Del Webb Reviews in Hilton Head, SC

quality of all products used

Craftsmanship and pride in work is low.

Aside from the cheap materials, the use of unskilled labor that consistently cannot perform the work satisfactorily (especially the interior) is unnerving to say the least. I would need to think long and hard before any recommendations.

Good experience but follow up on issues can be slow. Closed 6 weeks ago, but refrigerator is still backordered. Closet rod pulled down nearly 2 weeks ago and still waiting on repairs. Lawn care included in HOA, but have had our lawn mowed for 2 weeks.

The entire process went smoothly from start to finish. I had never bought a new construction home, which is slower than purchasing existing stock homes.

Yes, competent, honest and experienced

I was not happy with the way the my house was done. Painting was sloppy both on the inside and outside. Light fixtures were poorly done. Bathrooms walls are uneven and the fan sounds like a truck when turned on. On a windy day, the kitchen vent makes a flapping sound. Calls made were usually just lip service with no response to fix the problems

Communication wasn’t great, and response to issues wasn’t all that good

Home build has been great.. very satisfied

Great neighbors and tremendous amenities.

Overall I am satisfied with my new home in Del Webb Sun City Hilton Head. As far as a well built home it’s hit and miss, some of the work appears to be done by experienced craftsman while other work shows the results of inexperienced overworked migrant workers. These homes are built on a concrete slab which I am told should cure for a month before constructed upon. Del Webb/Pulte starts framing the next day or two after pouring the concrete. I home I don’t pay for that down the road with settling.

Once you get through the Del Webb/Pulte experience, it is a nice community with great neighbors and a very nice place to live.

Glad to finally moved in. Love our new home and our new neighbors.

The lack of quality and quality control is non-existent resulting in multiple attempts to resolve the same issue. It is exhausting to say the least. There is also no accountability. Pulte blames the contractors and the contractors blame Pulte. Run, do not walk, to a community that does not use Pulte. This has and continues to be an exercise in futility. Forget about any relaxation while you own a Pulte home.

Finished on time with continuous updates during the building time.

We really love that the appliances, plumbing, and light fixtures were great quality choices.

I bought a quick move in . Very happy with their choices. My project manager Anthony was very professional and on top on any issues that came up.

Builders need to pat More attention to details.

My project manager was exceptional, called every week with updates and photo on the progress of our home.

Jerry was great. He kept us informed through the whole process. He did a great job!

workmanship of this house is very poor. Move in week was mentally stressful as there were so many things left to be done for me to be happy and to sign off. House is about $100k to $15k overpriced for what we bought. Staff is responsive when i call.

The workmanship, materials and responsiveness were all shoddy. We still have many issues that have not been corrected nearly 2 months after closing. We are not happy and frankly if we could go back we would purchase from a different builder.

We got exceptional service from everyone we dealt with all the way through the process. The quality of the home for the price we paid was excellent.

Whenmeeting with the building supervisor, we realized the quality and care that went into our new construction. We were actually lucky for buying when we did because we got many updated features that were not included before.

The supervisor we had was very good went above and beyond during the whole process of building the house, all our questions were answered right away any problem was taken care of. Building a home can be very stressful but with the right people it can be joyful,and this time it was joyful.