Del Webb Reviews

Pulte's team pulled together and resolved a disaster and turned it into a wonderful experience. I bought my first Pulte home in 1979 and I would buy Pulte again but this is my forever home. I would recommend Pulte to anyone who was in the market for a new home.

I was living 6 hours from the community during the construction of my home. My site superintendent, Chris did a fantastic job of keeping me updated every step of the way! Once I was moved in, the quality and attention to detail was evident. I’m very pleased with my experience with Del Webb and my new home!

We are very pleased with our new Del Webb home. Our Construction manager Daniel was very knowledgeable,professional and responsive every step of the way. The build process went smooth and quickly.

As this was our first time building a new home, we were quite apprehensive, especially after reading some of the reviews. When we had our first meeting with the Construction Manager Mike R, all of our fears were allayed. We went into the building process with much more confidence. Since we were renting in Sun City Hilton Head, we would visit our homesite every week. It was fascinating to see our new home during the construction process. When we had the first County inspection for pre drywall, Mike R explained in detail what needed to be corrected. We passed the next inspection and it was smooth sailing from there to the completion. Mike R was there during our Celebration meeting the day before closing and walked us through the house explaining everything in detail. We closed with no issues and have been in our new home for a month now. We absolutely LOVE our new home. Thank you so much Mike R for everything you did for us!!! ... More

Construction supervisor was great and punctual.

Our building supervisor was great to work with

Our experience with the whole process in selecting our model, talking with our sales rep, Design team, Building Manager in charge of the completion of our home was great. They were very helpful,, patient with all our questions and concerns . Moving, from out of state to a brand new area is very stressful and they helped us through the whole experience to feel comfortable and confident . Still trying to maneuver through an entire new section that is under construction , the only downfall in it all, but looking forward to seeing it all come to completion.

Very little if any quality control - no follow up of contractors or subs. Walls way off, windows bowed to the max, expensive floors destroyed by not being covered up and many trades trapzing in with little care. Walls sprayed that look like milk was applied rather than paint. No semi in baths or kitchen. Garage not painted. Locks that don't open. Walk in showers with rain head above and so crooked it was dumb. Kitchen island a complete mess. Home not cleaned well at all upon turning over of keys. Second garage door inoperable. What is worse... everyone and i mean everyone has nothing good to say about their construction. Electrical plates so crooked it's ridiculous. Love the design of the home, will get through this, but i would never ever buy anything again from Pulte. It's been truly awful. ... More

We looked at four other condominiums in the area of Oxford and Seymour. It didn't take long for us to make an offer.

Overall standards for pulte homes have gone down.

The entire experience was easy and stress free thanks to the construction manager Ben

Our home was finished and ready for occupancy a week before it was promised. I have never heard of that happening before to me or any of my friends. It is well built and the few things that needed fixed were minor issues.

The buying experience was not stressful. The quality of the house is awesome. Del Webb has their processes down, construction, sales, design center, financing and closing. Well done.

The sales person, Theresa, was awesome keeping me updated on the building process. I love the floor plan and the corner lot was a good choice. The kitchen cabinets were not the best quality, the stain chips off easily. No cement walkway to pull out trash pails. Have to run over the plants to get them out. Other than that I love the house! The amenities are wonderful! Resort style living!

Darren, our sales agent, was very thorough and extremely responsive. He would respond or reach out even on his days off. You can trust Darren to do exactly what he says. Our builder, Mark, is top notch and stayed with us, in tight communication, throughout the process and even beyond as he stopped by yesterday which was a full month past closing. Pulte makes a very high quality home and we love Del Webb and the amenities offered. Make this place your home, you will not regret it!

The whole experience with Pulte was very pleasant. From the initial sales process with Ross, who was incredibly helpful, to Tina in the mortgage and financial aspect, who was very patient, accessible and also helpful, to Niko in the construction area who went out of his way to make sure I was completely satisfied with the resolution of any issues. They all were marvelous and I am very happy in my new home. It has been a great experience.

We wish that Pulte,would have been more flexible with our closing date. It seems everything had to be by Pulte rules. The outside paint job on my home was terribly substandard hopefully it will be corrected for future home buyers.

Working with the Pulte team was easy and enjoyable, Darren, Paul, Alyssa and Ryan all are great to work with, responsive to our needs and communicate promptly. Overall we are very satisfied with the quality of the home and the workmanship, but a bit disappointed in some of the quality of the upgrade items in the home. We added a lot of upgrades about 35% of the base home price, and some of these upgrades were not as expected. Other finishes are fabulous but costly. We are happy to be in our home and expect to enjoy our life here in the community. So I would give our overall a 4.9 out of 5.

Our sales agent, Jeff and construction manager, Chris were very professional and responsive throughout the construction process.

It was great experience working with the sales team, design center and building manager. The mortgage folks were also very helpful.

My wife purchased a new home in Del Webb in 2020. We were not married at that time. When we decided to marry I made the decision to build a new home in E Town. The sales experience was good and the associate was great throughout the build. I did feel pressured to start the build after being told there was plenty of time to sell my existing home. We already lived in DW so we visited the new house site almost every day. Early on we had issues with communication with our construction manager however that improved. We also reached out to the design team on a question and they never responded back to us. We found numerous issues with the sheetrock and trim and pointed them out. Once we moved into our new house we found numerous issue’s that needed to be addressed. I could list the items but there are too many to list in my review. So far the customer care team is working with us. I feel like Pulte rushes the construction of homes which causes issues with fit and overall quality. I built a new home in 1996 and had zero issues after completing the house. The language barrier is a huge issue as most of the workers don’t speak English. The construction crews leave trash everywhere inside and out of the houses. I will say that we love the new house and hope that unseen things don’t pop up after our warranty. We see issues all the time with other home owners in our neighborhood on social media. I think for what we paid $650k the house should have a higher quality construction. ... More

Truly grateful for the Del Webb team for making our dream come true! We absolutely love our new home!!! Must give a shout out to Trisha, Garrett and the team, true professionals!! We are truly blessed!!

First and foremost, the sub-contractors are/were sloppy with their work ethics with NO pride in their work skills. The upper management never had a pulse on what actually was going on with the project. We are very hesitant to pursue another venture with this developer. Now we will see if their follow-up will rise to the occasion, as they promised, to fix what the contractors did not complete the first time.

First rate experience from the sales and design to the excellent progress updates from our construction manager Ben. We cannot say enough about the excellent work done to complete our home

Framing was sub standard to begin with and therefore all trim and finish work was fudged. Worksite was absolutely filthy and lots of damage occured as a result such as a cracked tub Landscaping particularly sod is very poor not only quality but application. Drainage is also a big issue