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Del Webb Reviews

What Homeowners Have to Say About Del Webb.

Del Webb has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 4 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Del Webb 9521 homeowner reviews to learn why they are the right team to build your new home.

Del Webb

has 4 out of 5 stars overall

9521 Reviews

Ratings by Category

Overall 4

Quality 3.8

Trustworthiness 4

Responsiveness 3.8

Customer Reviews

Was Kept up to date with regular photos.

  • Marie M.
  • Verified HomeBuyer
  • December 20, 2023
  • HENDERSON, NV

One of the first things I wanted done from the initial visit to the models was to be plumbed for solar…It was NOT plumbed for solar! Poor painting on front door as well as interior. “Gunk” on the tile floor that I cannot remove. Unhappy withe the space under all doors.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

We had a great sales manager, Steve, and construction lead, Al.

  • James C.
  • Verified HomeBuyer
  • December 20, 2023
  • Fulshear, TX

The process was very efficient. Al kept us informed of all the steps during the construction.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Del Webb Lake Las Vegas is a great place to live

  • Neil T.
  • Verified HomeBuyer
  • December 20, 2023
  • HENDERSON, NV

We love our new home and working with Darren in the sales office and Paul during construction has been wonderful. We look forward to settling into the community and enjoying everything Del Webb has to offer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

We love our new home

  • Manuel S.
  • Verified HomeBuyer
  • December 20, 2023
  • Buckeye, AZ

Its a great new home

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Sales person was very good.

  • Steve P.
  • Verified HomeBuyer
  • December 20, 2023
  • Buckeye, AZ

Way good overall experience. Construction manager Zack was good. Little disappointed in granite countertops and Pulte response to my concerns.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Daniel was a wonderful resource for everything going on and ongoing issues!

  • Carol D.
  • Verified HomeBuyer
  • December 20, 2023
  • GREENSBORO, GA

We love our new home. We have encountered very few issues and each problem has been immediately addressed.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • December 20, 2023
  • Rancho Mirage, CA

Everything from the purchase process to the final walk-through and handing-over of the keys was top notch. We enjoy our new home more and more each day. 5 out of 5 stars!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Daniel was great at communicating.

  • Kathy M.
  • Verified HomeBuyer
  • December 20, 2023
  • GREENSBORO, GA

The layout of the home is nice! The paint choices were undesirable and very limited. I had the inside completely redone after closing. The trim work is very poorly done. My heat did not work first day inside. The system had to be rewired. The price is much too high for the quality of the design choices, some look so cheaply done.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Working thru the General Contractors Manager, Brent. Brent was extremely, professional, responsive, thorough and a gentleman to work with. He is a important asset to the Poulte/Dell Webb Team

  • Lawrence G.
  • Verified HomeBuyer
  • December 20, 2023
  • Rancho Mirage, CA

Contractor Manager is very Knowledgeable and a a pleasure to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am in love with my new home!

  • Jacquelyn T.
  • Verified HomeBuyer
  • December 20, 2023
  • Hoschton, GA

The entire experience was flawless.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Building manager was great to work with

  • Sean S.
  • Verified HomeBuyer
  • December 20, 2023
  • Ponte Vedra, FL

Nathan was an excellent building manager.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Pulte Group has been Fantastic!

  • Matthew H.
  • Verified HomeBuyer
  • December 20, 2023
  • Rancho Mirage, CA

The Pulte group of companies made our buying experience SOOO much easier, less complicated. Having the Builder/Seller, the Mortgage, and the Insurer under a single umbrella is the cornerstone of the Pulte Group approach. I cant say enough and am so grateful for the team at Pulte Mortgage - Amber and Frederick are simply Rock Stars! Kelly @ Pulte Insurance is super efficient; Kim and Brent onsite are always responsive and knowledgeable. Cant envision how it could be better!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good experience

  • Norman C.
  • Verified HomeBuyer
  • December 20, 2023
  • Clayton, NC

Overall a good experience. Being a brand new community, I feel like the “support services” are slowly catching up to the standard that Del Webb promotes in their website and materials (punch list items before and after closing, maintenance of community for existing homeowners as new homes are being built, etc.) Great experience with Sales team and our Construction Manager.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Happy snow birds

  • Donald K.
  • Verified HomeBuyer
  • December 20, 2023
  • Buckeye, AZ

Everything went perfect from walk through to signing paper work to moving in..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I am disappointed in the quality of the interior finish work.

  • Gary K.
  • Verified HomeBuyer
  • December 20, 2023
  • Westfield, IN

The house would be so much better if the finish work was better….much better. Ethan, the construction manager is a fantastic rep for your company and is currently addressing the many issues with the workmanship. Some of the finish work on the interior is so bad that it would be laughable in my home state of Wisconsin. Where is the pride of a quality finished product? However, we are working through the issues and are enjoying the things that were done correctly. I am not a person who has ever taken the time to write a review like this, but I believe that your company can learn from it and ...

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 5

Updates were provided weekly and all questions were answered promptly.

  • James E.
  • Verified HomeBuyer
  • December 20, 2023
  • GREENSBORO, GA

So far, I have enjoyed my new home. Seems to be of good quality and the neighborhood has many amenities. The HOA is taking some getting used to although they were very responsive on my first request. First home I've owned in 43 years where I do not have control over what I can do from a landscape and decoration standpoint. But I knew that going in.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Jason and his Team Exceeded Expectations

  • Dale G.
  • Verified HomeBuyer
  • December 20, 2023
  • Rancho Mirage, CA

There is something to be said about experiencing the building process of your home from framing through finish. It is yet another to have the superintendent thoughtfully point out every detail of what is inside the walls. Jason and his team did this and more as we hit every mile stone in the journey whether we had questions or requests each was met with a smile and proudly completed. We could not be happier, as we know we live in a quality home built by quality people. Bravo to Jason, Brent, Chad and all! Thank you!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Debbie....Bridget...Eric...

  • Ronald M.
  • Verified HomeBuyer
  • December 20, 2023
  • Haymarket, VA

Very nice and helpful people. Debbie. Bridget. Eric. They super. Give them 7 stars.. Good company employees.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sloppy and rushed

  • Gregory C.
  • Verified HomeBuyer
  • December 20, 2023
  • Rancho Mirage, CA

What a poor experience buying this new home. The home was stock inventory, so it was finished when I saw it. The builder ignored it for the 40 day escrow, didn't perform any repairs/fixes from the walk through until the closing day, didn't finish the repairs and is not responding to many outstanding issues. The home was never properly cleaned, the windows are dirty. Overall, the experience from Del Webb is poor and low quality.

Del Webb responded:
We're sorry we haven't lived up to our goal of delivering an excellent home buying experience for you, but we're very appreciative that you took the time to leave this feedback as it is invaluable in helping us improve. If there is anything else you'd like to share with us, or any issues we can help address, we're always reachable at customersupport@pultegroup.com. ^AF ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

We Love Our New Del Webb Home

  • Richard N.
  • Verified HomeBuyer
  • December 20, 2023
  • Fuquay Varina, NC

Our experience with the purchase and building of our Del Webb home was a very positive one. We began the process in April 2023 and were given an estimated completion date of November - December 2023. We closed in mid-November.. At each stage of the process, the Pulte Team Members were very friendly, helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Closing was OK pgp title had a phone number that did not work

  • Richard B.
  • Verified HomeBuyer
  • December 20, 2023
  • Kissimmee, FL

Many of the items in the home were not luxury items. Low end appliances. The model showed what you could get but during the sale it was stated everything was already bought. You could not change unless you paid more. After moving in there were many details that needed to be repaired/replaced. One month later still waiting for repairs.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Interesting

  • Joann W.
  • Verified HomeBuyer
  • December 20, 2023
  • Buckeye, AZ

This is my 1st buying a new build and what an experience, I was not coached or didn’t have help in decision making or missed things that were very important, lesson learned, but overall very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience

  • Michael F.
  • Verified HomeBuyer
  • December 20, 2023
  • Corona, CA

We moved in about a month ago and we are very happy with our new home. Everyone on site was great and very helpful throughout the whole process.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Andrea

  • Andrea L.
  • Verified HomeBuyer
  • December 20, 2023
  • Summerville, SC

My husband and I had a perfect Experience from start to finish. Our project manager Keenan was absolutely incredible. We feel so lucky to have had him as a PM. We love our home and had absolutely not one issue that was not immediately addressed so therefore we had NO ISSUES AT ALL.!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Josh has been awesome, as was Jared while he was on our job. Both very knowledgeable and professional.

  • Joesph P.
  • Verified HomeBuyer
  • December 20, 2023
  • Westfield, IN

Josh has been awesome, as was Jared while he was on our job. Both very knowledgeable and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5