Del Webb Reviews in Myrtle Beach, SC
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What Myrtle Beach Homeowners Have to Say About Del Webb.
Read all 282 verified reviews from homeowners that built a new home with Del Webb in the Myrtle Beach area. Myrtle Beach homeowners have rated Del Webb an average 4.1 stars for the quality of their new homes and their commitment to customer service. You can read all of Del Webb's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home.
Del Webb
has 4.1 out of 5 stars in Myrtle Beach Area
282 Reviews in Myrtle Beach Area
Del Webb in Myrtle Beach Area
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Customer Reviews
Sullivan
- Gerald S.
- Verified HomeBuyer
- September 11, 2022
- Myrtle Beach, SC
A lot of probably moved in here July 5 , Communication problem with the work that supposed to be done. at my walk through and a lot of things weren’t done they told me it would be done right away after two months nothing is done. a lot of texting emails A lot of talk no action they told me a Gentlemen be in touch with the five working days were already past eight and there’s been no conversation yet. when is the work going to be done?????? I feel like company doesn’t really care but they took my money with no problem I pay cash, so if you guys really care about my review have somebody ...
Del Webb responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Unresponsive field manager. Waiting 45 days for defective stove vent and damaged cabinet door.
- Naoum P.
- Verified HomeBuyer
- July 27, 2022
- Myrtle Beach, SC
Pretty much a very frustrating experience. Poor workmanship and very poor response at area t number of repairs. I would not recommend this builder to anyone.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
Del Webb - I stand by my first review sorry you guys don't like it when
- Dreama S.
- Verified HomeBuyer
- July 06, 2022
- Myrtle Beach, SC
I stand by my first review sorry you guys don't like it when someone speaks the truth. One month in and our list of issues still have not been address no call and no show.
Del Webb responded:
We were so disheartened to read your review as this is certainly not the experience, we want you to have. We'd really like an opportunity to discuss this feedback with you and try to make things right. Please email us at customersupport@pultegroup.com with a brief description of your concerns and your address. ...
Total Score 1
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Quality Challenged
- Richard K.
- Verified HomeBuyer
- March 29, 2023
- Myrtle Beach, SC
Builder and subs don’t follow plans and build what they want with low quality.
Del Webb responded:
Hi Richard, we are so sorry to hear that you are unhappy with the quality of your new home. If we can assist with anything, or if you'd like to provide additional feedback, please email us at customersupport@pultegroup.com. ^TP 
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
The entire process was horrible. There was no communication, quality of material was poor and the final product was unacceptable.
- Kevin B.
- Verified HomeBuyer
- February 02, 2023
- Myrtle Beach, SC
The entire process was very disappointing. I would never recommend anyone to buy a house from DelWebb.
Del Webb responded:
Hi Kevin, we're so sorry that your experience left you feeling disappointed in us and we appreciate you bringing attention to the areas we can improve. Please feel free to reach out to us at customersupport@pultegroup.com if you'd like to share any additional comments or concerns. ^TP
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
We do not recommend Del Webb
- Wanda M.
- Verified HomeBuyer
- July 12, 2022
- Myrtle Beach, SC
We have had multiple quality related issues particularly with finish work. We are on the 5th crew to get problems fixed over a 2 month period and the issues aren’t resolved. Our lawn looks like they planted mostly weeds and DW/pulte is not timely addressing this problem. We would not recommend buying from DW/Pulte.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality. Missed timelines. Lies and unresponsive.
- Anna K.
- Verified HomeBuyer
- May 11, 2022
- Myrtle Beach, SC
Nothing good to say. You name it, Pulte is a complete mess. I could write a novel with example after example. Buyer beware.
Del Webb responded:
We are so sorry to hear that you are unhappy with the quality of your new home and are experiencing concerns since moving in. We would be happy to escalate these concerns for you if you could please email customersupport@pultegroup.com with a brief summary of the issues along with your address and contact information. Thank you. ^AH ...
Total Score 1
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
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