Del Webb Reviews in Myrtle Beach, SC

Don't care about quality. Bad craftsmanship it's a shame

Very disappointed with the response of Builder and quality of work moved in month and 1/2 ago and still waiting on items to be fixed that were noticed before closing and we were told would be fixed immediately. Very poor work and service for the money. No contact with anyone on sales staff after closing poor customer service.

I had a great construction manager. No issues there. Pulte Mortgage is horrible. I wish I would have not let the builder incentives persuade me. I would have still bought, but used another lender. The stress that they put my family through was not worth the money for builder incentives. We shall see how well they respond to issues because I have some open work orders. I don’t think that their homes are worth the market costs. The amenities at Del Web are great. Pleased with my community

DelWebb homes are way overpriced. And then after the base price you are nickeled and dimed throughout the whole design experience. You have to go for the upgrades because the "what's included" choices are so bad. The other problem I have is the unwillingness to negotiate anything! Throw the buyer a bone and let them feel good about the exorbitant price they are paying for their new home. I do have to say that the punch list after move in was minimal but 2 months later the items have not been fixed yet. The sales person and design consultant have both been fired so that could explain my bad experience. I hope the new staff is better. One note of caution, DelWebb's lower priced homes in the Scenic Series although very nice, the flex room and 2nd bedroom are extremely small. I was unable to fit a queen size bedroom set in the space. I am currently looking into the Distinctive Series for the larger rooms but the prices are crazy high and again, even as a current homeowner in DelWebb, there is no negotiating nor consideration. i am only staying in this development for the location and the amenities. I wish I had better things to say. ... More

Low Quality and low quality company management.

Del Webb talks a lot of hot air about warranty and prompt repairs but doesn't deliver. Sent list of items to repair a week ago. One week later nothing done. No calls. Number of inside issues to be resolved. Dishwasher not even attached to cabinet. Front brick fell out of side of house. Building trades set up large speaker and blast Spanish music. Building trades sanding concrete for 2 days sending concrete dust everywhere..

A lot of probably moved in here July 5 , Communication problem with the work that supposed to be done. at my walk through and a lot of things weren’t done they told me it would be done right away after two months nothing is done. a lot of texting emails A lot of talk no action they told me a Gentlemen be in touch with the five working days were already past eight and there’s been no conversation yet. when is the work going to be done?????? I feel like company doesn’t really care but they took my money with no problem I pay cash, so if you guys really care about my review have somebody call me one of the bosses and I could tell them what you’re doing wrong down here they don’t care about the people. Honestly I think the surveys not gonna do anything anyway have a real boss give me a call so we can talk about this can imagine I have a thermostat for my hot water heater so my water is not hot the shower they knew this at the time but nobody told me , have a real boss give me a call so we can resolve , maybe they can set up a meeting I have all the homeowners meet you guys and tell you what’s going on.good luck to me ... More

Pretty much a very frustrating experience. Poor workmanship and very poor response at area t number of repairs. I would not recommend this builder to anyone.

I stand by my first review sorry you guys don't like it when someone speaks the truth. One month in and our list of issues still have not been address no call and no show.

Builder and subs don’t follow plans and build what they want with low quality.

The entire process was very disappointing. I would never recommend anyone to buy a house from DelWebb.

We have had multiple quality related issues particularly with finish work. We are on the 5th crew to get problems fixed over a 2 month period and the issues aren’t resolved. Our lawn looks like they planted mostly weeds and DW/pulte is not timely addressing this problem. We would not recommend buying from DW/Pulte.

Nothing good to say. You name it, Pulte is a complete mess. I could write a novel with example after example. Buyer beware.