Del Webb Reviews in Myrtle Beach, SC

For those who live a long distance from Myrtle Beach, it is important to visit the construction site at least a month or two prior to the planned closing date, and probable again two to three weeks prior to closing. You will want to attempt to resolve any issues prior to closing to the extent possible, and these visits are more likely to make you aware of any possible issues.

We were very pleased with April and Misti from the sales office. They answered all our questions and couldn’t have been nicer.

The overall experience with the purchase of a home at DelWebb was good. My main complaint was that the closing date was inflexible. We wanted to change this date by 1 day and they said that was not possible. There should be at least a 4-5 day window that the assigned closing date can be changed especially since many of the buyers are out of state. In addition I was not pleased with the window protection screens that were provided should a hurricane hit. These screens are totally inadequate and the builder should have provided a more durable protective product such as plexiglass coverings even if the purchase price had to be increased by a few thousand dollars ... More

Overall, we are very excited to be in our new Del Webb house and community in North Myrtle Beach, SC. Our experience throughout the process has been very good. Our project manager did a great job in working closely with us to address and resolve any concerns before the house closing. The follow up with minor issues has been handled in a timely manner. We highly recommend our Del Webb community to others,

Del Webb homes are very beautiful. The quality of the workmanship in some exterior and interior finishes could be better.

Expect your expectations to be met! They stay in touch with you throughout the process, from down payment to close and even after. You can expect a worry free experience.

Very qualified builder and adherence to the schedule. Only issue was in performing the finished , but structural was superior.

We had a great experience with our Salesperson and our Construction Supervisor and they were a tremendous help throughout the whole process! However, the mortgage team let us down! They repeatedly asked for the same documents, then on the cusp of closing asked for additional and more complicated documentation that was hard to pull together! It almost delayed our closing! They need to get better organized!

The trim and carpet subs did not have good workmanship

Overall experience was very positive. Beautiful home and very responsive to questions

Delivered on time what I purchased in a pandemic. No shortages and that was amazing. My construction foreman jumped through hoops to make it happen. Rating would have been 5 Stars had it not been for the poor paint work that needed much rework.

Sales person very responsive to all question. Very informative about process at Del Webb.

It would be great if the workers took better care to do the job right the first time. Then we wouldn't have had to have so many things redone to get them right. Yes, all issues were fixed and resolved in a timely manner.

The overall experience with buying my home in DelWebb was very good and I am happy to be able to live in this great community. I’m happy with the house construction and interior finishing. Except for all the painting on the woodwork and doors, it is very sloppy with lumps of paint and spots without any paint. I do get very aggravated every time I look at it.

The build quality was great. The paint and finish was average at best. The concrete work was below average.

My experience will not be the same as other buyers since I am also an employee and made an agreement that some things could be completed after I closed so not sure you should share that. I think an improvement Pulte could make is to do a better job of checking things like drainage and lines as I had issues with drains being stopped up due to containing flecks of paint or something similar, possibly drywall. I was told that nails had also been previously found in lines. In addition, I found it very hard to believe that I paid over $500,000 for a house and they do not even give you a shower rod for your guest bathroom so when I had the drainage issue in my master bath, I could not use the other shower as I had no rod! That seems like an inexpensive item that they may want to consider giving home buyers! I will say that James, my construction manager, has always been very helpful in trying to resolve my issues in a timely manner, keeping in mind that it was sometimes dependent on the contractors and when they could fix the issue. Another suggestion is to put the towel rack closer to the entrance of the zero entry shower as when you are in the shower, you cannot reach the towel! There is a blank wall between sink and toilet room so towel rack would be nice there too! Finally, considering the price of the house, I also could not believe you do not get a light in the flex room so I have not been able to use it except when there is sunshine outside and I can open the blinds. I need more than a lamp for adequate light. ... More

Very responsible and responsive to our needs. Quality materials, Love the amenities that are included.

We have now lived in two Del Webb communities and we have had good building and closing experiences

The initial workmanship needs a little more TLC. Our team encompassing Todd, Nate, Mike (Sales, Super and overall Const Mgr, respectfully) have been outstanding and a pleasure to work with in fixing what needed to be fixed after our closing.here in North Myrtle Beach. They do stand by their warranty work. I’m sure all will be perfect when completed, which will be shortly.

The overall process went well. Any problems during the building process were usually taken care of in a timely manner. The Customer Care Team has been responsive to our requests for the little things that crop up during the first few weeks of ownership.

Tim is A GREAT FIELD MANGER. Also Shannon is A GREAT WARRANTY maager. both these men responded to my request during the building process (Tim) and after the closed of the house (Shannon) is still working with us on the warranty issues. Ifeel Tim and Shannon are a ASSET to the Pulte Group.

We love our DW Dunwoody Home plan, our location and amenities offered. We are so thankful for our latest construction manager Rob who has handled our home issues with amazing response times and follow ups.

Our field manager was very responsive and knew the answers to all of our questions. Some items/concerns in the house should have been seen prior to our settlement. Most items were fixed eventually but would have been nice to have everything ready on the day we moved in.

We were given a good understanding of the building process by the builder from the beginning. There were several good reviews prior to the start of the build to ensure we agreed with the drawings and plans. Then, there was good communication throughout the entire build process.

From start to finish it was a smooth transition. Our sales person Kodi was just great every step of the way. She had all the answers! The project manager Karl was easy to contact and always returned calls immediately. He was there at every step to explain what and when during the building process!!