Del Webb Reviews in Myrtle Beach, SC

My experience was very good in all stages; buying, building and financing. We set realistic expectations for each stage, and for our choices. This helped reduce the overall stress, and enjoy our new home.

Starting with Megan (Sales) the service and support was fantastic. She understood what we were looking for, and set about putting a proposal together that matched our needs. Always responsive, which is important for me. Moving to Robert (Construction) he did a great job communicating and listening. Regular updates and pictures on the build helped us see what was going on, without living in the area. Very responsive and regular communications made the build go smoothly.

It has been a very interesting experience in a great way. They were always informative about the process of your home. The project managers try to keep up with your needs when possible. Overall on a scale of one to ten I give it a 9.

From our first meeting with Conor, our Del Webb Grande Dunes Sales Consultant, through our mortgage process with Misti and then working with Robert, our Construction Manager, we've had a great experience with Del Webb. Any needed warranty items have been addressed timely and to our complete satisfaction. We have and will continue to recommend Del Webb to others.

We love the house. BUT, I think Pulte cheaps out on some things such as paying separately for cabinet hardware, painting the garage, 2nd coach light on garage, etc. Just add a couple thousand dollars to the price. This is the third house we’ve built and never experienced this. It leaves a bad taste.

We purchased a spec home so we did not have a longer relationship with our builder. But the time we spent on the finishing stages of our home were very positive. We still have a few open items but they are being handled to our satisfaction.

We recently purchased a villa in the Del Webb community of Grande Dunes. It was a great experience; so glad our realtor took us there. We love everything about our new home and community.

With the issues surrounding Covid the builder stayed in close contact throughout the building process. Someone once told me that you can never build a perfect home but they got pretty close. Love our new home.

Process was made very easy, although the selections at the Design Center are very limited and very expensive.

As soon as we came into the Del Webb community sales office we were sure this was the place for us. We have not been disappointed with our decision. Great 55+ community with plenty of events to meet people, fantastic facilities, and membership use of the Grande Dunes Ocean Club facilities. Wonderful walk and bike paths, exercise room, indoor & outdoor pools, tennis & pickleball courts. Pulte/Del Webb has been very responsive to the few minor items that needed addressing.

They do what they tell you they would do in a timely manner!!

Great sales department: Go April Great construction team supervisor: Go Daniel. These two people were most helpful with the purchase of our new home.

Sales consultant and building manager were highly responsive to my questions and got back to me in reasonable time. My home is beautiful and I look forward to building many happy memories.

The process of building our home was stress free with no conflict or fighting. The house was completed on time in spite of supply chain issues. Communication was very good and timely.

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Our experience with Del Webb has been great with the exception of a few bumps in the road. We lived in another state while building our home which gives a huge disadvantage. However, our Construction Manager, James, was phenomenal. He addressed our concerns while building, and he took his time with us while doing our walk throughs. He was patient with all of our questions, and he really cared whether or not we were happy with our results! We have a couple of outstanding items to be finished, but feel that they will be resolved soon.

Overall our experience in buying a DWGD Villa was first class. April and Misty were awesome and could answer all of our questions throughout the process. The Pulte Mortgage Team did a fantastic job getting the paperwork finalized in a prompt manner. Our two negatives … 1) On the day we made the handshake agreement to purchase the buydown rate for the rate was at ~5% but due to a few days delay in mortgage application (had to be done online) and the weekend it had risen and ended up costing us almost $2k. Ouch! 2) Our villa wasn’t turn-key ready at closing. Our construction manager (Dominic) informed us he would be available for the next 30 days to finish the punch list items and any other items discovered upon move in. Well, it seems he has ghosted us! We’ve texted him twice and crickets. Last text he responded and apologized and said he would take care of the items and that was 10 days ago. We’re trying not to be the bad guys here but after you buy a $400K home we’re left with frustration. ... More

Home buying experience was simple and easy. A few key items have not yet been corrected.

Your sales and home building staff were great to worth with - very personable and enthusiastic about their work and helping their customers.

The sales team was very informative and responsive to all our questions. We received regular updates throughout the building process. Still waiting for the original punch list to be completed and additional items since moving in.

Holding out on rating the builders a five star until we see if they fix the water issues many of us are having. We bought in here because there was a very low possibility of any flooding. But...in the two months we have been here we have seen some very real issues that could cause major problems. Apparently, Pulte is on it and we hope that they find a resolution. Then ...five stars!

The overall purchase and closing was great. No issues at all. The overall home and the build is not the same experience. The structural portion of the hoe was solid. The cosmetics of the home and workmanship was not as expected. Very disappointed in the cabinets damage and the paint and sparkling job.

Give yourself plenty of time for the mortgage process, it is slower than you think.

We've been here a few weeks now. We had our walk through with Bill two weeks ago. So far the only thing that has been taken care of is the oven replacement because it was leaking gas. I was getting sick. My Dog was sick. The gas company came out and turned off the gas. My husband had to confront Bill the next day to get it taken care of. Bill says that it walk through issues will be taken care of next week. I hope so.

They’re framing work is very good but they’re finish work SUCKS