Del Webb Reviews in Charleston, SC

Our construction manager Foster FaceTimed us weekly during the construction process which gave us peace of mind building a home long distance.

The key issue was securing a top notch buyers agent. Lindsey was an amazing buyers agent.She and her team provided weekly updates and construction photos. She provided valuable assistance with securing our lot. The builders did a good job staying on schedule and procuring the building materials. Tough to judge workmanship issues since we have just moved into the home. The DW community is great. Amenity Center is top notch. Neighbors are fantastic. Although it has just been a little over a month, we are very pleased with our new home and community.

From the moment we entered the sales office to the closing day (and beyond) a comfortable experience

Dana helped me all through the purchase process. She continued to follow up on all my questions. An asset to Pulte!

Don’t expect a quick build because of the shortage of numerous building materials.

Punch list items have not been corrected.

The construction manger was very helpful

Home is well constructed, everything about the home was explained and if any problems arise they say they will be there. The only problems we are having is with the appliances, dishwasher and refrigerator, which are being addressed at this time and looking forward to a satisfactory conclusion.

Excellent service but response to issues in the new home slow

Nice people. Their quality review process missed several items.

Having Michael as the project manager was a blessing.

I am disappointed that a fairly significant issue pointed out during the inspection before drywall installation was not fixed. Now I think it is going to be a major issue when we go for our insertion and items needing attention.

We are enjoying our new home and our development.

Closing date was established months before and we closed that day.

WE were living 200 miles away during the building process, but were made to feel we were right there with regular updates. The range of design and finish options were terrific and we felt everyone on the Pulte team had our best interests in mind.

Wonderful company to buy from --- great sales, service and design!

The layout is exactly what I needed.

From start to finish the Del Webb team has been open, accessible and responsive.

Every choice one makes is a BIG $$ upgrade. Kitchen sink’s sprayer with a plastic hose. Awful. The laundry room all in one faucet and sprayer is much better than the kitchen. The light and vent fan controls over stove are so high I can’t reach them, so they’re not used. How is one to clean the huge MBR shower without having a handheld hose? The shower head is too high. Powder room sink is so small, soap bottle falls off. Time to use wide spread faucet and handles, and get rid of the cheap all in one type. Some wire closet rods are so high, I can’t reach them. Talking about those wire closet rods. Stop making your choices so obvious. The buying experience was great, the decor choices were not. To end on a positive note, the neighbors are great! ... More

Love the floor plans, place is very nice. Salesperson did give us some misinformation specifically that the water and sprinkler system are part of HOA and that the taxes would be 1900 per year. At closing we found out the irrigation system is our responsibility and the 1900 taxea is onlyy for first year the it goes up because the house was built. Would not of changed our minds but ho eaty took a hit.

We are happy with our home but have some unfinished landscape work and trim work that needs to be addressed, very difficult to get anyone to make it a priority or receive a schedule that they can meet. Waited four hours last week and contractors never showed and no communication from anyone.

Needed more instructions on things like irrigation, etc

We bought a new home that someone else designed. Dana was great at helping through the buying experience, Jack was excellent at getting the little things done that wouldn’t matter to most, and the warranty department is awesome. Freda at the front desk in the clubhouse is very helpful and truly cares about the residents.

Overall it was a pretty good experience. Our construction manger was prompt with requests and updates.

I was glad that I hired an independent home inspector to join at various phases of my home's construction. A number of quality flaws and irregular build practices were caught, and corrections were requested. Pulte did make the necessary corrections or explained why non-traditional methods were employed. I did find small spots of paint from the rolled ceiling on my bathroom counters and various walls. Concrete pavement could have been higher in quality and free of damage from ongoing construction. One section of side lawn shrubbery died off when one zone of my irrigation sprinklers had not been connected to power in the control box. ... More