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Del Webb Reviews in Hilton Head, SC

What Hilton Head Homeowners Have to Say About Del Webb.

Read all 346 verified reviews from homeowners that built a new home with Del Webb in the Hilton Head area. Hilton Head homeowners have rated Del Webb an average 3.7 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.

Del Webb

has 3.7 out of 5 stars in Hilton Head Area

346 Reviews in Hilton Head Area

Ratings by Category

Overall 3.7

Quality 3.4

Trustworthiness 3.7

Value 3.5

Responsiveness 3.6

Del Webb in Hilton Head Area

View Homes

Customer Reviews

Del Webb - Jerry was great.

  • Debra G.
  • Verified HomeBuyer
  • April 08, 2021
  • Bluffton, SC

Jerry was great. He kept us informed through the whole process. He did a great job!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our Sales guy and Field Manager were true professionals.

  • Anonymous
  • Verified HomeBuyer
  • February 02, 2021
  • Bluffton, SC

Were responsive to questions, informative, prompt with communications. Asking us along the way if we were satisfied. When something did not go as planned and that will happen they handled it. Remember their jobs have been challenging during the Corona-Virus and they have stepped up.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Mike Perry and his attention to detail.

  • Michael P.
  • Verified HomeBuyer
  • December 08, 2020
  • Bluffton, SC

Mike Perry and his attention to detail. Trustworthiness and responsiveness.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Efficient build process.

  • Robert M.
  • Verified HomeBuyer
  • November 03, 2020
  • Bluffton, SC

Efficient build process. The project manager kept things on track and us aware of all updates.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Make sure you like the neighborhood

  • Thomas M.
  • Verified HomeBuyer
  • September 08, 2020
  • Bluffton, SC

Make sure you like the neighborhood

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Pleased With Our Home in SCHH

  • Darrel S.
  • Verified HomeBuyer
  • August 26, 2020
  • Bluffton, SC

Overall, our experience with the purchase and construction of our home has been very good. We have encountered a few issues along the way as one would expect. The field manager was very helpful in addressing concerns and his communication was excellent.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

Summerwood

  • Michael F.
  • Verified HomeBuyer
  • July 22, 2020
  • Bluffton, SC

The floor plan meets our needs, we got the customizations we wanted and the house was built on time and in great condition.

Total Score 5


Quality 5

Trustworthiness 5

Value 5

Responsiveness 4

New build

  • Michael S.
  • Verified HomeBuyer
  • February 12, 2020
  • Bluffton, SC

Quality bones. Interior paint was poor but good response to our concerns.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Good Value Combined with Responsive Builder

  • Thomas D.
  • Verified HomeBuyer
  • December 04, 2019
  • Bluffton, SC

My wife and I believe our new home represents a good value for the price, allowing us to move into the type of community we preferred. Our building manager communicated with us weekly via texts, phone calls and videos, and has been responsive to our questions and concerns both pre- and post-closing

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Recent Buyer

  • Sharon G.
  • Verified HomeBuyer
  • April 03, 2019
  • Bluffton, SC

Easy to work with. Kept in constant communication during construction.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Our new Pulte Home

  • Rosalie R.
  • Verified HomeBuyer
  • March 19, 2019
  • Bluffton, SC

We love our new home! It has exceeded our expectations. Plus Pulte stands behind their product. It's my third Pulte home.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Del Webb - Construction manager was professional and responsive.

  • Alan M.
  • Verified HomeBuyer
  • February 28, 2019
  • Bluffton, SC

Construction manager was professional and responsive.

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

Overalll a very good experience

  • Michael V.
  • Verified HomeBuyer
  • September 20, 2024
  • Okatie, SC

Overall the house is very well built. I feel there are a few small areas where they could improve the quality of the build but these are very minor issues. I had 2 very good Construction Managers and I hired a 3rd party inspector as well. The Pulte Construction Managers were very good, and my 3rd party inspector helped by having a second set of eyes on the build. In my opinion the issues my inspector uncovered were minor but important. When my house was inspected by the town, I passed every time on the first try. This is a credit to the 2 managers and my inspector.

Total Score 5


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

It was an excellent experience.

  • Vincent M.
  • Verified HomeBuyer
  • July 05, 2024
  • Okatie, SC

Everything was done with professionalism and understanding. All questions or concerns were handled in a timely manner. Always kept in the loop as the process proceeded.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Del Web/ Pulte Home Construction

  • Daniel H. L.
  • Verified HomeBuyer
  • December 20, 2023
  • Okatie, SC

Julio was my construction manager. He did a fantastic job building my home.

Total Score 5


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Excellent experience

  • Tracy L.
  • Verified HomeBuyer
  • September 01, 2023
  • Okatie, SC

Carlos, Construction Manager, is a consummate professional. He was very thorough, detailed and responsive throughout the entire project. When I had concerns, he went out of his way to make things right. Carlos communicated well and delivered on every commitment. The exceptional service from the whole Pulte team exceeded my expectations.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Project Manager

  • William F.
  • Verified HomeBuyer
  • July 08, 2023
  • Okatie, SC

Carlos was the best. He was responsive, timely and dependable.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Happy Home

  • Neil P.
  • Verified HomeBuyer
  • July 06, 2023
  • Okatie, SC

A great home and place to live. Only issues were minor and resolved!

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

We love our new home and the Sun City Hilton Head life style.

  • Susan M.
  • Verified HomeBuyer
  • April 07, 2023
  • Okatie, SC

We love our new home and the life style at Sun City Hilton. So appreciated the care given to us during the important process of building our forever home by our construction manager, Lance. We highly recommend this to anyone we know interested in a similar retirement experience. Looking forward to enjoying these years with our new friends in this beautiful environment.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

None

  • Margaret D.
  • Verified HomeBuyer
  • November 08, 2022
  • Okatie, SC

Any new home will have things that need fixing or redoing altogether, but you can be reassured that the Del Webb group will get the house fixed to your satisfaction. Our project manager, Carlos, was able to get us in our house several days ahead of schedule which saved us from storing furniture and staying in a hotel. We have been very pleased with the results of fixing minor problems and making sure we love our home.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Good communication and response!

  • Cynthia W.
  • Verified HomeBuyer
  • June 05, 2022
  • Okatie, SC

I hired a building inspector right before my closing and he was very encouraging about value of build and thought it was “better then average “. He will again do another inspection within 11 months before my year warranty ends. Good advice.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Anthony our site manager was great

  • William C.
  • Verified HomeBuyer
  • May 04, 2022
  • Okatie, SC

To get things done after we are in the house are taking to long. some of your sub contractors are not responsive and slow. We are still waiting for our kitchen cabinets to be finished. they came once and made it worse. The flooring crew came today and looked and said that they have to send a different crew. had this appointment for 5 weeks.

Total Score 5


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Del Webb - Great neighbors and tremendous amenities.

  • Damian K.
  • Verified HomeBuyer
  • June 29, 2021
  • Okatie, SC

Great neighbors and tremendous amenities.

Total Score 5


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

I

  • Steve T.
  • Verified HomeBuyer
  • January 13, 2021
  • Bluffton, SC

They had things done when they said they would. We got weekly updates of the progress of our home which was great. They explained step by step what was going on. Most issues which needed correcting were done prior to closing. Good job !!

Total Score 5


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Our field manager was superb!

  • David W.
  • Verified HomeBuyer
  • December 01, 2020
  • Bluffton, SC

The construction process was worry-free and exceeded our expectations.

Total Score 5


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5