Del Webb Reviews in Hilton Head, SC

Do not believe everything you are told by sales or project management. Models look good but quality of workmanship in house is none existent. This is the third house we have built in various parts of the country. This was the most stressful and worse quality of the lot.

Buyer Beware! Pulte craftsmanship is absolutely abysmal. Defects in trim, drywall and painting is a nightmare! So much caulk is used to cover up mistakes. What is worse is that Pulte admits that trim, drywall and paint is the cause for most of the rework. Our neighbors have the same complaints. There is a lack of training and supervision, and no apparent quality control program. All of the work is apparently being done by an army of vendors and the vendors can't get qualified workers. The mantra seems to be build as fast as you can and we will fix it later after closing. The Sun City community is delightful, the amenities are great and the neighbors are terrific. Buying a Del Webb Sun City Hilton Head home is a bit like pushing a boulder up hill with one arm tied behind your back. The blind bidding process to purchase the lot was especially frustrating as the bidder isn't told the value of the winning bid. This would be useful info for submitting future bids on other lots. The winning bidder is guaranteed to overpay for the lot. ... More

The lack of quality and quality control is non-existent resulting in multiple attempts to resolve the same issue. It is exhausting to say the least. There is also no accountability. Pulte blames the contractors and the contractors blame Pulte. Run, do not walk, to a community that does not use Pulte. This has and continues to be an exercise in futility. Forget about any relaxation while you own a Pulte home.

I am so disappointed with the quality of the craftsmanship. My house has problems

poor workmanship poor materials, lowest grade floor covering, over priced