Del Webb Reviews in Myrtle Beach, SC

I think you will be happy!

The overall experience with the purchase of a home at DelWebb was good. My main complaint was that the closing date was inflexible. We wanted to change this date by 1 day and they said that was not possible. There should be at least a 4-5 day window that the assigned closing date can be changed especially since many of the buyers are out of state. In addition I was not pleased with the window protection screens that were provided should a hurricane hit. These screens are totally inadequate and the builder should have provided a more durable protective product such as plexiglass coverings even if the purchase price had to be increased by a few thousand dollars ... More

Great experience overall, and had less problems than I thought I would Both, Brian Lodds and my construction manager Timothy Sabo, very professional, and very responsive Overall, I was happy

Del Webb talks a lot of hot air about warranty and prompt repairs but doesn't deliver. Sent list of items to repair a week ago. One week later nothing done. No calls. Number of inside issues to be resolved. Dishwasher not even attached to cabinet. Front brick fell out of side of house. Building trades set up large speaker and blast Spanish music. Building trades sanding concrete for 2 days sending concrete dust everywhere..

sales process very professional and responsive. Mortgage process was terrible at the corporate level, the local process was very helpfuls.

Overall our experience in buying a DWGD Villa was first class. April and Misty were awesome and could answer all of our questions throughout the process. The Pulte Mortgage Team did a fantastic job getting the paperwork finalized in a prompt manner. Our two negatives … 1) On the day we made the handshake agreement to purchase the buydown rate for the rate was at ~5% but due to a few days delay in mortgage application (had to be done online) and the weekend it had risen and ended up costing us almost $2k. Ouch! 2) Our villa wasn’t turn-key ready at closing. Our construction manager (Dominic) informed us he would be available for the next 30 days to finish the punch list items and any other items discovered upon move in. Well, it seems he has ghosted us! We’ve texted him twice and crickets. Last text he responded and apologized and said he would take care of the items and that was 10 days ago. We’re trying not to be the bad guys here but after you buy a $400K home we’re left with frustration. ... More

My experience was very good in all stages; buying, building and financing. We set realistic expectations for each stage, and for our choices. This helped reduce the overall stress, and enjoy our new home.

Starting with Megan (Sales) the service and support was fantastic. She understood what we were looking for, and set about putting a proposal together that matched our needs. Always responsive, which is important for me. Moving to Robert (Construction) he did a great job communicating and listening. Regular updates and pictures on the build helped us see what was going on, without living in the area. Very responsive and regular communications made the build go smoothly.

Overall a good experience. Construction manager did a great job overseeing. A little over 5 months from start to finish. No major issues. Home came out nice.

I like it here but not to happy with the process to get things corrected that are wrong in the homes & since continued building is being done this type of things isn’t getting any better, I actually was told to just keep a list & on the 10th month review them things will get fixed, however, that’s not true because they will them have problems so it’s like a viscous cycle. Thanks

The quality for a 600+ home is horrible! The paint, which was upgraded is horrible! Paint on the floor, rugs. chips on my counter that if they could not fix it expected me to pay for it. The landscaping person is absolutely useless! I had dead plants that I acknowledged before I moved in an trying to get them replaced correctly did not happen! It was not a good experience that's for sure!

Great building experience! Informed of all processes.

Too long of a response to get things done...workmanship by contractors is just average... BIG DEAL IS NOT ENOUGH DISTANCE FROM ISLAND TO WALL WHERE TV GOES, MAKES GREAT ROOM TO CLUDDERED

Well built solid home. Brand new and well appointed amenities. Friendly and knowledgeable staff. A lovely community. Glad we bought here!

Was good we lived nearby and could check the build process along the way. No real issues developed, but we could catch, and get corrected, minor issues well in advance.

Our experience with Del Webb has been worry free. We were treated like people should be treated and enjoyed the whole process of buying our new home from selecting a lot to selecting the color of our home. Everyone involved has been very positive and professional. We would recommend Del Webb to all our friends.

Hello, we purchased a Del Webb home with Pulte builder. Our experience was better than we hoped for mostly due to the efficiency of our Contractor Project Manager who was very good at organizing his workers which resulted in a very quick build. All new builds have issues and ours were minimal. As in all purchases, the sales group was a little misleading. In this case in the number of households planned for the neighborhood. After living in the DelWebb community for 6 weeks, we love the neighborhood and activities provided.

We were very pleased with April and Misti from the sales office. They answered all our questions and couldn’t have been nicer.

I had a great experience working with Brian, Jeff and Terry from the initial contact to closing. Unfortunately, once we closed on the home I have run into several brick walls trying to resolve lingering construction issues. I would advise buyers to get everything in writing and never sign off on punch list items that have not been completed.

We have had a great experience with Pulte. Starting with Lisa in sales, Janette in finance and Nate, as our amazing project manager, we couldn’t ask for anything more. Throughout our months long journey, they were always available to help and still available post close. Lisa, Janette and Nate get five stars!!!

We felt rushed through the initial stages and were told no changes could be made after initial meeting at the design stage. This is something that could have been explained better as the design choices were limited and training was being held during our design process. Our Site Building Manager was left to explain details that were left out by sales and design. We would have maybe made other choices. Our Site Building Manager was professional and courteous but was placed in an awkward situation.

The beginning of my process was great, good communication, pre-sheetrock walk through good, regular updates. The final 45 days not so good. My builder representative did the surprise, it's ready early after telling me the house would be ready later for months. Then 2 days before closing wanted to push closing for a few minor things - all theatre! Do not close if you have even the smallest items outstanding, it's almost impossible to get them done after closing. Pulte may build a good house structurally but the finishing of the home & attention to details is of poor quality.

too much money but someone is supposed to come 'lol'

Up till close things were great. After close things started to go downhill with responsiveness and house issues. Found a number of issues with the house to include one of the bedroom vents covered in drywall. Cracks to the fine details being missed are starting to add up.

Sales staff is great and the construction process until the end was great However near the end things get sloppy and do not get taken care of as promised