Del Webb Reviews in Myrtle Beach, SC

We had frequent communication from our building manager while our home was being built. Mike Johnson was quick to answer any questions we had, and sent us weekly updates and photos during the building process. Our home was finished right on schedule. One item that was asked to be fixed during our final walkthrough was fixed before our closing.

With the issues surrounding Covid the builder stayed in close contact throughout the building process. Someone once told me that you can never build a perfect home but they got pretty close. Love our new home.

Ensure ALL issues are resolved BEFORE CLOSING.. walk thru weekly if possible near the end of the build and insist that all is resolved. Look at EVERYTHING meaning open cabinets, drawers, look at finishes, etc

The process of building our home was stress free with no conflict or fighting. The house was completed on time in spite of supply chain issues. Communication was very good and timely.

They’re framing work is very good but they’re finish work SUCKS

we have a very responsive project manager

The builder builds structural a good house as for finishing the inside very disappointing with painting being the biggest issue.

I wouldn’t do it again!

Very qualified builder and adherence to the schedule. Only issue was in performing the finished , but structural was superior.

The home itself seems to be pretty well built. However, the trades that come in do a terrible job. The fit and finish is horrible, the paint and caulking is unbelievably bad and plumbers are a joke. Any time a plumber can put in a shower head, shower control, and shower drain in three different colors, plainly just doesn't care. Pulte warranty folks are pleasant and responsive. But I am tired of calling them, and I am sure they are tired of me calling. A house at this price point should not need to be painted at move in....but it does.

I was very impressed with the quality of the home . In past I bought houses in Texas that were supposedly from top notch builders. I was disappointed in those houses. Pulte’s quality put theirs to shame.

Great design & community amenities. Poor quality painting with ultra cheap paint ( been here two months and all trim is still sticky, cheap moldings full of small and large dents, many dents and damaged areas of drywall, corner joints of base and crown molding coated with globs of caulk instead of carpenters putty. Production house built by poor craftsman with very little attention to detail or pride in workmanship. Hard to believe a public company would present this poor of a product.

Way too many poorly done items that I am still trying to get fixed or replaced. The paint job was messy. Trim was painted without cleaning it off first so imbedded dirt in the trim. Many light areas where coverage was thin. Several damaged items including granite and the shower stall which have not been resolved to date. I'm very disappointed with the finishing work.

Home built on time. Project Manager, James was very detailed and responsive.

We had a great experience with our Salesperson and our Construction Supervisor and they were a tremendous help throughout the whole process! However, the mortgage team let us down! They repeatedly asked for the same documents, then on the cusp of closing asked for additional and more complicated documentation that was hard to pull together! It almost delayed our closing! They need to get better organized!

The trim and carpet subs did not have good workmanship

Great purchasing experience. We used Pulte for mortgage, insurance, title and recommended closing agent. We have purchased 5 homes over the years and this was by far the best customer service experience. Overall we are generally satisfied with our home. The one issue we have is the sloppy finish work and painting. Our hardwood floor needed to be refinished, have paint on cabinets and multiple areas where paint coverage is insufficient and color is overlapping. This is a common complaint if you read reviews from different sources so we were not surprised at the poor finish work. I believe over the warranty period these things will be corrected. For years this has been well known to Pulte and they are unable or unwilling to correct….. ... More

Quality product and quality people

The experience during the building process was good, but once you closed on the property and gave the rating for build process, service and warranty requests were mostly ignored. Adjacent home sites that were being built were messy and never cleaned up, with trash blowing everywhere and onto our property, as well as noisy trades working until 8:00 PM at night.

Field Mgr Mike Johnson was honest and great to work with even as busy as he was

All went really teally well.

Mike was awesome! Kept us informed throughout the building process which was important because we live in New Jersey.

Ryan was Great. He was on top of every issue and question we had during the building process!

Great experience made easy by the professional people I had contact with.

Very responsible and responsive to our needs. Quality materials, Love the amenities that are included.