Del Webb Reviews

The staff in general were great to work with from beginning to end. The Purchase, closing and move in went smoothly. Everything went as promised. Several small issues post move, but all were taken care of in rapid fashion. Beware the basic paint option on the interior is not very good. Anything that rubs against it will leave a mark. Not the builders fault, we chose to lower cost option. Ton's of little details to be aware of but everyone has been very helpful. There are deadlines to have your back yard landscaping complete. You must turn in the detailed plans 3 months from closing date and complete the project in 6 Months, which could be a problem for someone on a tight budget. Overall the experience was good and we are satisfied thus far. ... More

Slick and efficient from Sales person to closing.

Kialey did an excellent job during the hole buying/selling process. She was always very helpful and supportive in her job.

I have had an overall great experience both shopping for & purchasing my new house. I very pleased with with the home itself. Great attention was paid to the details.

While my experience was phenomenal, the Pulte organization has placed their best professionals at this project. Trisha, our sales rep is like no other I met at any other development I considered. She really cares about her clients. Nancy the design professional was an absolute joy. Garrett, the Contstructon Manager was unbelievable. His ability to maintain JIT phases on multiple homes being built is outstanding. I would have liked a higher quality of windows and the landscaping and gardens (included in our home) is very disappointing. Two shubs were dying when we took possession and most of the others are in a state of failure. ... More

We are very happy with our new home so far.

Jordan made videos for me to review maintenance and upkeep procedures. Patient. Kind. Helpful.

We loved working with Art, Donna, Caleb and Paul!! Our Customer Experience rep, Sarah, has been incredible since we moved in!!

Visited Sun City in May and designed a home to be built. By the time the decision was finalized we were in a big time crunch but Adam got us a very well accessorized home under our budget. It was an overall great experience.

Sales were exceptional, as should be expected. Sales is still extremely helpful. Construction manager great and very personable, beyond knowledgeable and a quick thinker to correct issues. Still developing relationship with warranty department but it seems they are more of a go between with sub contractor where I still need to be involved. Work in progress.

Our experience with the build and move-in to our villa at the Del Webb Montebello property has been positive, overall. The Customer Care team on the property has been excellent in terms of communication and setting up repairs of interior and exterior issues. There are a few issues on the exterior that we were told were part of the design and couldn’t be changed by the builder. This is predominantly gutters and downspouts, which may result in our having to fix at our cost. Our contractor/builder contact was very helpful, but there was too much to cover in one walk-through. Several walk-throughs prior to moving in would have been helpful to catch all the punch list items. We might have seen more detail. Overall, we are happy with our Montebello Villa. ... More

The entire team helps to make the experience a pleasant one.

I enjoyed a seamless design and building experience. Del Webb has hired very knowlegeable and staff from the sales manager to construction manager and every staff person is very conscientious.

In December my husband and I decided to move from Jacksonville to Port Saint Lucie Florida. We toured many communities and chose Del Webb in Tradition for many reasons. They began with our sales consultant Ryan. He was very personable and he made us feel comfortable with the process. Ryan was extremely knowledgeable about the community and construction procedures. He was able to guide us to the right model and layout to best suit our needs. He was able to answer all of our questions regarding options and cost factors. We felt confident about all of our decisions and we enjoyed the regular updates Ryan sent us during the home construction. The entire team including Ryan, Stacy, Luis and all of the construction tradesmen and managers did everything possible to complete the home ahead of schedule for us. We love our new Del Webb home and we are looking forward to settling in and making new friends with our new neighbors! Thank you to the Del Webb team! ... More

I can only say positive things about the construction of my home.

We loved stone creek and the homes offered in our price range. We had a fantastic realtor and SC salesman. I didn’t understand the lot sizes and location choices before jumping the gun and buying. After they started building I found out there wasn’t enough room to install the pool I desperately wanted. Our salesman knew that’s all I wanted. He told us we could fit a pool. I now know his idea of a pool and mine are totally different. So be careful and ask the right questions like sizes.

The house has warranty on everything.

Our project manager did an excellent job and worked with us the entire way. Felt like I could trust him when I was not around. He was super responsive to my concerns and questions and made sure that every detail was addressed especially at the end of the build. Morgan is an excellent Project Manager!

Overall Pulte did an excellent job. However, upgrades were overpriced and wire shelves in the closets are unacceptable at this price point.

Response to inquiries were prompt and construction manager has a high work ethic to insure the home met all quality inspections on time.

Alec and Jeff are awesome to work with.

We were hesitant to start a new home build remotely but felt confident in Del Webb and the staff to take a risk. We were completely informed, each step was described then executed flawlessly. We were sent many photos and were informed of milestones so that we could plan in advance for trips to meet or simply look at our new home. It was a great experience with timelines met and no problems. We are in our home now for about 3 weeks. We have had 3 minor issues which were resolved almost immediately, but could have been avoided with a specific quality check. Our team has been outstanding, Paul, Blue, Kristine, and Markies. They are knowledgeable, helpful, and responsive. We love our home! The only thing that could have been better is to have more paint choices besides flat or satin. We chose satin and it doesn’t hold up well and needs a ton of touch up, which could have been avoided by being able to choose eggshell. Also, the baseboards would look better if installed AFTER installing tile rather than before; same paint issue. ... More

Home was delivered when promised. Max is very responsive to all questions and problems during and after delivery.

Angela from the sales team and Chase & Dawnyel from the build team were exceptional. Not be able to converse with the pre-drywall project manager was the only area which should be addressed.

Sale was great so pleased with the staff. The few problems I have had they fixed immediately, very professional. I love my new home!