Del Webb Reviews in Hilton Head, SC

interior paint work very poor .paint spots all over the floor ,never cleaned it up.

Site manager and sales person are excellent and responsive

Community, atmosphere and amenities are gorgeous. Home building attention to detail - Rushed

Very professional. Be sure to check during construction walk through and address any issues and concerns you have. Pulte will take care of these issues to be sure the customer is satisfied.

Quality bones. Interior paint was poor but good response to our concerns.

We expected our finished home to be of the quality of the models. What we got was something far less than that. There is a lack of attention to details, especially with the painting and chalking. The painters coming back to do the “repairs” said they aren’t given enough time and cheap paint is used.

After visiting SS and deciding on a model, we felt everything had to be committed to so fast. Because of uncertainty in the sale of our home so we could not commit to SS we had no choice but to say no to the sale in SS. Things changed, Two days later we called to see if we could go ahead with the sale in SS and was surprised that the price went up and after agreeing on a lesser property (from 23,000.00 to a $13,000.00)so we could afford the home the bottom line price we final price was surprised dollars off than where we started from. We were able to move here 4 months prior to closing time which was very helpful in seeing the process. (First time buying a production built home) which can drive you crazy watching something you are buying and maybe wanting to change things as you see things. We feel the quality of the inside work could have been better. Now that we are moved in we have had a few issues, which were taken care of in a timely manner, some still outstanding but on the record to be completed. We were told we would have a burm behind our home as others do, but have swale instead. ... More

Be in area when house being built. Hope that your contractor doesnt change mid-build..

Many of the kitchen cupboards hit each other, get better hinges. The quality of carpet in guest bedroom is very good for standard. If you have instant water gas, you will need pump for it to work instantly; otherwise, it takes more time and water for it to work than a tank. Love our home, the flow of it is perfect for us.

We purchase our home in November and so far have been satisfied with the experience. Our Project Manager was responsive and took good care of us during the construction period. We had a long punch list of items requiring attention and they have been taken care of fairly expeditiously. On the other hand some of their policies are inflexible. They will not install dimmer switches on lights and leave all that to the homeowner. Same with ceiling fans. These are the little things that would improve the buying experience.

This is the first house I have ever built and I had the best experience. Would highly recommend you build.

Poor performance

Interior finishes-painting terrible. messy, lumps rough edges etc. Worst I have experienced in all the houses I'v had built before. Cleaning prior to move in unacceptable. Cleaners mopping floors during 3rd walk thru on morning of closing.

Our experience was wonderful. We had communication with everyone that was involved. We FaceTime and saw our home in progress before and during.

Overall experience was very positive and would recommend if you’re looking to build. Dates were outlined from beginning that highlighted key dates throughout the process and all the way though closing. These dates were almost exactly as outlined/promised that provided and allowed for us to have clear expectations during the process. Also foreman provided updates, pictures and progress every Friday that also provided great insight. Very pleased with quality, communication and overall process. We’ve built several house over the years and this was by far the easiest and most accommodating one we’ve ever experienced! I wouldn’t hesitate to ever go through this same process with Del Webb again although we aren’t moving! Salesman, interior designer and job foreman were all excellent resources and Bert helpful and knowledgeable! ... More

Pulte builds a very low quality home for the $600,000 we paid. Their field managers and others should only be working in $200,000 markets.

It is better if you are close to where the home is being built to stay on top of the project

My wife and I believe our new home represents a good value for the price, allowing us to move into the type of community we preferred. Our building manager communicated with us weekly via texts, phone calls and videos, and has been responsive to our questions and concerns both pre- and post-closing

From the start to under roof and structurally is great, some of the trades work was average at best. On the other hand the delivered finished product left a lot to be desired! Work not complete or forgotten, house was no where near clean, horrible paint job, sanitary sewer was not hooked up to the main sewer... Screened porch, driveway, and front porch were dirty and someone had walked across these areas with muddy shoes/boots. Master bath grout was stained and dirty and drywall finish at the seat and tile where the tile meets the wall was horrific! Definitely are in need of a "Quality Control manager" ... More

Have an independent housing inspection before closing.

Our home done on time or ahead of schedule.... only ray of light in the Hilton Head Sun City hierarchy was my Building Mgr.... everyone else couldn't care less on what you wanted or what you NEEDED. Once in, the building contractor - building the new home next door... totally disrespectful of my NEW property and started work before 7:30 am with men all over the house.... garbage on the lot and the street. Working on my brand new lawn.... and blocking the street and driveway. Now, the landscape contractor that you are forced to pay for on the north side... is doing the worst job (for everyone) possible.... sorry I gave away and didn't bring any of my LAWN care items... since it was supposed to be taken care of... HA! ... More

I found the process easy and response to all of my needs. I am really enjoying my new and beautiful home.

Good communication throughout the process from our sales representative and our field manager. When an issue arose, it was handled fairly and in a timely manner.

To begin with our construction supervisor was great. This helped in making it better. You have to remember these are not custom homes. They are out up pretty fast. If you can. Live to visit often you are much better off. The worst and really is annoying is the cheap paint. You can't upgrade the paint quality but almost everything else. Since it goes up quite fast and it is contract labor you need to be aware that the walls are not square. In putting in shelves and other items to our house we found walls were off as much as 3/4 inch from top to bottom. The master bedroom was 3/4inch higher on one side of the room. You must remember you are charged for everything above basic. If you are going into a Sun City it is more for the social activities and not so much the house so I have been told. They certainly keep the common areas up and plenty of things to do. With the growth here some worry if it can support all the people. Right now would do things different in upgrades in the house. Look very close to the floor plan and options and would have spent the money for them. ... More

Very slow in resolving issues. Fourth and last Del Webb home, not up to others.