Del Webb Reviews in Charleston, SC

From the moment we entered the sales office to the closing day (and beyond) a comfortable experience

Home is well constructed, everything about the home was explained and if any problems arise they say they will be there. The only problems we are having is with the appliances, dishwasher and refrigerator, which are being addressed at this time and looking forward to a satisfactory conclusion.

Excellent service but response to issues in the new home slow

Having Michael as the project manager was a blessing.

We are enjoying our new home and our development.

Wonderful company to buy from --- great sales, service and design!

Good experience! Keenan was great.

Our builder was exceptional and was with us every step of the way. However, we had and are still findimg a lot of touch up needed involving painting, missing door hinge, over painting on floors to dead sod outside. The lack of a mounting board or studs to secure our TV to the wall was very surprising given the fact that outlets were installed for the mounting on the wall of a TV. The common areas are very well maintained making living here a pleasure.

Our construction manager Foster FaceTimed us weekly during the construction process which gave us peace of mind building a home long distance.

Dana helped me all through the purchase process. She continued to follow up on all my questions. An asset to Pulte!

Punch list items have not been corrected.

Closing date was established months before and we closed that day.

WE were living 200 miles away during the building process, but were made to feel we were right there with regular updates. The range of design and finish options were terrific and we felt everyone on the Pulte team had our best interests in mind.

The layout is exactly what I needed.

From start to finish the Del Webb team has been open, accessible and responsive.

Jack and Henry were the best construction managers. They were both very responsive, professional, friendly and really went out of their way to go above and beyond in helping us in every way and giving us a comfortable move in experience..

Everyone involved in our buying experience was professional and easy to work with. Most issues we had were addressed in a timely manner.

Don’t expect a quick build because of the shortage of numerous building materials.

I am disappointed that a fairly significant issue pointed out during the inspection before drywall installation was not fixed. Now I think it is going to be a major issue when we go for our insertion and items needing attention.

The key issue was securing a top notch buyers agent. Lindsey was an amazing buyers agent.She and her team provided weekly updates and construction photos. She provided valuable assistance with securing our lot. The builders did a good job staying on schedule and procuring the building materials. Tough to judge workmanship issues since we have just moved into the home. The DW community is great. Amenity Center is top notch. Neighbors are fantastic. Although it has just been a little over a month, we are very pleased with our new home and community.

The construction manger was very helpful

Nice people. Their quality review process missed several items.

Needed more instructions on things like irrigation, etc

It was unfortunate that Berkeley County caused delays in issuing Permission to Occupy permits. This resulted in extensive delays for home owners to move into their homes. Del Webb continued to manage this issue and was very responsive to inquiries as to when the issue would be resolved.

They were responsive to my concerns