Del Webb Reviews

From dealing with Stephanie on the purchase, Stacy in the design center, and Mike our project manager everything was smooth and stress free. We came from a different local development and had the exact opposite experience there. It was a pleasure to deal with everyone along the way. My wife and I couldn't be happier. Thank you!!

Very easy home buying process. Construction timeline was accurate. High quality construction and responsive QC process

We were very hesitant to make this move but so far we are very happy. Hoping the amenities center is completed soon as that will be a large part of the reason we bought in this community.

We are very happy with our new home & community!

Steven our builder was very responsive to any and all concerns we had. I have experience in construction, and Steven was great to work with. Pulte has several builders I recommend if you are building in Del Webb Chateau Elan you ask for him by name.

Every step of the way, all concerned made the buying of my new home a great experience.

Vince was very helpful in the process

We had a great experience with Sales Rep (Bill) who was always engaged with us and kept us updated as to the progress of our home. Our Construction Manager (Cody) was fantastic after the previous Construction Manager had personal issues and dropped the ball several times leading to our home falling behind by 7 weeks. Cody did absolutely everything he possibly could to bring us as close to being on schedule as possible. Overall, Cody was phenomenal in getting us closed. Of course there are always minor issues post-closing and we're working with the Pulte team to resolve them. One item to note is that whoever does the final cleaning on the homes should be replaced since we had stained/dirty grout lines/tiles after the final cleaning. Again, Pulte is working to resolve this problem, but it should never have been a problem. Compared to the many builders that I've worked with as a mortgage lender, Pulte is outstanding when it comes to building a high quality home. ... More

In the beginning the process was a bit overwhelming but it was really easy because there are people to help all along the way.

We love our house and the options we chose. Our contacts through the build process were very helpful. Luke and Bryan provided the information we needed pre and post closing. Any minor issues we have had since closing have been responded to quickly and to our satisfaction. Lisa in customer service is wonderful. Great experience start to finish.

Overall a very good experience.

House completed well within the window that was promised.

We moved into our new Pulte home in a 55 plus community after moving to nashville from reading pennsylvania. The design and build process was the best we’ve experienced after having bought 5 new homes in our life! Completely transparent and beating the promised build schedule! Quality was all and more than meeting our expectations! Few issues were resolved quickly!

The house was built to our expectations and our head of building is great! We have had a few issues with the house after we moved in. The outside faucets leaked, the electrical in the garage keeps blowing the gfi outlet and our roof leaks. So far the roofers have come out and sprayed water on the roof. It didn’t leak where they sprayed so they said there was nothing they could do and left. That is why the rating is not a 5 across the board.

This is our 15th home purchase from various locations around the country. Del Webb has been our best overall purchasing experience.

Seamless and the sales rep was fantastic

The commitment and support we received from Caryn and Kelly was outstanding. Caryn was very kind and understanding, and always made herself available to answer questions and provide periodic updates. Kelly provided great communication and was attentive to our needs as he guided us through the construction process. We hope to have great memories here at Del Webb.

Our affinity for forward thinking floor plans and comfort led us to Toll Brothers and Pulte. We stumbled upon Pulte's Del Webb in December 2021 and fell in love with the community, thoughtful planning and amenities. The value is much greater here than in the Northeast corridor (NJ). We are very happy here.

The staff at Del Webb from the sales rep to our project manager were great. Always responding to our questions and concerns. Sales rep Debbie guided us through the process of selecting our options and was always there to help us. Our project manager Josh took us through the walk throughs and resolved any construction issue. Josh went above and beyond to help us. Not as impressed with the quality of workmanship, we are still finding issues, but as long as the staff are willing to resolve them, it will be fine.

Ease of picking out our home model, lot, and all the amenities. Nice experience.

Moving from CALIFORNIA here has been eventful, and trying. I think it has been and will be worth it. Pulte has made that as easy as it can be. Not perfect but good.

We love our house! Great quality, very fair price and we love being a part of the Del Webb community. The amenities are great. Our only frustration, was the way our realtor dealt with us every time there was an issue to work through (and we knew buying a new home was going to be some issues to work through). When problems/challenges came up, rather than try to explain things or walk through the options with us, we were basically told to take it or leave it. THREE separate times the option given to us was accept this or walk away and lose your 10% down payment. My spouse and I were both in sales. Take it or leave it is not a great way to do business. Again, love the house, love the neighborhood, loved the builder and loved our construction manager. The realtor, not so much. ... More

Love this house, We were a little concerned about the total build time. I know materials were a big issue but the delay couldn't have come at a worse time due to interest rate increases.

Happy home buyer! The builder knows how to communicate.

Great working with the whole team, wonderful experience, highly recommend this community and Pulte builders