Del Webb Reviews

We love Sun City, our lot selection and house. Terrible landscape and sod job. No gutters means beds wash out every time it rains.

In general terms, what they offer you at the time of sale is quite realistic with the final product. If I can make a constructive criticism, they should take more care with the contractors in charge of the painting finishes, in reality, they damage the work of the other contractors, painting door handles, switch plates and outlets, hinges, etc. For the rest, the materials used are of good quality, the houses are well insulated, thermally and acoustically, the finishes are in line with the price of the property. Finally, I think the response time for warranty tickets should be improved a little. Although they do respond and resolve, sometimes you have to wait more than a month for the resolution of a problem; This must be improved. ... More

Lisa at sales was amazing. Marvin the contract manager stayed on top of everything and ensured no big problems. It was a smooth transition. The loan department is a different story, worst experience we have ever had.

Bruce was awesome. No pressure. never felt rushed. great experience.

Our experience with Bruce, Frank, & Debbie have been wonderful.

From Sales to Close, working with Del Webb wildlight group has been an extremely positive experience. Our salesman, Lance, helped us through the selection process and worked with us every step of the way. Our building site manager, James, had exemplary customer service, was extremely knowledgeable, extremely responsive, and kept us informed, every step throughout the build process. I couldn’t be happier with the quality of my home. Moving to Del Webb. Wildlight is really the place to be if you want a great community, upscale services, and a beautiful quality home.

Wonderful experience we never built a house before but it was great. Kialle helped us from the start and garret made sure that the house was built with the changes that we wanted

From the start Carly was terrific and helped us along the way to closing. The last two building managers were great too. Everyone cared to make sure we were happy. Pulte is great as well as Del Webb.

Excellent. Great experience and helpful managers.

The minute I walked in and closed the door I got a sense for the quality. All the outside noise was suppressed, the floors gleamed beautifully and natural light radiated from the windows.

From the beginning until the day we were handed the keys our experience couldn't have been better .

When looking for a new home in our move from Arkansas to Texas, we quickly focused on Del Webb because of its reputation for building medium-sized, relatively affordable homes in master-planned, age-restricted communities. We wanted a quality build, minimal yard maintenance, on one level with some available amenities (pool, fitness center, etc.) in a neighborhood that would enforce maintenance and appearance standards to protect our home investment. Check, check, check, and check. The team we worked with from the initial visit to the Del Webb sales center, through the actual construction and financing phases, and now during the post-build follow-up has been uniformly outstanding. Our sales guy, Pete, provided answers to all our questions for several months (even after the sale was made). Construction supervisor Chad called us weekly to update us on progress, and address any concerns that arose. Since we moved in almost two months ago, Chris has responded quickly to identify and fix the inevitable small issues (landscape plants struggling, paint touch-ups, and more) that every new home has. We have been very happy with the experience the Del Webb/Pulte Homes team has provided to date. We'd recommend this company to others without hesitation. ... More

For the very beginning Lori and I knew that delwell would be right for us. Absolutely awesome pool and amenity center. Excellent restaurant. The build process was smooth without absolutely the best construction manager with Max Thompson. He got us through the entire process. Very responsive to our needs. Highly recommended. He made sure everything was done on time and with high quality. Home selection was exactly what we were looking for. Location of Del Webb was ideal.

We are delighted with our new house. The only suggestion would be to provide more guidance to the owners on how to register with the new service providers (gas, electricity, water and HOA).

Didn’t like the paint options, but over all workmanship of construction was very good.

Amazing community. The process was easy and enjoyable.

The entire process was transparent and we were included in each phase of the build. Our building supervisor gave us weekly updates and photos. We were impressed with the quality of the materials and the attention to detail. Our home was completed in 5 months. Post build. any issues were promptly addressed. We love our home and new community.

Nice experience. No major issues. Both sales and supervisor were on top of things. Very pleasant folks. Building time was short!

Our builder kept us informed of the progress from the day we met him. Very open to questions and requests. We lived 5 hours away so he sent us lots of pictures with his updates.

Helped us continued each phase of building

Some hiccups with minor installation issues with microwave, short closet door frame with less than 1/2" gap, a broken shower bar that fell when shower curtain is hung, missed linen closet ceiling paint jobs and hard to install Ring Doorbell. rain water flowing towards the front door side walk and wall. But overall the house is good. liked solid wall electric outlets, simple layout of floor plan, no leaks in bathroom plumbing, kitchen plumbing. Good amounts of electric outlets in every rooms and kitchen and garage. liked over sized garage room to store extra stuffs. solid mounting of outside spigot and electric outlets. Nice lawn, I missed watering first week and a half while moving in. no cracks in garage floor or driveway. Just wished, it would been much better, if there was options to select sunroom addition or floor, appliance selections. ... More

andrew shepard us though the bying process rhen Nathan oversaw the building of our new home. they were both patient, professional and a joy to work with.

This home building process is a well oiled machine. Sequences are in place to efficiently move things along. I wish they would provide the option of patios and screen cages to be included in a new build. Now you have to wait until after closing to start the project when you do not have local contacts. They planted a tree where my patio will go even though all personnel in sales, design center and construction mgr all knew of my planed enlarged patio and cage. They would not remove or relocate the tree.

Pulte was excellent to work with. Home completed ahead of schedule. Good overall quality with a few minor problems which were addressed timely. Would recommend Pulte highly.

I was extremely impressed with my Construction Manager, Tomas. He was very professional, trustworthy, responsive, and thorough while going through the Pre-Drywall and Final Inspection.