to hear that your enjoying your new home and that your experience lived up to your expectations! It's wonderful to know that Kelly and Kalav have been helpful and responsive throughout your process. Congratulations on your new home and welcome to the community! ^KH delwebb ...

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Overall, the experience was good. More emphasis on interior detail (i.e. trim installation, caulking, cleaning, etc.) could have been done.

Anonymous
Verified HomeBuyer
June 09, 2026
Lebanon, TN

Overall, the experience was good. More emphasis on interior detail (i.e. trim installation, caulking, cleaning, etc.) could have been done.

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that overall, you had a good experience with us! We appreciate your feedback on interior details and will share your comments with the appropriate team. ^KH delwebb

Total Score 5

Quality 3

Trustworthiness 4

Responsiveness 4

None

Anonymous
Verified HomeBuyer
June 09, 2026
Winter Garden, FL

The overall experience was not positive. The dues increased 22% from contract to closing. We specifically asked about dues and were told there was no pending increase. The grounds look bad…like HUD housing bad. Dead grass everywhere. Dead trees remain. Asked to cancel multiple times and were ghosted. Horrible experience- lots of regret.

Del Webb responded:
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand your frustration regarding the dues, community appearance, and communication throughout the process. We would like to escalate your concerns to our leadership team for their review, can you We’re sorry to hear about your experience and understand your frustration regarding the dues, community appearance, and communication throughout the process? Thank you again. ^KH delwebb ...

Total Score 1

Quality 3

Trustworthiness 2

Responsiveness 3

Dorrie

Richard C.
Verified HomeBuyer
June 09, 2026
Willis, TX

The buying experience was great. The construction quality and process, not so good.

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that your homebuying experience was a great one but sorry to hear about your concerns with the quality of your home. We'd appreciate the opportunity to learn more about your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 3

Quality 1

Trustworthiness 3

Responsiveness 3

Aaron was nice and helpful and Mike!

Laura D.
Verified HomeBuyer
June 09, 2026
Milford, MI

Elaine was the best experience I had with Del Webb she would get a 10! Your mortgage company gets a 0. Give the trades mor time to do work correctly on homes and you won’t be tearing up driveways, garages bathroom floors, the electrical boxes her are outrageous! All if them crookedness

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that you had a great experience while working with Elaine! However, we're sorry to hear about your experience with our mortgage team and the concerns you are experiencing. We'd like to make leadership aware of your concerns, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 1

Quality 2

Trustworthiness 3

Responsiveness 3

Good but could be better

Brian M.
Verified HomeBuyer
June 09, 2026
Georgetown, TX

We closed on our new home a couple of months ago and so far have been somewhat disappointed and frustrated. The closing process was stressful because we had an air conditioning repair issue come up shortly before closing. Del Webb has been good about communication and staying on top of the issue to get it resolved, but they still have not found a solution. I was also surprised to learn that our builder uses copper clad aluminum wiring in the home rather than standard copper. I wish someone would have disclosed that to me during the construction process. In fairness, our third party inspector ...

Del Webb responded:
Thank you for sharing your feedback. We’re truly sorry to hear about your experience, especially your concerns with the air conditioning and the lack of resolution. We'd like to escalate this to our team for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? delwebb ...

Total Score 3

Quality 3

Trustworthiness 3

Responsiveness 4

Great home

Angela K.
Verified HomeBuyer
June 09, 2026
Georgetown, TX

My experience with Pulte has been great. My construction manager kept me in the loop and the warranty department is excellent. Would highly recommend.

Del Webb responded:
Thank you for sharing your feedback with us. We're thrilled to hear that your experience thus far has been a great! We appreciate your kind words and your recommendation! ^KH delwebb

Total Score 5

Quality 4

Trustworthiness 4

Responsiveness 5

Join J

John J.
Verified HomeBuyer
June 09, 2026
Georgetown, TX

Salesperson was very knowledgeable and helpful throughout. (Adam). Builder rep (Ben) was also knowledgeable, helpful, and answered all of my questions.

Del Webb responded:
Thank you for sharing your feedback with us. We're glad to hear that Adam and Ben helped make your experience such a positive one! It's great to know that they were helpful and responsive throughout your process. Congratulations on your new home and welcome to the community! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

Good realtor. Issues with house itself

Anonymous
Verified HomeBuyer
June 08, 2026
Okatie, SC

Multiple visits required to do repairs and replacements after move in.

Del Webb responded:
Thank you for sharing your feedback. We're sorry to hear that you experienced concerns with your home since moving in. If there are still unaddressed concerns, we'd like to learn more about them and help, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 3

Quality 2

Trustworthiness 3

Responsiveness 3

Let the buyer beware!

Emily S.
Verified HomeBuyer
June 01, 2026
Belmont, NC

The experience consists of being nickeled and dined to death- everything including doorknobs is an upgrade. The doors sat in the mud and were covered in red clay. The grading pitch is so steep I can't walk around the house. The windows are so cheap there is no ledge to raise them, and of course only open bottom up. Fifth house I have owned and by far the worst. I was taken advantage of coming from out of state and would advise watching more carefully and white glove test every wall and surface. The place was filthy at settlement.

Del Webb responded:
Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations and that you encountered concerns regarding your homesite, home finishes, and the condition of the home at closing. We would like to escalate your concerns to leadership for further review, can you please email customersupport@pultegroup.com with a brief summary of your concerns along with your address and contact information? Thank you again. ^KH delwebb ...

Total Score 2

Quality 2

Trustworthiness 2

Responsiveness 5

Do not buy here

Dorothy F.
Verified HomeBuyer
May 30, 2026
Mesquite, NV

I was told wrong where the sun goes down on my house. it now covers my whole house in the afternoon. Extremely hot. I was also not told the truth about there HOA payments which I am going to get straightened out this week

Del Webb responded:
Thank you for sharing your experience with us. We're truly sorry to hear about the miscommunication throughout your process and appreciate you bringing this to our attention. ^KH delwebb

Total Score 2

Quality 3

Trustworthiness 1

Responsiveness 2

5/29/26

Scott W.
Verified HomeBuyer
May 29, 2026
Milford, MI

Initial buying experience was very helpful. Downside was the lot was not well marked when we chose and ended up surprised at the direction the back of the house faced. Should be better marked and clearer. Certain options were disappointing- example is lack of double hung window options. Deck options limited, especially when we pay for the railing that immediately comes off for an expansion. Meetings with the various managers thru the different phases was excellent and they were responsive to any issues. In particular, Tristen was fabulous as our final manager for closing and follow up on ...

Del Webb responded:
Thank you for taking the time to share your feedback. We’re glad to hear the homebuying process was helpful overall and that our team, especially Tristen, provided excellent communication and support throughout your process! We also appreciate your feedback regarding lot selection visibility, available design options, and paint finishes. Congratulations on your new home! ^KH delwebb ...

Total Score 4

Quality 4

Trustworthiness 5

Responsiveness 5

Good communication

Richard J.
Verified HomeBuyer
May 29, 2026
Buckeye, AZ

Working with Mark our salesman and Roby our building manager was great. The communication was great.

Del Webb responded:
Thank you for sharing your experience with us. We're delighted to hear that you had a great experience while working with Mark and Roby and that they provided great communication throughout! Congratulations on your new home and welcome to the community! ^KH delwebb

Total Score 5

Quality 5

Trustworthiness 5

Responsiveness 5

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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb

Customer Reviews

WE LOVE OUR HOME!

Pulte pulled it off!

Great neighborhood but the quality needs some work

Excellent buying experience!

Mystique

Great experience

Last & Forever

Quality built homes with reasonable prices

Great experience!!

Excellent Design + Construction Experience from Start to Finish

Timely however not the quality I expected.

Very disappointed

Both home Pulte and Del Webb have wonderful reputations

Overall, the experience was good. More emphasis on interior detail (i.e. trim installation, caulking, cleaning, etc.) could have been done.

None

Dorrie

Aaron was nice and helpful and Mike!

Good but could be better

Great home

Join J

Good realtor. Issues with house itself

Let the buyer beware!

Do not buy here

5/29/26

Good communication

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