Del Webb Reviews in Myrtle Beach, SC

Our project manager was very responsive. Any issues or questions were addressed very quickly. We were out of state during the construction phase - they did a great job keeping us informed through video walkthroughs & photos.

It is sometimes difficult to get things fixed. Flooring has been a problem of over 6 weeks and it is still not fixed. First person that came by needed to order some material. 2 weeks later another crew came by with material and then said they sent the wrong crew to fix the problem. Left the material in house and left. Haven't heard from anyone since even though I let the Del Webb person know it still wasn't fixed.

We were given a good understanding of the building process by the builder from the beginning. There were several good reviews prior to the start of the build to ensure we agreed with the drawings and plans. Then, there was good communication throughout the entire build process.

Overall experience was very positive. Beautiful home and very responsive to questions

Always kept us in the know with progress

Our Del Webb home far surpasses our expectations....they delivered on everything promised and are here if we ever need them, which has not been often....when we figure what we paid for the house, less what the price of the land would be, then figure price per square foot, we got one fine deal!

Lisa carpenter and Ryan Phillips provided a great buying and building experience

Delivered on time what I purchased in a pandemic. No shortages and that was amazing. My construction foreman jumped through hoops to make it happen. Rating would have been 5 Stars had it not been for the poor paint work that needed much rework.

From start to finish it was a smooth transition. Our sales person Kodi was just great every step of the way. She had all the answers! The project manager Karl was easy to contact and always returned calls immediately. He was there at every step to explain what and when during the building process!!

Process was made very easy, although the selections at the Design Center are very limited and very expensive.

Nice community and amenities available

The "Options" part of the sales process felt somewhat "high pressured", The Design Center coordinator was very professional... There seemed to be some confusion between Sales and Design as to what was an available option and/or included. Once Our Project Mgr. took over everything went seamlessly....he was professional, always in touch, quick to respond to our questions, and very thorough during the "walk thru"

Poor quality in construction, items such as paint, tile, trim (inside and outside), bathroom caulk

Home has a good layout. It is spacious with great features like a great pantry and roomy master closet. Quality of materials (counter tops, flooring, cabinetry and fixtures) all top notch. Enjoyed working with Jodi and Ryan to get into our home.

Builder was outstanding. Kept us informed of the progress and was very responsive to questions/concerns.

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The follow-up from the sales team and the field manager to fix any outstanding issues with our home after closing was great.

Your sales and home building staff were great to worth with - very personable and enthusiastic about their work and helping their customers.

Closed on time with no problems whatsoever.

We have built six homes and this house is a nice home but to be honest, some of the quality of the product that we paid top dollar for was very disappointing. The paint for example is the cheapest grade of Sherwin-Williams there is. Had to have the bulk of it touched up and we still need to address some more paint issues. It totally will need to be repainted and the carpet we had to upgrade to is quite chintzy and disappointing. We do not feel we got our moneys worth. We know we paid for the location which we love the community, just wish the home had a little higher end offerings for the price we paid. ... More

We have now lived in two Del Webb communities and we have had good building and closing experiences

The people working here are terrific. So helpful in all the stages of the buying and building process.

Sales person very responsive to all question. Very informative about process at Del Webb.

Used inexperienced trades. We were at the site each day and saw firsthand how and who was doing the work. The interior work was not completed by experienced contractors in most cases. This was proven correct by the number of times we had to have repairs done.

We were extremely pleased with the entire Del Webb new home process. All aspects from choosing a model home, design choice, pre and post construction meetings and closing were all very positive. All of the employees we dealt with were very professional and a pleasure to work with. Our mortgage and insurance was also obtained through DelWebb which made for a seamless experience. We would highly recommend them to anyone looking to build a new home.