Del Webb Reviews in Hilton Head, SC

Every house will have a few issues, but our field manager was very quick to address any concerns we had.

We are loving our new house. Our field manager was very responsive and conscientious. The house has exceeded our expectations. The quality of the work and materials is excellent. I would recommend Del Webb to my friends.

Everyone from Pulte was excellent and extremely professional in every aspect of our purchasing our new home from Del Webb in Sun City Hilton Head-Bluffton, SC.

DelWebb sales representative was very professional and concise.

I am very pleased with the quality of materials and workmanship.

Quality controls and Scheduled Inspections insure a consistent Home Build every step of the way!

We purchased a move-in ready home so we could not change any of the components of the home. The materials and quality of construction were excellent. Our salesperson and the Pulte mortgage team were professional and accommodating.

Very pleased with our new home. The construction manager was outstanding and brought the project in on time.

The “quick move-in” process could be improved. Not enough information to get started in the community.

Professionals that meet the goals they set at contract. A pleasure to have worked with all of these people right down to the closing table.

We moved here from out of state and very much appreciated the weekly updates provided as well as the quick response to our questions. Everyone we dealt with was very professional and a pleasure to work with

Any issues we had lance took care of them, the house was ahead of schedule, my only concern the yard could be smoother it seams a little uneven

There are some design flaws. Overall build quality a B- Walls are "thin" Some doors have gaps.

We are in our new home and loving it.

Our Pulte rep outstanding. However, contractors need to show for appts. Rep schedules but contractirs no show on occasions.

We loved working with Art, Donna, Caleb and Paul!! Our Customer Experience rep, Sarah, has been incredible since we moved in!!

Overall the house is very well built. I feel there are a few small areas where they could improve the quality of the build but these are very minor issues. I had 2 very good Construction Managers and I hired a 3rd party inspector as well. The Pulte Construction Managers were very good, and my 3rd party inspector helped by having a second set of eyes on the build. In my opinion the issues my inspector uncovered were minor but important. When my house was inspected by the town, I passed every time on the first try. This is a credit to the 2 managers and my inspector.

Didn’t like the paint options, but over all workmanship of construction was very good.

Everything was done with professionalism and understanding. All questions or concerns were handled in a timely manner. Always kept in the loop as the process proceeded.

The Pulte team communicated well and kept us informed with the schedule and any issues. Overall they followed up on open items. Lance was a great manager and was always there for phone calls and issue resolution. Appreciate the teams work and follow up

We purchased our house on a short sale so we did not go through the design and build process. The interactions with the sales and finance teams were good. Quality of the home is below what we would expect. First and foremost is the quality of the paint used and the paint application is very poor. Additionally, there were numerous paint spots on the floor that took multiple attempts by Pulte contractors to remove. The last individual that removed the paint used Laquer thinner which has resulted in apparent damage to the floor finish which we will be identifying as a warranty issue.This is the single biggest complaint that I and the neighbors I have talked to have. Besides the paint there are basic craftsmanship issues such as hammer marks on the garage door header and dented doors and threshold which were replaced. The pocket door between kitchen and laundry room must have been damaged during install and someone attempted to repair it by “mudding” it, but it was never smoothed put or finished. We found this just after moving in and reported it and it has not yet been repaired. A couple of other small items identified at walkthrough have not yet been repaired. Please feel free to contact me for additional information ... More

Julio was my construction manager. He did a fantastic job building my home.

I am happy with the honest and forthright approach of the Sales Staff. I am very happy with the Communication I have received throughout the building process. My Construction Manager kept me very well informed during the building of my house. He also has been very good at following up and correcting any issues discovered during the post construction period. I have yet to meet the person who is to address any other post construction issues that occur during my home’s yearly warranty period. My only comment would be that it would be advantageous and increase Pulte’s Sales to have someone local as a contact especially for us coming from out of State. ... More

Maureen, sales consultant was excellent to work with .

We considered several options and investigated them thoroughly before deciding on Del Webb. While we have only been in our new home a short period of time, we are pleased with the available amenities and how well the grounds and facilities are maintained.