Del Webb Reviews in Charleston, SC

The Quality of work is not the GREATEST! I don’t know but this company doesn’t do first time quality work. Even though they have warrantee repairs, no one should be paying this much for a home, that is not at its highest quality. I’m glad, I had home inspections performed, prior to me moving in, which caught some discrepancies.

The Pulte employee's were great to deal with. The sub-contractors do sub-par and sloppy work.

Our salesperson was absolutely fantastic and helpful. Our construction manager did a great job of communicating and working with us. As we got closer to our closing date, it felt like items were being rushed and now that we are in our home, there are items that still have to be taken care of, which is disappointing as we have to work around furniture and fixtures we have installed. We love our home and the model we chose along with the neighborhood. Open items should have been 99% complete prior to moving in, and NOT having to be 'corrected' now that we are here.

The key issue was securing a top notch buyers agent. Lindsey was an amazing buyers agent.She and her team provided weekly updates and construction photos. She provided valuable assistance with securing our lot. The builders did a good job staying on schedule and procuring the building materials. Tough to judge workmanship issues since we have just moved into the home. The DW community is great. Amenity Center is top notch. Neighbors are fantastic. Although it has just been a little over a month, we are very pleased with our new home and community.

The home is nice but would not give it a high quality rating. As an example there are many issues with the walls. There are nicks and pits in many places. On the hard woods it looks like a stain pen was use to cover up bad spots. And not used well at all. It looks like a kid used a marker on the floor. There are many examples where they cut corners. I just listed a few

From the moment we entered the sales office to the closing day (and beyond) a comfortable experience

Unfortunately, our build experience was not a good one. We remained optimistic to the end and even after closing, remain stuck with a lot of issues that were promised to be addressed months ago. We feel that subcontractors have no consistency and little experience and just slap the work together. The fixes aren't much better. As for the foreman, they are overworked and make many promises that they can't keep. They seem just as frustrated by having to take care of bad contractor work. Everyone wants to blame supply, but it's not a supply issue, it's a lack of work ethic and a lot of talk and no action behind the talk. Would never recommend anyone buying a Pulte Home anywhere again. ... More

Poor workmanship interior of home, dishwasher does not work, poor lawn. Etc..

Honestly I haven't met one person in Del Webb that has had a positive experience with outstanding issues that need to be addressed in their home. The comments leave me to wonder how long it will be before our issues are addressed.

Do not close on your house until EVERYTHING is complete. Do a in depth inspection. Look at the molding, check the dryer vent hookup, check light fixtures, outlets, etc

The builder, David, acknowledged any concerns that were presented to him, even though the punch list is minimal. I love my new home!

My sales agent was wonderful and had the perfect personality for her job. She kept me up-to-date on the construction and was most helpful. The construction manager was also helpful and for the most part kept me up-to-date. My negative experiences included the following: my closing date was moved three times requiring that I’ll reschedule movers, utility issues and also renegotiate my rental agreement where I was living prior to moving. When I arrived for my walk-through, painters were in the house, none of the kitchen appliances had been installed, and I was missing a number of pieces to complete woodwork. The punchlist has been huge with problems with getting workers to show up to do work. Also, my closing was delayed because there was no water sewer hook up and when I contacted that company a few days prior to closing they did not even have my address on their map and indicated that no application had been submitted for the water sewer hook up. I have never had these experiences with the other three homes I have had built in the past. All of these issues have made this process quite unpleasant even though I am very happy with the development and generally very happy with the quality of my home. It has just been a real mixed bag! ... More

We for the most part are pleased with our home, it’s amenities and location. There are still many unresolved issues and appointments to resolve cabinet concerns, carpet stains have not been honored. Waiting around for no shows has been very discouraging. Grading evaluations are pending as well as window alignment and truss gusset repair.

Dana helped me all through the purchase process. She continued to follow up on all my questions. An asset to Pulte!

Upon closing I came back to the house to find workers still working on finishing up some things. Submitted several items for repair to the portal and no real action has been taken to date and it has been almost one month.

Great Sales Rep, construction manager, once in home it is taking 2-3 weeks out to repair/replace items, in hindsight I would have not chosen certain upgrades, overall I love the house and am remaining patient for certain shortcomings to be addressed.

They are vertical integrated which can be a bonus depending on the team

you get zero paint options zero lighting options and zero options in a closet that reflect any type of quality to a homeowner. Not a home for 55 plus due to transition in every room due to lack of skilled workers. Very disappointing

Everything is completely one sided with regard to the contract. Time for the buyer to meet dates is inflexible but not on the part of the builder. Very little contact between contractor manager and the buyer. No real effort to repair punch out items

Very poor workmanship for a high-priced product. What we got wasn't what the model looked like. Although Del Webb stands behind their product and eventually everything will be fixed, the continual no-shows by contractors are doubly disturbing. You would think it would be much better for both Del Webb and the owners if things were done right the first time. Quality Control is definitely lacking.

Don’t expect a quick build because of the shortage of numerous building materials.

Not happy with overall environment but people are very nice

I would inspect daily. I don’t think the workers are concerned about taking pride in the workmanship. Too many projects for one Superintendent. Walk-thru … pay more attention to details. Cleaning crew unsat. No idea when punch list will be completed. No communications given on repairs. I love the area and my neighbors.

My biggest issue was that everything is rushed. These homes are pushed to be completed within 3 months. it should be 4-6 depending on the size. The tradesman just throw things up. I moved in without grout and some tiles in the kitchen, the house was dirty, the house to the office are a mess, missing insulation over the front bedroom, hole in my siding, leaking faucet and drain in master, etc. These are issues from trying to get things done to fast. I believe that the home is hopefully structurally sound, but attention to detail and the finishing touches are lacking.

I wouldn’t recommend building here. Poor workmanship . Materials are sub par. You pay more per sq ft than the house is worth. They don’t follow up with any punch list items.