Del Webb Reviews

From Sales to Close, working with Del Webb wildlight group has been an extremely positive experience. Our salesman, Lance, helped us through the selection process and worked with us every step of the way. Our building site manager, James, had exemplary customer service, was extremely knowledgeable, extremely responsive, and kept us informed, every step throughout the build process. I couldn’t be happier with the quality of my home. Moving to Del Webb. Wildlight is really the place to be if you want a great community, upscale services, and a beautiful quality home.

Wonderful experience we never built a house before but it was great. Kialle helped us from the start and garret made sure that the house was built with the changes that we wanted

Thomas did a wonderful job guiding me through the building of my new home! He listened to my concerns & went above & beyond to make sure everything was perfect!!!!

Buying was fantastic with Alex and she helped me all along the way. The closing Dept. was a nightmare. They need to be better trained. Johnathan was very pleasant to work with and kept in touch as to what was happening as I lived else where. Overall the experience was quite good.

Generally found the building process satisfying, staff worked well with us

For the money, quality of build and community you can’t go wrong.

Make sure that the house has been cleaned thoroughly before you move in.

From the start Carly was terrific and helped us along the way to closing. The last two building managers were great too. Everyone cared to make sure we were happy. Pulte is great as well as Del Webb.

Excellent. Great experience and helpful managers.

Danny the construction manager provided weekly updates, some times with pictures. He was very responsive during the final walk through. General questions were answered promptly by the sales team.

The minute I walked in and closed the door I got a sense for the quality. All the outside noise was suppressed, the floors gleamed beautifully and natural light radiated from the windows.

From the beginning until the day we were handed the keys our experience couldn't have been better .

It was a pleasure to work with our construction coordinator. He did an outstanding job keeping us informed as well as making we understood the construction process.

Pulte's team is helpful, responsive, collaborative... The vendors that they have on site are hit or miss. You sometimes get a great team who are experienced and thorough, and other times you get workers who miss the mark. The vendors' quality control is hit or miss, they aren't always concerned with excellence, but rather, get the job done. Regardless, Pulte's team hears your concerns and does all they can to make you happy in the end. I feel that the Pulte team addresses issues that you bring to their attention and pulls in the vendors to ensure that you get a quality home in the end. The building process was stressful. Hire your own independent inspector and make sure that you inspect pre-dry wall and pre-closing. Have an independent realtor who is familiar with new home construction. We learned so much through our realtor and felt as though she protected our best interests by helping us to be informed buyers. We couldn't have done it without the help of Jay from 2020 Inspection and our realtor, Heather from Corcoran Connect. They are superstars in their field. ... More

When looking for a new home in our move from Arkansas to Texas, we quickly focused on Del Webb because of its reputation for building medium-sized, relatively affordable homes in master-planned, age-restricted communities. We wanted a quality build, minimal yard maintenance, on one level with some available amenities (pool, fitness center, etc.) in a neighborhood that would enforce maintenance and appearance standards to protect our home investment. Check, check, check, and check. The team we worked with from the initial visit to the Del Webb sales center, through the actual construction and financing phases, and now during the post-build follow-up has been uniformly outstanding. Our sales guy, Pete, provided answers to all our questions for several months (even after the sale was made). Construction supervisor Chad called us weekly to update us on progress, and address any concerns that arose. Since we moved in almost two months ago, Chris has responded quickly to identify and fix the inevitable small issues (landscape plants struggling, paint touch-ups, and more) that every new home has. We have been very happy with the experience the Del Webb/Pulte Homes team has provided to date. We'd recommend this company to others without hesitation. ... More

For the very beginning Lori and I knew that delwell would be right for us. Absolutely awesome pool and amenity center. Excellent restaurant. The build process was smooth without absolutely the best construction manager with Max Thompson. He got us through the entire process. Very responsive to our needs. Highly recommended. He made sure everything was done on time and with high quality. Home selection was exactly what we were looking for. Location of Del Webb was ideal.

Purchasing our new home was a very smooth process. From the picking of materials to the construction phase, to the closing.

We are delighted with our new house. The only suggestion would be to provide more guidance to the owners on how to register with the new service providers (gas, electricity, water and HOA).

I backed out of a home, build and switched to a spec home that needed to close on with an attend a timeframe. The team did incredible job finishing up the house as quickly as possible to meet my deadline. I purchased the only home available to meet my immediate needs. I do not have a full experience to share about the building process and sales process.

Everyone involved in the entire process of buying the home were very helpful

Didn’t like the paint options, but over all workmanship of construction was very good.

Great response time, love the neighborhood

The Ocala area offers excellent value. Del Webb offers abundant amenities. Pulte builds a quality home. We have had some issues with warrantee responsiveness as the subs are maxed out with new construction that repairs get the back burner.

Pulte customer service is 110%!!! Pulte sub contractors and quality of workmanship is 75%. I feel like they hire the cheapest subcontractors which include people who have zero experience and no supervision so therefore some things are built extremely well and others are not. Have already had issues with our AC, hot water and major issues with landscape company that pulte hired. Overall I like the home itself and amazing customer service thru the buying process but Pultes above average reputation is no where near what it was 30 years ago. I'm disappointed by that because I went with a "name brand" builder and paid $100k more for a Pulte home over other cheaper options in the same area. ... More

We bought a winter home in Mesquite. The buying process was very easy, the visit to the design center was enjoyable and thorough. Zac was awesome as our sales rep and after-purchase go-to guy. He’s been very helpful since we live far away. I’ve been very pleased with Daryl, who is the service manager. We’ve had a couple of minor issues with the house and Daryl has been on top of things, no delays. Overall, the experience has been great!